The customer service representative was very knowledgeable, Her name is Mori. She patiently explained all the different products to me,step by step.She will also follow up once a month. If l have any... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I must say over the years I’ve bought more fungus meds than you can imagine. Since starting the Univia fungal pens, the fungus in my husband’s toes has made a significant improvement. We’re on pen #2... See more
Company replied
In a month of treatment I already see a big progress using Lunavia on my toe nails affected by fungus. I confess I was skeptical about this medication after so many treatments with unfruitful results... See more
Company replied
Francine is an amazing consultant!! She was very knowledgeable and thorough in explaining everything I needed to do when I receive my order. With her guidance and expertise I am sure that I will get t... See more
Company replied
Company details
Written by the company
At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.
Contact info
1111B S Governors Ave # 80212, 19904, Dover, United States
- 1-302-335-7108
- support@mylunavia.com
- mylunavia.com
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Kate was very helpful
Kate was very helpful
Explain everything very well
Her speech was easy to understand
July 20, 2026
Unprompted review
Reply from Lunavia
Hey Cindy,
Thank you so much for taking the time to leave us a 5-star review!
We are delighted to hear how helpful and clear Kate was during your conversation, and we’ll be sure to pass your kind words along to her. We know how important it is to have clear, easy-to-understand guidance when starting a new routine, and you can rest assured that our team will always be here to support you with that same level of care whenever you need it.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I had the pleasure of talking with
I had the pleasure of talking with, Raych. She explained everything very well, and I actually was intrigued by her knowledge and thoroughness of information about foot fungus and more that I never knew before. I believe her and I are going to work well together in my journey to fungus free feet.
July 25, 2026
Unprompted review
Reply from Lunavia
Hey Barbara,
Thank you so much for the fantastic 5-star review!
We're thrilled to hear how much you enjoyed speaking with Raych and learning about the process—we'll be sure to pass your lovely feedback along to her. Dealing with foot fungus can feel tricky, but having the right knowledge and a clear plan makes all the difference. Rest assured, Raych and our whole team are fully in your corner to guide and support you every step of the way toward healthy, clear feet.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Joice is so very personable…
Joice is so very personable and professional and she takes a genuine interest in my well-being. I will continue to work with her as I progress through my healing steps.
Thank you,
Art Harris
July 25, 2026
Unprompted review
Reply from Lunavia
Hey Art,
Thank you so much for taking the time to leave us a 5-star review!
Hearing how much you appreciate Joice's support genuinely brightened our day, and we'll make sure she sees your thoughtful feedback. Tackling a healing journey takes real dedication, and we know how reassuring it is to have a dedicated guide who truly listens. Rest assured, Joice and the rest of our team will be right here with you through every step of your progress ahead.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Representative Courteousness
I've talked to a customer Representative by the name of Chloe this morning she was through.She was very much interested in my health to get this toe nail fungus in tact I love that a person cares about someone else's problems neither the less per say cares about themselves that means that they love they're job very much. Chloe broke it down to me of what I had to do as to start my journey to getting perfect toe nails. Ive never had a rep to call me like that to give me a protocol of what I have to do as far as instructions of all the products that ive brought. All I can say is she is a very professional/ kind/ nice young lady that cares.
July 25, 2026
Unprompted review
Reply from Lunavia
Hey Valerie,
Thank you so much for the incredible 5-star review!
Hearing how much Chloe’s call meant to you genuinely put big smiles on all our faces—we’ll be sure to pass along your kind words to her! We completely understand how overwhelming it can feel starting a new routine with multiple products, so having someone take the time to map out a clear protocol makes all the difference. Rest assured, you’re in great hands with our team, and we’ll be right here supporting you every step of the way toward getting those nails healthy and clear.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Reply from Lunavia
Hey Marcus,
Thank you for leaving us a 5-star review!
Seeing those first signs of improvement is such an exciting milestone, especially knowing how much patience nail care requires. We know how eager you can be for full results, but rest assured that seeing progress now means your hard work and consistency are already paying off. Keep up the routine, as healthy nail growth takes time and it will only keep getting better from here!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I am amazed
I am starting to have clear toenails for the first time in 30 plus years. This product is working and I am amazed. I will continue to use these products until all my toenails are clear.
July 24, 2026
Unprompted review
Reply from Lunavia
Hey Trina,
Thank you so much for leaving us a 5-star review!
Dealing with clear toenails after 30-plus years is such a massive win, and hearing how amazed you are genuinely made our entire team's week. We completely understand how exhausting it is to fight a stubborn, decades-long battle with nail issues, so seeing your patience pay off is everything to us. Rest assured, as long as you stick with your routine, those nails will keep growing out clearer and healthier every single day.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I know it takes time for results
I know it takes time for results, but I’m satisfied with the pin. I see that I will receive another set of pins on 8/20/26. I canceled the anti fungal spray, no need to send it. Please do not send the spray. Thank You
July 24, 2026
Unprompted review
Reply from Lunavia
Hey Edward,
Thank you for taking the time to leave us a 5-star review!
We know how much patience fungus treatments require, so we really appreciate your understanding that results take time, and we're so glad you're happy with the pen so far.
To help us process your request for the cancellation, we’ve sent a request for more information via Trustpilot, as we were unable to locate your account with the details provided. Please feel free to reply there or reach out to us directly at wecare@mylunavia.com. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Aiza was very personable
Aiza was very personable, informative and her instructions we clear to follow.
July 24, 2026
Unprompted review
Reply from Lunavia
Hey Floyd,
Thank you so much for leaving us a 5-star review!
We know how frustrating it can be when care instructions are confusing, so hearing that Aiza was personable, informative, and gave you clear steps to follow means the world to us. You can always count on our team to deliver that same straightforward, friendly support whenever you need a hand.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
In a month of treatment I already see a…
In a month of treatment I already see a big progress using Lunavia on my toe nails affected by fungus. I confess I was skeptical about this medication after so many treatments with unfruitful results.
Many thanks
July 24, 2026
Unprompted review
Reply from Lunavia
Dear Reginaldo,
Thank you so much for your 5-star review!
We completely understand why you were skeptical—after trying multiple treatments without results, it is hard to hold out hope. Seeing noticeable progress in just one month is incredible, and we are so glad you took that chance with us! Consistent care is key, so stay steady with your routine, and we are confident your nails will keep improving day by day.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Reply from Lunavia
Hi there,
Thank you so much for the 5-star review!
We know how much a warm, helpful interaction matters when reaching out for support, so hearing that our team member made such a positive impression really brightens our day. We take pride in being here for you whenever you need a hand!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
The customer service representative was very thorough
The customer service representative was very knowledgeable, Her name is Mori. She patiently explained all the different products to me,step by step.She will also follow up once a month. If l have any questions l am able to phone her. This is the first company that has offered their continued assistance. I am looking forward to using the products.
July 16, 2026
Unprompted review
Reply from Lunavia
Dear Josephine,
Thank you so much for your glowing 5-star review!
We know how overwhelming it can be to navigate new products on your own, so we’re thrilled that Mori took the time to guide you through everything step-by-step. Supporting you every step of the way—including those monthly check-ins—is how we ensure you feel completely backed throughout your journey. You are in great hands with Mori, and we're just as excited as you are for you to start using your products!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Charm explained everything and was…
Charm explained everything and was concise and too the point
July 24, 2026
Unprompted review
Reply from Lunavia
Hi Kristina,
Thank you so much for leaving us a 5-star review on Trustpilot!
We're so glad to hear that Charm was able to give you clear, concise, and straightforward support. We know your time is valuable, so making sure you get quick, clear answers without any fluff is always our goal. Charm will be thrilled to hear your shoutout!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
It does exactly what it says
It does exactly what it says. It depends on the severity of the fungas as to how long it takes. I am very pleased with this product and will be ordering more. If I could give it more ⭐ I would.
May 22, 2026
Unprompted review
Reply from Lunavia
Hi Vee,
Thank you so much for the 5-star review and for the extra stars in spirit!
We really appreciate your honest insight—you hit the nail on the head. Nail fungus takes real patience, and how quickly it clears up truly depends on how deep-rooted it is. We know how frustrating that waiting game can be, so hearing how pleased you are with the results means the world to us.
Please rest assured that staying consistent with your pens is the absolute key to keeping that momentum going. You can feel completely confident that your continued care will keep your nails growing back healthier and clearer over time.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Francine is an amazing consultant!
Francine is an amazing consultant!! She was very knowledgeable and thorough in explaining everything I needed to do when I receive my order. With her guidance and expertise I am sure that I will get the results I have been looking for. Francine took her time explaining everything and I felt she actually cared about me. I am grateful that I will have her as my consultant for my journey to beautiful feet!
July 23, 2026
Unprompted review
Reply from Lunavia
Hi Karen,
Thank you so much for taking the time to share this wonderful 5-star review!
We are so happy to hear about your experience with Francine. Starting a new routine can feel overwhelming, so knowing she took the time to truly listen, explain everything clearly, and make you feel genuinely cared for means everything to us.
Please rest assured that you are in great hands for your journey ahead. With Francine’s guidance and your dedication, you can feel completely confident that you have the right support and tools to achieve the healthy, beautiful feet you’re working toward.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I have been using my pens 6 weeks and…
I have been using my pens 6 weeks and have noticed a difference in thickness and color of nails!
July 24, 2026
Unprompted review
Reply from Lunavia
Hi Christine,
Thank you so much for leaving us a 5-star review!
Noticing real changes in both the thickness and color of your nails at the 6-week mark is fantastic news! We know that waiting for clear nails requires patience, so seeing those visible signs of improvement early on is so rewarding.
Please rest assured that you are right on track. Healthy nail growth takes time, but your consistency is already making a huge difference. You can feel completely confident that as you keep up with your routine, your nails will only continue to look clearer and healthier.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Charm was a big help
July 24, 2026
Unprompted review
Reply from Lunavia
Hi Joel,
Thank you so much for the 5-star review!
We are so glad to hear that Charm provided top-notch support. We know how much of a difference it makes to have someone patient and knowledgeable in your corner when taking care of your health, so hearing that she was a big help means the world to us.
Please rest assured that our whole team shares that same dedication. You can feel completely confident knowing you’ve got reliable, personal support backing you up whenever you need it throughout your journey.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I love so much I would like send my…
I love so much I would like send my another set you product is extraordinary ✨️ becer see something like that
July 24, 2026
Unprompted review
Reply from Lunavia
Hi there,
Thank you so much for the fantastic 5-star Trustpilot review!
Hearing that you find our product extraordinary completely made our day! We completely understand the excitement of finding something that truly works for you and wanting to make sure you have your next set ready to keep that progress going.
Please rest assured that we are fully dedicated to supporting you on this journey. You can feel confident that every step of the way, we've got you covered with the same quality and care to keep your results on track.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
This product really works!!!
This product really works
I have dealt with nail fungus for probably 20+ years. I have tried every cream, liquid, etc. and nothing has ever worked, not even a little bit.
At the end of January of 2026, although I was skeptical that this would even work, I decided to give it a try, I really had nothing to lose but to just be let down again. I received my pens in early February and started using it immediately. I did my protocol call and received information on what I needed to do along with the pens. Soak my feet once a day in either Epson salt or apple cider vinegar, etc. During my call, the Rep I spoke with told me about their antifungal spray and foot cream, so I bought some of that too.
After a week and a half, it wasn't a huge difference, but I definitely noticed something was happening. So, when I placed my order, by mistake I actually ordered two. It was a promotion deal for a 6 pak of the pens. Which was fine, I figured I would probably need a double dose for as long as I have had my issue. By the third week, I could tell it was actually happening. It was starting to clear up.
I have 3 pens left and I am so happy with my results. There is still fungus, but like I said, I have had this going on for probably 20+ years. But this is the best they have looked in years. I actually wear flip flops and am not embarrassed any more. I will be buying more until I don't see any signs of the fungus, but I will continue to use this product until it is no longer available. I don't want to take a chance that it will come back.
February 5, 2026
Unprompted review
Reply from Lunavia
Hi Sandra,
Thank you so much for taking the time to leave us this wonderful 5-star review!
Dealing with a stubborn issue for over 20 years and trying endless solutions with no luck is incredibly draining, so we completely understand why you were skeptical at first. Hearing that you are already feeling confident enough to wear flip-flops without embarrassment brings a huge smile to our faces—that is a massive milestone!
You can rest assured that you are doing everything right. Clear nail growth takes time, especially after two decades, but your dedication to the protocol is paying off. As you continue with your routine, you can feel fully confident that your nails will only keep getting healthier and clearer. We’re right here cheering you on every step of the way!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I saw the results with 5 days of using…
I saw the results with 5 days of using product. Amazing! My toe nail is already looking healthier.
July 23, 2026
Unprompted review
Reply from Lunavia
Hi there,
Thank you so much for the 5-star Trustpilot review!
Seeing your toenail already looking healthier in just 5 days is absolutely incredible! We completely understand how frustrating and stubborn nail issues can be, so hearing that you're experiencing such quick, visible relief brings us so much joy.
Please rest assured that you are on the right path. As you stay consistent with your routine, your nail will only continue to clear up and strengthen over time. We're fully confident you're going to love the long-term transformation!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Reply from Lunavia
Hi there,
Thank you so much for leaving us a 4-star review on Trustpilot!
We know how much patience and commitment it takes to stick with an antifungal treatment, so hearing that you are already seeing real progress is fantastic news. We're right there celebrating this win with you, and you can rest assured that as long as you keep up that steady momentum, those results will only continue to get better.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
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