The customer service representative was very knowledgeable, Her name is Mori. She patiently explained all the different products to me,step by step.She will also follow up once a month. If l have any... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I must say over the years I’ve bought more fungus meds than you can imagine. Since starting the Univia fungal pens, the fungus in my husband’s toes has made a significant improvement. We’re on pen #2... See more
Company replied
In a month of treatment I already see a big progress using Lunavia on my toe nails affected by fungus. I confess I was skeptical about this medication after so many treatments with unfruitful results... See more
Company replied
Francine is an amazing consultant!! She was very knowledgeable and thorough in explaining everything I needed to do when I receive my order. With her guidance and expertise I am sure that I will get t... See more
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Company details
Written by the company
At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.
Contact info
1111B S Governors Ave # 80212, 19904, Dover, United States
- 1-302-335-7108
- support@mylunavia.com
- mylunavia.com
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Had my consultation with Ella today and…
Had my consultation with Ella today and she was very thorough and professional. Ella was very insightful and helpful as well to assist me in addressing my fungal infection! Would recommend her as your consultant!
July 18, 2026
Unprompted review
Reply from Lunavia
Hi Nicole,
Thank you so much for the 5-star review! Dealing with a fungal infection can be incredibly frustrating and stressful, so we are so glad Ella was able to provide the thorough, insightful guidance you needed today. We know how important it is to feel truly heard and supported when tackling these issues, and we are completely confident that her professional expertise will get you the clear results you're looking for.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Charm answered all my questions with…
Charm answered all my questions with enthusiasm and patience. She was very encouraging and has me ready to get started.
July 18, 2026
Unprompted review
Reply from Lunavia
Hi Melissa,
Thank you so much for the 5-star review! Starting a new treatment journey can sometimes feel a bit daunting, so we are absolutely thrilled that Charm’s patience and enthusiasm gave you the confidence boost you needed. We love her positive energy, and we are completely assured that with her encouragement and your commitment, you're going to do amazing!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Ella
Ella was great, she helped me understand and regain faith for my journey. I’m happy to have her as my specialist, she’s very sweet and supportive. Exactly what I need <3
July 18, 2026
Unprompted review
Reply from Lunavia
Hi Jimena,
Thank you so much for this beautiful 5-star review! We completely understand that these wellness journeys can feel overwhelming or discouraging at times, so it means the world to us that Ella could help you regain your faith. She really is incredibly sweet, and we are so glad you have her supportive guidance in your corner. We're completely confident that with her help and your continued consistency, you're going to achieve amazing results! We’ll be sure to pass your kind words along to her—it will truly make her day.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
The anti-fungal pen WORKS
The anti-fungal pen WORKS! For the last 10 years or more I’ve been so self conscious of my toes.
My only gripe was the process in order to first order the pen. Not that it’s confusing. It just feels scammy in a sense. It was the “are you SURE you don’t want this ONE TIME DEAL”? You click no and another prompt would come up “IF YOU DONT TAKE THIS DEAL NOW YOULL BE MISSING OUT ON this. this and this. Although overall, my experience has been absolutely flawless and the pen does exactly as advertised. My nasty yellow smelly feet have made me comfortable enough to go to a swimming pool, take the wife for pedicures (with me getting them too!) and I am ALMOST to the point where I will be comfortable and happy to wear flip flops and opened toe shoes in public. I ordered 6 pens, and 3 sprays for my shoes. I use them as suggested and it’s helped me become totally comfortable with my feet again.
June 16, 2026
Unprompted review
Reply from Lunavia
Hi Phillip,
Thank you so much for this incredible, honest 5-star review! Hearing that you've regained the confidence to enjoy pedicures with your wife and head to the pool after 10 long years genuinely makes our day. We are so proud to be part of your journey toward those flip-flops!
We also hear you loud and clear regarding the checkout process. We completely validate how frustrating and "scammy" those repetitive prompts feel when you just want to complete your order. Please accept our apologies for that annoyance; we're passing this candid feedback directly to our team so we can make the buying experience as flawless as the product itself. You're doing everything right with your routine, and we're entirely confident your continued consistency will get you to 100%.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Company cares
This company genuinely wants you to be successful in the treatment. They follow up when they say they will. Mori sent me detailed instructions which I can print out and help me so much! she was able to clear up a couple of questions I had.
July 14, 2026
Unprompted review
Reply from Lunavia
Hi Gail,
Wow, thank you so much for this beautiful 5-star review! We truly care about your success, so hearing that you feel supported means everything to us. We understand that navigating treatments can bring up a lot of questions, and we're so glad Mori could provide those clear, printable instructions to give you peace of mind. You've got this, and with daily consistency, we're incredibly confident you're going to see amazing results!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Quick shipping and product working so…
Quick shipping and product working so far
July 17, 2026
Unprompted review
Reply from Lunavia
Hi Richard,
Thank you so much for the 5-star review! We know how important it is to get your orders quickly, so we're thrilled to hear it arrived fast and is already working well for you. Staying consistent early on is the best way to get those maximum results, and we're totally confident you're on the right track.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Reply from Lunavia
Hi Ricky,
Thank you so much for the 5-star review! Short and sweet—we love to hear that you're enjoying the product. It always means a lot to us when our community shares their positive experiences, and we're so confident it will keep delivering great results for you.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Great so far
July 17, 2026
Unprompted review
Reply from Lunavia
Hi Peter,
Thank you so much for the 5-star review! We are thrilled to hear that everything is going great so far. Starting a new wellness routine takes a little time, but we’re incredibly confident that your consistency will continue to pay off.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Aiza was great.
Aiza called as scheduled and on time. She was very nice. We discussed the treatment and its importance to stay on schedule. She convinced me to get the additional products needed to aid in completing the treatment of my toes. She stopped my regular recurring 6-pen order. Thanks again!
July 17, 2026
Unprompted review
Reply from Lunavia
Hi William,
Thank you so much for the 5-star review! I’m thrilled to hear that Aiza reached out right on time and provided the support you needed.
Staying on schedule is absolutely key to getting the best results for your toes, so it's fantastic that you two map out a solid plan and got you set up with the right supporting products.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Aiza was nice to talk to.
Aiza was easy to talk to about my middle toe on the left foot. This was a follow up after buying the pens and spray. Now I got the foot cream and supplements.
July 16, 2026
Unprompted review
Reply from Lunavia
Hi Ava,
Thank you so much for the wonderful 5-star review! I will be sure to pass your kind words along to Aiza—she truly loves helping our customers.
We are so excited for you to add the foot cream and supplements to your routine alongside the pens and spray. Taking care of a stubborn toe issue requires a complete approach, and you are doing exactly what it takes to get the best results!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Reply from Lunavia
Hi James,
Thank you so much for the 5-star rating on Trustpilot!
We know how hard it can be to find a treatment that actually delivers on its promises, and we completely validate how satisfying it is when you finally find a product that just straight up works. Short, sweet, and effective is exactly what we aim for! Rest assured, we are fully committed to maintaining this high level of quality, and we are incredibly confident that keeping up with your pen routine will continue to deliver the great results you deserve.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Aiza was helpful and informative in how…
Aiza was helpful and informative in how to best proceed with the treatments to get the best results possible.
July 17, 2026
Unprompted review
Reply from Lunavia
Hi Michaelle,
Thank you so much for the 5-star rating on Trustpilot!
We know that navigating a new treatment routine can come with a lot of questions, and we completely validate how reassuring it feels to have clear, expert guidance on the best way forward. We are absolutely thrilled to hear that Aiza was helpful and informative in setting you up for the best results possible! Rest assured, we are fully committed to keeping your journey clear and transparent, and we are incredibly confident that following these steps will pave the way for a highly successful transformation.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Absolute worst service
Initial shipping issues, but Nicky G resolved everything perfectly!
I initially had a very frustrating experience with major delivery delays for my June 13th orders and a lack of response from support. However, Nicky G took over my case and completely turned the situation around.
Nicky was incredibly helpful, understood my frustration regarding the lost progress with my treatment, and immediately processed a full refund for me.
I am very grateful for Nicky G’s excellent, fast, and professional support in resolving this matter. Thank you, Nicky!
July 16, 2026
Unprompted review
Reply from Lunavia
Hi Jose,
Thank you for reaching out, and please accept our sincerest apologies. We know how incredibly frustrating it is to deal with shipping delays and poor communication, and we completely validate your anger over losing the progress you worked so hard to achieve due to this gap in your treatment. That is absolutely not the standard of service we aim to provide.
Rest assured, we want to make this right immediately. We have gone ahead and processed a full refund for your orders.
We will be contacting you directly via email shortly to ensure everything is resolved to your satisfaction and to provide your refund confirmation details.
If you need any additional assistance in the meantime, please don’t hesitate to reach out to us at wecare@mylunavia.com .
Best regards,
Nicky
Lunavia Customer Care Team
It's been a handful of month I see…
It's been a handful of month I see progress for the first time.
April 1, 2026
Unprompted review
Reply from Lunavia
Hi Michelle,
Thank you so much for the 4-star rating on Trustpilot!
We know that dedicating a handful of months to a routine without immediate feedback can test your patience, and we completely validate how incredibly rewarding and relieving it is to finally see that clear progress for the first time. Toenails grow incredibly slowly, so hitting this milestone is huge! Rest assured, seeing this visible shift is definitive proof that your hard work is paying off beneath the surface, and we are confident that your continued consistency will bring even more beautiful results.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
So far so good
July 17, 2026
Unprompted review
Reply from Lunavia
Hi Roland,
Thank you so much for the 5-star rating on Trustpilot!
We know how hard it can be to find a product that fits effortlessly into your routine, and we completely validate that the early stages of a new regimen require a bit of patience as you wait for full results. Hearing that it’s "so far so good" is fantastic news! Rest assured, your daily consistency right now is laying the perfect foundation beneath the surface, and we are incredibly confident that your commitment will pave the way for great, visible progress soon.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Reply from Lunavia
Hi Richard,
Thank you so much for the 4-star rating on Trustpilot!
We know how tedious some routines can be, so we are glad to hear that the pen is easy for you to use. We also completely validate that waiting for visual changes requires a lot of patience, as toenails grow quite slowly. Rest assured, your consistency right now is laying the groundwork beneath the surface, and we are incredibly confident that your daily commitment will soon show through in clear, healthy new growth.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Product really works
Product really works. Going to continue purchasing
July 17, 2026
Unprompted review
Reply from Lunavia
Hi David,
Thank you so much for the 5-star rating on Trustpilot!
We know how hard it can be to find a product online that actually delivers on its promises, and we completely validate how reassuring it feels when you finally find something that works. Knowing that you are confident enough in your results to continue purchasing really means everything to us! Rest assured, we are fully committed to keeping up that high quality and standard so your journey to clear, healthy nails stays completely smooth and successful.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
At first I didn't notice the changes
At first I didn't notice the changes. But then it started to happen. I could see clear changes to my toe nails. I'm actually using the toe nail clippers to clip away clear nail pieces and not dried up brown and dead pieces.
I'm very satisfied with my lunavia pens!
July 17, 2026
Unprompted review
Reply from Lunavia
Hi Ruby,
Thank you so much for the 4-star rating on Trustpilot!
We know how discouraging it can be at the beginning when you're diligently applying a product and don't see immediate changes, and we completely validate how exciting and satisfying it feels to finally turn that corner. Clipping away healthy, clear nail pieces instead of dry, dead discoloration is a massive milestone! Rest assured, this is definitive proof that your consistency is working exactly as it should, and we are incredibly confident that your patience will continue to reward you with beautiful results.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
At first I was skeptical but then things got better
At first I was skeptical and I only used the pen infrequently. But even still, I noticed improvement. Slow, but noticable. So I got excited and began to use the pen more and more frequently. My toe nails have been growing in clearer and clearer. They aren't perfect yet but they are close!
July 17, 2026
Unprompted review
Reply from Lunavia
Hi Robert,
Thank you so much for the 5-star rating on Trustpilot!
We know how easy it is to be skeptical about online products, and we completely validate why you might have been hesitant to use the pen consistently at first. Seeing slow but noticeable improvement even with infrequent use is a huge win, and we love that it gave you the excitement to ramp up your routine! Rest assured, those clearer, incoming nails are direct proof that your dedication is working beneath the surface. You are so close to the finish line, and we are incredibly confident that your continued consistency will get your nails looking perfect soon.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Wonderful results
The pen has been a wonderful experience. I had fungus on both big toes. Now it’s almost completely gone. I love the pens and the ease of using
July 16, 2026
Unprompted review
Reply from Lunavia
Hi Julie,
Thank you so much for the 5-star rating on Trustpilot!
We know how frustrating and stubborn big toe fungus can be, and we completely validate how incredibly exciting and freeing it feels to finally see it almost completely gone. Watching that transformation happen after dealing with it on both toes is a massive win! Rest assured, we are fully committed to helping you maintain these amazing results, and we are so confident that your continued routine will bring you across the finish line to completely clear, healthy nails.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
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