Lunavia Reviews 

1,004
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 948 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report significant improvements in their nail conditions, often seeing clearer nails and reduced fungus. Many praise the staff for being knowledgeable, helpful, and caring, providing detailed explanations and personalized support. The product's ease of use and application also contributes to a positive overall user experience. However, some customers also noted concerns regarding sales practices. A few people mentioned feeling pressure to purchase additional products or experiencing upsells during consultations, sometimes before fully evaluating initial purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, with many expressing satisfaction and seeing... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their knowledge, professionalism, and... See more

User experience

Customers had positive experiences with the user experience, often highlighting the ease of use and... See more

Quality

Users describe positive interactions with quality, with many reviewers reporting significant progress and... See more

Customer service

People report positive experiences with customer service, highlighting representatives who are knowledgeable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customer service representative was very knowledgeable, Her name is Mori. She patiently explained all the different products to me,step by step.She will also follow up once a month. If l have any... See more

Company replied

Rated 5 out of 5 stars

I must say over the years I’ve bought more fungus meds than you can imagine. Since starting the Univia fungal pens, the fungus in my husband’s toes has made a significant improvement. We’re on pen #2... See more

Company replied

Rated 5 out of 5 stars

In a month of treatment I already see a big progress using Lunavia on my toe nails affected by fungus. I confess I was skeptical about this medication after so many treatments with unfruitful results... See more

Company replied

Rated 5 out of 5 stars

Francine is an amazing consultant!! She was very knowledgeable and thorough in explaining everything I needed to do when I receive my order. With her guidance and expertise I am sure that I will get t... See more

Company replied


Company details

Written by the company

At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,004)

1,002 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy to use

Easy to use. Waiting for visual results!

July 17, 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Richard,

Thank you so much for the 4-star rating on Trustpilot!

We know how tedious some routines can be, so we are glad to hear that the pen is easy for you to use. We also completely validate that waiting for visual changes requires a lot of patience, as toenails grow quite slowly. Rest assured, your consistency right now is laying the groundwork beneath the surface, and we are incredibly confident that your daily commitment will soon show through in clear, healthy new growth.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Product really works

Product really works. Going to continue purchasing

July 17, 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi David,

Thank you so much for the 5-star rating on Trustpilot!

We know how hard it can be to find a product online that actually delivers on its promises, and we completely validate how reassuring it feels when you finally find something that works. Knowing that you are confident enough in your results to continue purchasing really means everything to us! Rest assured, we are fully committed to keeping up that high quality and standard so your journey to clear, healthy nails stays completely smooth and successful.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 4 out of 5 stars

At first I didn't notice the changes

At first I didn't notice the changes. But then it started to happen. I could see clear changes to my toe nails. I'm actually using the toe nail clippers to clip away clear nail pieces and not dried up brown and dead pieces.
I'm very satisfied with my lunavia pens!

July 17, 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Ruby,

Thank you so much for the 4-star rating on Trustpilot!

We know how discouraging it can be at the beginning when you're diligently applying a product and don't see immediate changes, and we completely validate how exciting and satisfying it feels to finally turn that corner. Clipping away healthy, clear nail pieces instead of dry, dead discoloration is a massive milestone! Rest assured, this is definitive proof that your consistency is working exactly as it should, and we are incredibly confident that your patience will continue to reward you with beautiful results.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

At first I was skeptical but then things got better

At first I was skeptical and I only used the pen infrequently. But even still, I noticed improvement. Slow, but noticable. So I got excited and began to use the pen more and more frequently. My toe nails have been growing in clearer and clearer. They aren't perfect yet but they are close!

July 17, 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Robert,

Thank you so much for the 5-star rating on Trustpilot!

We know how easy it is to be skeptical about online products, and we completely validate why you might have been hesitant to use the pen consistently at first. Seeing slow but noticeable improvement even with infrequent use is a huge win, and we love that it gave you the excitement to ramp up your routine! Rest assured, those clearer, incoming nails are direct proof that your dedication is working beneath the surface. You are so close to the finish line, and we are incredibly confident that your continued consistency will get your nails looking perfect soon.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Wonderful results

The pen has been a wonderful experience. I had fungus on both big toes. Now it’s almost completely gone. I love the pens and the ease of using

July 16, 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Julie,

Thank you so much for the 5-star rating on Trustpilot!

We know how frustrating and stubborn big toe fungus can be, and we completely validate how incredibly exciting and freeing it feels to finally see it almost completely gone. Watching that transformation happen after dealing with it on both toes is a massive win! Rest assured, we are fully committed to helping you maintain these amazing results, and we are so confident that your continued routine will bring you across the finish line to completely clear, healthy nails.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Grace was great help letting me know…

Grace was great help letting me know the steps on how to use the products of Lunavia antifungal pen and other helpful products to treat the affected area.

July 16, 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Wen,

Thank you so much for the 5-star rating on Trustpilot!

We know that starting a new treatment can feel overwhelming when you aren't sure where to begin, and we completely validate how reassuring it is to have clear, step-by-step guidance. We are absolutely thrilled to hear that Grace was able to break down the process for your Lunavia antifungal pen and recommend the best products for your affected area! Rest assured, we are fully committed to keeping you informed and confident, and we are right here to support you through every single step of your healing journey.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Grace is a great person very much…

Grace is a great person very much appreciated good job on the phone

July 16, 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Sharon,

Thank you so much for the 5-star rating on Trustpilot!

We know that calling customer support can often feel tedious or frustrating, so we completely validate how refreshing and reassuring it is to connect with someone who is genuinely pleasant and helpful on the phone. We are absolutely thrilled to hear that Grace took great care of you and that her hard work was appreciated! Rest assured, we hold our team to the highest standards of human, supportive care, and we are confident that we will always be here to give you that same excellent experience whenever you need us.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 4 out of 5 stars

Knowledgeable

Francine was extremely informative and knowledgeable about the product. I’m excited to start this journey.

July 16, 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Delson,

Thank you so much for the 4-star rating on Trustpilot!

We know how overwhelming it can be to start a new health routine, and we completely validate how reassuring it is to have expert guidance from the very beginning. We are so glad Francine was able to provide the clear information and knowledge you needed to feel confident! Rest assured, we are fully committed to backing you up with that same high level of support through your entire clear-nail transformation. We are incredibly excited for you to start this journey!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Helped me and answered any of the…

Helped me and answered any of the questions I had very polite very understanding. Aiza was very helpful.

July 16, 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Cliff,

Thank you so much for the 5-star rating on Trustpilot!

We know how overwhelming it can be when navigating health routines, and we completely validate how reassuring it is to speak with someone who genuinely listens and treats your concerns with real kindness. We are absolutely thrilled to hear that Aiza was polite, understanding, and able to clear up all of your questions! Rest assured, providing that exact level of human, helpful support is what we strive for every single day, and we are confident you are in great hands moving forward.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 4 out of 5 stars

It is kind of hard to give a review when you haven't used.The product customer service is fine.I don't have an issue with that.In fact, I thought it was very good.Thank you

Customer service was wonderful on my questions were asked.I received information that I wasn't aware of thank you

July 7, 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Kenny,

Thank you so much for the 4-star rating on Trustpilot!

We completely understand that it feels a bit tricky to review a product you haven't had the chance to fully use yet, and we truly appreciate your honest perspective. It is so wonderful to hear that our customer service team was able to answer all your questions and provide you with valuable information you didn't know before! Rest assured, we are fully committed to supporting you not just with our formulas, but with clear, helpful guidance every single step of the way. We are confident you're off to a fantastic start!

Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

This product is working

This product is working. It takes time, but I'm seeing steady improvement.

July 16, 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi there,

Thank you so much for the 5-star rating on Trustpilot!

We know how tough it can be to stay patient when you're waiting for changes to show, and we completely validate how reassuring it is to finally see that steady improvement. Rest assured, toenail recovery is definitely a marathon, not a sprint, and your consistent daily effort is exactly what makes the magic happen. We are incredibly confident that your dedication will continue to pay off with even healthier, clearer results over time!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Product satisfaction

product seems to be working as advertised.

July 16, 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi William,

Thank you so much for the 5-star rating on Trustpilot!

We know how hard it is to find products online that actually live up to their promises, and we completely validate how reassuring it is when a product simply works exactly as advertised. Rest assured, we hold our formulas to the highest standards, and we are incredibly confident that your consistency will keep steering you toward great results.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

After 12 years my toenails are almost…

After 12 years my toenails are almost completely clear!

January 15, 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi there,

Thank you so much for the 5-star rating on Trustpilot!

We know how exhausting and discouraging it is to battle stubborn toenail fungus for over a decade, and we completely validate how life-changing it feels to finally see your nails almost completely clear after 12 long years. Rest assured, reaching this milestone is a huge victory and proof that your consistency is paying off. We are incredibly confident that as you finish up this journey, you are going to get the fully restored, healthy nails you deserve!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

GREAT TO TALK TO RAY,

GREAT TO TALK TO RAY,

IT WAS MY PLESURE TO SPEAK WITH HER AND UNDERSTAND MT PROBLEM

THANKS EAY

July 16, 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Ramona,

Thank you so much for the 5-star rating on Trustpilot and for sharing your wonderful experience with Ray!

We know how frustrating it can be when you are dealing with a stressful problem, and we completely validate how reassuring it is to find someone who truly listens, cares, and actually takes the time to understand exactly what you are going through. Rest assured, you are never alone on this journey. We are incredibly proud to have Ray on our team, and we are completely confident that with her guidance and our support, you are in the best hands possible to get everything sorted out!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Simple to use and has made a huge…

Simple to use and has made a huge difference in correcting nail issues.

July 31, 2025
Unprompted review
Lunavia logo

Reply from Lunavia

Hi there,

Thank you so much for the 5-star rating on Trustpilot!

We know how exhausting it can be to deal with complicated, messy treatments, and we completely validate how reassuring it is to finally find a solution that is both simple and highly effective. Rest assured, seeing a huge difference in your nail issues is a fantastic sign that the formula is working exactly as it should. Your commitment to keeping things consistent is paying off, and we are incredibly confident that you will keep seeing wonderful progress!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Yes i need more

June 17, 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Vic,

Thank you so much for the 5-star rating on Trustpilot!

We completely validate how exciting it is to find a routine that you truly want to stick with, and we know that consistency is the absolute secret to getting the best possible results for your nails. Rest assured, we are fully committed to keeping you stocked up so your progress doesn't skip a single beat. We've got your back every step of the way!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Aiza was So Professioal and…

Aiza was So Professioal and Informative. She evaluated my condion and recommended a plan to correct 50 years of negelect and denial. Thank You Aiza for all your Help, Direction, and Concern. A. Salazar

July 14, 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Abel,

Thank you so much for the 5-star rating on Trustpilot and for sharing your wonderful experience with Aiza!

We know how incredibly difficult it can be to take that first step after years of neglecting or putting off your nail health, and we completely validate how much courage it takes to face it. Rest assured, it is never too late to start fresh. We are so proud of you for taking action, and we are absolutely confident that with Aiza’s personalized plan and your commitment, you are on the right path to restoring your nails. I will be sure to pass your heartfelt thanks along to her!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

It Helps

It seems to be helping with my toenail fungus where other products I tried had no affect.

July 15, 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Wendy,

Thank you so much for the 5-star rating on Trustpilot!

We know how incredibly frustrating and draining it is to spend time and money on products that promise the world but have absolutely no effect on stubborn toenail fungus. We completely validate how encouraging it feels to finally see a real difference! Rest assured, noticing these early improvements means the formula is doing exactly what it's designed to do. With your continued consistency, we are highly confident you will keep seeing great progress toward completely healthy nails.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

I spoke to Enna and she was very…

I spoke to Enna and she was very helpful, patient and informative. I look forward to my journey with the product.

July 15, 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Yvette,

Thank you so much for the 5-star rating on Trustpilot and for sharing your experience with Enna!

We know how daunting it can feel to start a new treatment routine, and we completely validate how reassuring it is to have someone guide you with genuine patience and clear information right from the beginning. Rest assured, you are in great hands, and we are absolutely confident that your commitment to this journey will bring you the healthy results you are looking for! I will be sure to share your kind words with Enna—she will be absolutely thrilled to hear them.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

It seems to be helping.

July 15, 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi JoEllyn,

Thank you so much for the 5-star rating on Trustpilot!

We know how much of a relief it is to finally start seeing positive changes when treating your feet, and we completely validate how exciting those early signs of progress are. Rest assured, seeing that the formula is helping is a fantastic sign that you are on the right track. Consistency is everything, and we are incredibly confident that sticking to your daily routine will bring you even closer to that permanent, healthy solution you deserve!

Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look