The customer service representative was very knowledgeable, Her name is Mori. She patiently explained all the different products to me,step by step.She will also follow up once a month. If l have any... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I must say over the years I’ve bought more fungus meds than you can imagine. Since starting the Univia fungal pens, the fungus in my husband’s toes has made a significant improvement. We’re on pen #2... See more
Company replied
In a month of treatment I already see a big progress using Lunavia on my toe nails affected by fungus. I confess I was skeptical about this medication after so many treatments with unfruitful results... See more
Company replied
Francine is an amazing consultant!! She was very knowledgeable and thorough in explaining everything I needed to do when I receive my order. With her guidance and expertise I am sure that I will get t... See more
Company replied
Company details
Written by the company
At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.
Contact info
1111B S Governors Ave # 80212, 19904, Dover, United States
- 1-302-335-7108
- support@mylunavia.com
- mylunavia.com
4.6
Excellent
992 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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After 6 months of consistent use
After 6 months of consistent use, I am seeing solid improvement in smaller toenails (almost back to normal) and progress on the big toes.
July 21, 2026
Unprompted review
Reply from Lunavia
Hi Michael,
Thank you so much for sharing your update with us!
Six months of daily application requires incredible dedication, and we completely understand how much patience it takes to stick with it for the long haul. Hearing that your smaller toenails are almost back to normal and your big toes are making real progress is fantastic news! Big toenails grow notoriously slow, but your amazing consistency is giving healthy new growth the exact environment it needs to take over.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I've been treating fungus nails for 10+…
I've been treating fungus nails for 10+ years...going on 3 weeks and I've already notice improvements. 10 out of 10 quality product !!
July 10, 2026
Unprompted review
Reply from Lunavia
Hi Debra,
Thank you so much for taking the time to share your review!
Dealing with nail fungus for over a decade must have been so exhausting, so seeing noticeable improvements in just 3 weeks is incredible news! Fungal recovery takes time, but your quick progress shows that your dedication is already paying off. We’re so glad we can be part of the solution that finally brings you real results.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
It was great experience with Ellaa very…
It was great experience with Ellaa very helpful
July 22, 2026
Unprompted review
Reply from Lunavia
Hi Jose,
Thank you so much for the 5-star review!
We’re thrilled to hear that you had such a great experience with Ellaa. She’s a wonderful part of our team, and knowing she was able to give you the clear, helpful support you needed means the world to us. Caring for your nails is a journey, and we want to make sure you always feel fully supported along the way.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
The pen is working and the fungus is…
The pen is working and the fungus is diminishing.
July 22, 2026
Unprompted review
Reply from Lunavia
Hi Robert,
Thank you so much for taking the time to leave us a 5-star review!
We know how frustrating dealing with stubborn fungus can be, so hearing that the pen is working and the fungus is actively diminishing is fantastic news. Results take real consistency, and we’re completely confident that as you keep up with your routine, you'll continue to see clearer, healthier progress ahead.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Grace was very nice and informative
Grace was very nice and informative
July 22, 2026
Unprompted review
Reply from Lunavia
Hi Gabs,
Thank you so much for leaving us a 5-star review!
We’re thrilled to hear that Grace was able to provide you with such nice, informative service. We know how important it is to get clear, helpful answers when you need them, and we're confident that you can always expect that same level of warm, transparent care every time you reach out to us.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Francine was a great teacher.
Francine was very good with teaching me what to do with my products and other aspects of foot care. She was also understanding about my financial limitations. She offered great tips and understanding care, while continuing to be professional.
July 21, 2026
Unprompted review
Reply from Lunavia
Hi Janet,
Thank you so much for taking the time to share your feedback!
We’re so glad to hear that Francine was able to give you practical tips for your products and foot care routine. We completely understand that budget and financial limitations are a real factor, and it means the world to us that Francine provided empathetic, thoughtful support without ever making you feel pressured. You can always count on us to put your needs and comfort first while giving you honest, professional care.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
It's working!!
I started out by trimming back the big toe nail as far as possible. Then removed as much of the debris that had accumulated below it. I have been using the pen each morning after my shower. The nail and its former associated debris has been stopped. The nail looks better. The fungal debris appears at least to be controlled at this point. Out of the 6 pens I received. Im currently on the 4th. So far happy with the results. Thanks John
July 21, 2026
Unprompted review
Reply from Lunavia
Hi Johnny,
Thank you so much for taking the time to leave such a detailed review!
We really appreciate you sharing your routine. Trimming back the nail and staying consistent each morning after your shower is exactly the right approach, and it’s fantastic to hear that the fungal debris is under control and your big toe nail is already looking so much better. Staying patient through 4 pens takes commitment, but your dedication is paying off, and we're confident you'll continue to see great improvement as the new, healthy nail grows out.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
MS Ramos is the reason right now that…
MS Ramos is the reason right now that this is not a scam. She was willing to still work with me however I still do not trust Lunavia.
July 20, 2026
Unprompted review
Reply from Lunavia
Hi Nate,
Thank you for leaving a review and for giving MS Ramos the recognition she deserves—she was glad to step in and work through things with you.
We completely hear you regarding your hesitation, and we understand that trust is earned through consistent action, not just words. While we know we still have work to do to fully gain your confidence, we’re truly committed to being transparent, reliable, and standing behind our support every step of the way.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Doesn't work
This product has almost the same ingredients as Orivelle. A similar, if not identical, antifungal pen.
I applied the pen to my toes, in the mornings and last thing at night, Using 3 pens over 4 months - there was absolutely no improvement to my nails and, in fact, my right big toenail has worsened.
It takes so long for toenails to grow and that's probably part of the scam, delayed complaint - lack of interest - can't be bothered.
July 22, 2026
Unprompted review
Reply from Lunavia
Hi Alistaire,
Thank you for reaching out and sharing your honest feedback with us.
We are truly sorry to hear about your experience and that you haven't seen the results you were hoping for. We completely understand your frustration—especially given the time and consistency you’ve put into your routine—and we want to assure you that we are here to help make things right.
To help us resolve this for you as quickly as possible, we’ve sent a request for more information via Trustpilot, as we were unable to locate your account with the details provided. Please feel free to reply there or reach out to us directly at wecare@mylunavia.com with your order details. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Mori was great again on the phone with…
Mori was great again on the phone with me this morning!
July 21, 2026
Unprompted review
Reply from Lunavia
Hi Kent,
Thank you so much for the 5-star review! We’re so glad to hear that Mori provided another great phone support experience for you this morning—he’ll be thrilled to know his help made such a positive impression again.
It’s always a pleasure assisting you, and we’re fully committed to making sure you continue to have top-tier support every time you reach out.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
This is a rip off
This is a rip off. They send you product you did not order
July 21, 2026
Unprompted review
Reply from Lunavia
Hi Anthony,
Thank you for reaching out to us.
We are so sorry for the confusion and frustration regarding your order. We completely understand your concern, and we want to assure you that we are here to make things right.
To resolve this for you, we have processed a full refund for the unwanted product and confirmed that your subscription has been completely cancelled—you will not be charged again.
Additionally, we will be reaching out to you directly via email to provide further assistance. If the order is currently in transit, there is no need to return it once it arrives—you can keep it to save you any further hassle!
If you need any additional assistance in the meantime, please don’t hesitate to reach out to us at wecare@mylunavia.com.
Best regards,
Nicky
Lunavia Customer Care Team
Michelle is very nice and patient with…
Michelle is very nice and patient with me. She walked with step by step what I need to do for the best results. I'm very happy with the product so far. My nails are looking healthy, still have a ways to go but looking better.
June 25, 2026
Unprompted review
Reply from Lunavia
Hi Frances,
Thank you so much for sharing your feedback! We’re thrilled to hear that Michelle was able to guide you through the process with care and patience—she’ll be delighted to know her support made a difference.
It’s wonderful that you’re already seeing healthier progress with your nails! Nail recovery is definitely a journey, but your consistency will pay off, and we’re confident you’ll keep seeing great improvements.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
This is a scam and rip off
This is a scam and rip off. I ordered three pens when support called they wanted me to buy spray, then cram at $99.00. Don't waste your time. They hold you on the phone to explain the procedure and along the way ate trying to sell you more sprays and creams because necessary. I'm now waiting a refund I did instantly, and it appears shipping anyway. Stay away.
July 15, 2026
Unprompted review
Reply from Lunavia
Hi Kevin,
Thank you for reaching out and sharing your feedback.
We are so sorry to hear about your experience on the call and the frustration regarding your refund and shipment. This is certainly not the level of service we aim to provide, and we completely understand why you feel upset. We want to make this right and ensure your refund is handled properly.
To help us resolve this for you as quickly as possible, we’ve sent a request for more information via Trustpilot, as we were unable to locate your account with the details provided. Please feel free to reply there or reach out to us directly at wecare@mylunavia.com with your order details.
We’re here to help and committed to ensuring this is resolved for you smoothly.
Best regards,
Nicky
Lunavia Customer Care Team
Over the years I have bought many OTC products.
I must say over the years I’ve bought more fungus meds than you can imagine. Since starting the Univia fungal pens, the fungus in my husband’s toes has made a significant improvement. We’re on pen #2 and will continue using them every day until we have the results we want. 🙏
July 21, 2026
Unprompted review
Reply from Lunavia
i Linda,
Thank you so much for taking the time to share your review on Trustpilot!
We completely understand how exhausting and frustrating it is to try product after product over the years with little to show for it. That's why hearing about the significant progress your husband is seeing on his second pen means everything to us! Sticking with a daily routine takes real commitment, but with your dedication and consistency, you can feel completely confident that you are on the right path toward those clear, healthy results you both want.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Reply from Lunavia
Hi Troy,
Thank you so much for taking the time to leave us a 5-star review on Trustpilot!
We’re so glad to hear that you’re finding the product both great and easy to use. Clear, healthy nail recovery takes consistency, so having a routine that feels effortless makes all the difference! Please rest assured that we’re right here with you every step of the way, fully dedicated to making sure you get the best possible results.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I just started my 3rd pen
I just started my 3rd pen. So far I've noticed th color of my nails have changed. Looking forward to more. Thank you. My only problem is I fl you lose a lot in the cap. Also the last little bit won't come out. I'm still happy with the change.
July 20, 2026
Unprompted review
Reply from Lunavia
Hi Dawn,
Thank you so much for sharing your 5-star review on Trustpilot!
We’re thrilled to hear that you’re already seeing positive color changes in your nails as you start your 3rd pen! We completely understand how frustrating it is when it feels like product is getting wasted in the cap or trapped at the bottom, especially when you want every last drop working for you. Please rest assured that our design team is actively looking into ways to make the pen mechanism more efficient. In the meantime, we want to make sure you get full value from your pens—our team would be happy to help make things right for you regarding those lost bits!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Treatment path
I am working very hard to try an eradicate toenail fungus. Francine was very helpful in making sure I was on the right treatment path.
July 20, 2026
Unprompted review
Reply from Lunavia
Hi Terry,
Thank you so much for taking the time to share your 5-star review on Trustpilot!
We know firsthand how much patience and effort it takes to clear up toenail fungus, and we truly respect the hard work you’re putting into your routine. We’re so glad Francine was able to give you clarity and ensure you’re on the best path forward—we’ll certainly let her know how much her support meant to you! Sticking with a treatment takes real commitment, but with your dedication and the right regimen in place, we’re confident you’re set up for success.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
GOING
GOING, GOING, ALMOST GONE!
Patience is the name of the process of fungal removal. It is about 70% gone now on two feet after a treatment duration of about 3-1/2 months with five Lunavia pens.
Ordering was easy and pleasant.
July 20, 2026
Unprompted review
Reply from Lunavia
Hi James,
Thank you so much for leaving us a 5-star review on Trustpilot!
You nailed it—patience and daily consistency truly are everything when it comes to healthy nail growth. Seeing a 70% clearance across both feet in just 3.5 months is fantastic progress, and we’re thrilled to hear how smooth your ordering experience was! We know it takes real dedication to stick with a daily routine, but you’re so close to the finish line, and we’re confident you’ll see those nails clear up fully as you keep at it.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Reply from Lunavia
Hi Ric,
Thank you so much for sharing your 5-star review on Trustpilot!
Navigating treatment options can sometimes feel uncertain, so we’re so glad Nurse Junie was able to share her expertise and give you the guidance you needed. We’ll be sure to pass your compliments along to her! Having expert support makes all the difference, and we’re completely confident that you’re in great hands as you move forward with your routine.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Lunivia a definite change in the toenail shape
We ordered this product for our daughter vs using the RX . Lunivia appears to be working as the toenail is growing out and being kept trimmed and clean. It is obviously a slow process.
It appears that the toenail is growing out clear and straight and not crooked.
July 20, 2026
Unprompted review
Reply from Lunavia
Hey David,
Thank you for trusting us with your daughter's nail care! Choosing a natural route over prescription options can feel like a leap of faith, so we completely understand the desire for steady, safe results. You are spot on—it is a slow, testing process because toenails take their sweet time growing out. However, seeing that new nail come in clear, straight, and healthy is the ultimate proof that your diligent routine of keeping it clean and trimmed is working beautifully. We are completely confident that keeping up this excellent maintenance will get her the fully restored nail she deserves.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
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