My Law Matters Reviews 

701
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 219 reviews, reviewers had a great experience with this company. Customers consistently praise the staff and team members for their exceptional professionalism, helpful guidance, and genuine care throughout the entire process. People appreciate how complex legal procedures are explained clearly, making everything feel much more manageable and stress-free. Though some customers noted issues with communication delays and slow response times when trying to reach out for assistance. A few people also mentioned difficulties getting timely updates about their cases, frequently requiring constant chasing to receive any progress reports. Others felt that emails were often ignored and deadlines were missed, causing considerable frustration during important transactions.

What people talk about most

Service

People report positive experiences with service, highlighting professional, fast, and efficient support from... See more

Staff

Users describe positive interactions with staff, praising the team for being professional, supportive, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Response time

Reviewers mention ambiguous feedback about response time, with experiences varying greatly across different... See more

User experience

Consumers find user experience to be positive, highlighting smooth and professional services from start to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I cannot complain about the work but the legal department need to keep us informed maybe on a weekly basis, either by a phone call or email. The portal used for this company was only used to upload do... See more

Company replied

Rated 5 out of 5 stars

We had a great service from Sonia & Selina at my law matters on purchasing our first house, from start to finish their conveyancing service was very professional and organised. They explained everythi... See more

Company replied

Rated 5 out of 5 stars

The service we received from the team was exceptional, considering the fact we had an extraordainry situation to navigate through at the most crucial time. Special thanks to Manleen who was avaiabl... See more

Company replied

Rated 5 out of 5 stars

I had a positive experience with My Law Matters. From the very first contact, Ranjit and Rohan were kind, patient and easy to talk to. Everything was explained clearly. I was always felt listened wi... See more

Company replied


Company details

  1. Real Estate Attorney
  2. Divorce Lawyer
  3. Estate Planning Attorney
  4. Family Law Attorney
  5. Law Firm

Written by the company

Private Client Solicitors specialising in Wills, Probate, Family Law & Property Conveyancing


Contact info

4.2

Great

TrustScore 4 out of 5

701 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.2

All reviews

(701)

213 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Serana thank you for fast and efficient…

Serana thank you for fast and efficient service,
Was always there when I needed update.
Highly recommend

March 3, 2026
Unprompted review
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Reply from My Law Matters

Dear Craig, we have loved reading your kind review and are glad that you found Serena and My Law Matters team helpful. Thank you for the review and recommendation.

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Rated 5 out of 5 stars

Anjeela was very friendly help me buy…

Anjeela was very friendly help me buy my 1st home paper work done smoothly

March 2, 2026
Unprompted review
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Reply from My Law Matters

Dear Daen, we have loved reading your kind review and are glad that you found Anjeela and My Law Matters team helpful. Thank you for the review.

Rated 5 out of 5 stars

Good service,Bai was very…

Good service,Bai was very helfull,explianed me properly
Buuying my home made Easy.

March 4, 2026
Unprompted review
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Reply from My Law Matters

Dear Piotr, we have loved reading your kind review and are glad that you found Bai and My Law Matters team helpful. Thank you for the review.

Rated 5 out of 5 stars

Previous company messed me around and…

Previous company messed me around and reading the reviews I decided to go with my law matters.
Not only they corrected everything and completed sale of my property smoothly.
Highly recommend.
Bai and Aja kept me updated,dint had to chase of updates

March 2, 2026
Unprompted review
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Reply from My Law Matters

Dear Mac, we have loved reading your kind review and are glad that you found Aja, Bai and My Law Matters team helpful. Thank you for the review and recommendation.

Rated 5 out of 5 stars

Aja was absolutely amazing

Aja was absolutely amazing, would highly recommend this company

March 2, 2026
Unprompted review
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Reply from My Law Matters

Dear Kirt, we have loved reading your kind review and are glad that you found Aja and My Law Matters team helpful. Thank you for the review and recommendation.

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Rated 5 out of 5 stars

Brilliant service

The service I received was top notch, Serena was brilliant and incredibly helpful, would definitely recommend.

March 2, 2026
Unprompted review
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Reply from My Law Matters

Dear Adam, we have loved reading your kind review and are glad that you found Serena and My Law Matters team helpful. Thank you for the review and recommendation.

Rated 5 out of 5 stars

Ranjit and team were brilliant,fast and…

Ranjit and team were brilliant,fast and kept me updated all the time,

March 3, 2026
Unprompted review
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Reply from My Law Matters

Dear Sir/Madam, we have loved reading your kind review and are glad that you found Ranjit and My Law Matters team helpful. Thank you for the review.

Rated 5 out of 5 stars

My law matters helped and solved the…

My law matters helped and solved the problem created by previous company.
Savan and neha were spot on
Highly recommended

March 2, 2026
Unprompted review
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Reply from My Law Matters

Dear Ali, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review and recommendation.

Rated 5 out of 5 stars

As a forst time buy mu law matters kept…

As a forst time buy mu law matters kept me uodated every step Ranjit thankyou fir your service

March 2, 2026
Unprompted review
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Reply from My Law Matters

Dear Jesse, we have loved reading your kind review and are glad that you found Ranjit and My Law Matters team helpful. Thank you for the review.

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Rated 5 out of 5 stars

Excellent service by savan

Excellent service by savan, thank you

March 2, 2026
Unprompted review
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Reply from My Law Matters

Dear Vincent, we have loved reading your kind review and are glad that you found Savan and My Law Matters team helpful. Thank you for the review.

Rated 5 out of 5 stars

Professional, Efficient & Reliable – Highly Recommended


I had an excellent experience with My Law Matters. They were extremely professional, responsive, and worked efficiently to meet tight deadlines. Throughout the process, they kept me informed and handled everything smoothly, which gave me real peace of mind.

What I appreciated most was their attention to detail and the way they helped me avoid unnecessary costs, ultimately saving me money. Their communication was clear, and they acted quickly whenever action was needed.

I truly value their support and expertise. My Law Matters will definitely remain my solicitors going forward. Highly recommended.

March 2, 2026
Unprompted review
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Reply from My Law Matters

Dear Ann, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review and recommendation.

Rated 5 out of 5 stars

Ranjit and my law matters were…

Ranjit and my law matters were briliant.
100% recommend
Efficent service

February 24, 2026
Unprompted review
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Reply from My Law Matters

Dear Mariusz, we have loved reading your kind review and are glad that you found Ranjit and My Law Matters team helpful. Thank you for the review and recommendation.

Rated 5 out of 5 stars

Great experience

Great experience, with this business. Would definitely recommend to a friend!

January 21, 2026
Unprompted review
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Reply from My Law Matters

Dear Elliot, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review and recommendation.

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Rated 5 out of 5 stars

My law matters helped me buy my dream…

My law matters helped me buy my dream home,thank you anjeela

February 19, 2026
Unprompted review
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Reply from My Law Matters

Dear Vilhenzo, we have loved reading your kind review and are glad that you found Anjeela and My Law Matters team helpful. Thank you for the review.

Rated 5 out of 5 stars

Super friendly and helpful!

Super friendly and helpful!

Helped with my divorce. Can’t say thank you enough!

Would definitely recommend

February 23, 2026
Unprompted review
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Reply from My Law Matters

Dear Mollie, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review and recommendation.

Rated 5 out of 5 stars

The service was incredibly brilliant

The service was incredibly brilliant! A huge thank you to Ishita, who was very helpful and guided me through everything whatever I needed. Highly recommend!!

February 18, 2026
Unprompted review
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Reply from My Law Matters

Dear Ahmed, we have loved reading your kind review and are glad that you found Ishita and My Law Matters team helpful. Thank you for the review and recommendation.

Rated 5 out of 5 stars

As a first time buyer I was very happy…

As a first time buyer I was very happy from Rohan and team.
My law matters were very impressive and budget friendly

February 20, 2026
Unprompted review
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Reply from My Law Matters

Dear Keyur, we have loved reading your kind review and are glad that you found Rohan and My Law Matters team helpful. Thank you for the review.

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Rated 5 out of 5 stars

Excellent service

Excellent service
Sale of property done swiftly
Thanks anjeela

February 23, 2026
Unprompted review
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Reply from My Law Matters

Dear Lee, we have loved reading your kind review and are glad that you found Anjeela and My Law Matters team helpful. Thank you for the review.

Rated 5 out of 5 stars

…brilliant service very professional

Excellent service and quick turnaround by Savan and My Law Matters,
Truly happy with the service.
Highly recommend

February 25, 2026
Unprompted review
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Reply from My Law Matters

Dear Touqeer, we have loved reading your kind review and are glad that you found Savan and My Law Matters team helpful. Thank you for the review and recommendation.

Rated 5 out of 5 stars

Excellent service

February 26, 2026
Unprompted review
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Reply from My Law Matters

Dear Decland, we have loved reading your kind review and are glad that you found My Law Matters team helpful. Thank you for the review.

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