The Livia support team was very helpful and they resolved my issue. It was quick and easy to use the online chat feature to report my problem. Alina created a ticket and reached out to assist me in a... See more
Company replied
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Revolutionize your menstrual pain relief with Livia – The Off Switch for Menstrual Pain! This FDA-cleared wearable employs patented SmartWave™ Pain-blocking Technology, delivering rapid relief in just 30-to-60 seconds. Trusted by 250,000 users globally with 10,000 Five-Star reviews across various platforms, Livia is 100% drug-free, clinically tested, and compact for discreet wear. Customize your Livia to match your style, and revel in continuous relief through its enduring battery and USB rechargeability. The comprehensive kit ensures you have everything you need. Say goodbye to menstrual pain, and hello to Livia!
Livia Fulfillment Center - 1719 , 1551 Pacific Ave, 93033, Oxnard, United States
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When im using my Livia i dont have any cramps at all

Reply from Livia
I am a pharmacy technician and we get pretty busy on the daily. This means NO time for cramps! This device has saved me from missing work and keeps me from having to take the anti-inflammatories! No one even knows you are wearing it and I can continue to do my job! I have already recommended to my co-workers!!

Reply from Livia
Using this device alongside painkillers on the first and second days of my period is the only way I can get through them! I look after dogs for a living so I'm always having to walk them and Livia makes that do-able for me now during my period. I also struggle quite a lot at night with the cramps so I attach the device and turn it on and within about 20 minutes the pain has subsided and I can sleep. I'm so happy I bought this and I recommend it to everyone!

Reply from Livia
The product that I ordered is not what I received very disappointing can’t send it back can’t trust this site

Reply from Livia
Stops the pain in a matter of minutes, wonderful!

Reply from Livia
I ordered my second Livia device, but unfortunately the address was incorrect. Livia received the device back and I informed them of the correct address, however they sent it to the wrong address again and I never got my device.

Reply from Livia
We never get our replacement stickies. We are charged monthly but the only time we get the additional petal adhesives is when we make a request which isn’t the easiest. My daughter likes the machine and still uses it. I wish we didn’t have the other issue.

Reply from Livia
Worst experience with customer service I’ve ever had. It took them literal months to email be back about a broken device, and even after cancelling my subscription I continued to be charged and had to dispute the charges with my bank because I couldn’t reach customer service. This was all back in 2020 and they just sent me a request for this review. Could have been a great decide for pain but the customer service was awful.

Reply from Livia
Honestly the greatest thing I’ve ever bought for myself. I wish I bought it 10 years sooner!!! Amazing

Reply from Livia
I never received the gel pads unless I complained to the company directly and then would finally receive a shipment. I loved the product and stopped using it because of poor customer support. I also had to demand more than once to have my credit card removed from their system because they wouldn't stop charging me.

Reply from Livia
I've been using this product since May of 2020. It's really worth it's price.

Reply from Livia

Reply from Livia
I love this product! Easy to use and small enough to wear anywhere even at work!

Reply from Livia
This product is incredible. I recommend all of my friends who have bad cramps, even recommended it to my doctor. I would not survive my cramps gracefully if I didn’t have Livia as my go to tool. I highly recommend this to anyone who has even the slightest discomfort from period cramps. On top of that the customer service team is very quick and very friendly. Makes the whole experience with this product fabulous.

Reply from Livia
DO NOT PURCHASE. I opted to pay monthly for this device 3 years ago and have been unable to cancel my membership. At this point I have paid more than DOUBLE what the device is actually worth. HUGE SCAM. Don't waste your time or money!!!

Reply from Livia
Incredible devices that give hours worth of power and pain relief.

Reply from Livia
Avoid this company. On January 21st, 2021 I purchased a device along with a subscription for gel pads. I was informed that the item would not arrive until February 21st, 2021, a full month after purchase. I needed the item asap, so I told them this timeline was not acceptable and I wanted a refund. I went back and forth with them for quite some time and finally received an email on February 26th, 2021 saying that my order had been canceled and the refund had been completed. I never thought about them again until December 3rd, 2023, almost a full 3 years later, when I received an email stating that my payment method had been declined and I needed to supply a new credit card in order to continue my subscription (my subscription that never began and was canceled nearly 3 years ago). I replied with the above information regarding my original cancellation and they replied on December 6th, 2023 that they had no record of the reason for my cancellation and that before they could proceed with a cancellation, I would need to share a reason for my cancellation. I again responded with the above information regarding why I canceled. Today, on December 8th, 2023, they have sent yet another request for a new credit card number to charge for my "subscription." I would really like this company to close any open subscription they think I have open and cease contacting me.

Reply from Livia
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