Good price and quick delivery. Supplied with the wrong oil filter but not the fault of My Motor World - bizarrely Bosh make two different oil filters with the same part number! My Motor World were v... See more
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Review summary
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Reviews shaping this summary
We ordered a car battery from you in January , it was the wrong fitting for my car , last week phoned on the off chance that you might swop for another one , lady I spoke to was a lovely lady Remi... See more
I've used my motor world 3-4 times and I've had no problems. If you order for next day delivery you get next day delivery. I like that if you're a member you can earn points and if you save enough you... See more
I didn’t know the reference number of the colour of my car and I went onto My Motor World website and they gave me the number. The other websites wouldn’t give me the number but took me to the colour... See more
Company details
Written by the company
My Motor World offers an unbeatable range of car parts, car care and motoring accessories. Motor World, famous for its friendly staff and expertise has been a fixture on the British High Street for over 25 years, supplying drivers with a top-quality range of motoring supplies and car parts. Now online, My Motor World offers a wide range of leading brand parts, engine oils and car care products with a free-to-join membership scheme offering extra discounts and perks.
Contact info
United Kingdom
- mymotorworld.com
4.0
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
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My Motor World is excellent
I didn’t know the reference number of the colour of my car and I went onto My Motor World website and they gave me the number. The other websites wouldn’t give me the number but took me to the colour for my car. I opted to go with My Motor World as cheaper, quick to respond, deliver and excellent customer service.
June 15, 2026
Unprompted review
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Really good service
Really good service, ordered online some paint, for collection from one of their local stores, within 5 minutes got. call saying that my item was ready to collect. On collection the member of staff very good too.
June 19, 2026
Unprompted review
I paid extra for next day delivery but…
I paid extra for next day delivery but didn't arrive to following day then I missed delivery as it came before time slot I was told by DHL. Then they gave me the wrong name of shop.
June 12, 2026
Unprompted review
Reply from My Motor World
I’m really sorry to hear about the issues you experienced with your delivery.
We completely understand how frustrating it is when you pay for next-day delivery and it doesn’t arrive on time, especially when there’s then confusion over the delivery time slot and even the shop details provided by the courier.
This isn’t the service we aim to provide, and we’ll be looking into this with the courier to understand exactly what went wrong and prevent it happening again.
Thanks for bringing it to our attention, and apologies again for the inconvenience caused.
My order was delivered quickly and…
My order was delivered quickly and packaged very well and secure.
Will definitely use My Motor World again.
Thank you
June 12, 2026
Unprompted review
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Zero Stars
Ordered paint tools for stone chips for 2 cars, ordered on 13th May, delivery to be by 19th. No tracker, no communication, no delivery. Contacted customer service, new order dispatched for urgent delivery by 26th, again no tracker, no communication, no delivery. Contacted again, to be told the items got damaged in transit by courier, no replacement available and refund issued. What sort of business are you running ? A cr@p one is the answer. Would strongly discourage using these jokers, steer clear, zero stars would be the rating, but it wont go that low.
**Order no. 100266221**
June 2, 2026
Unprompted review
Reply from My Motor World
Thanks for your feedback, and I’m really sorry for the experience you’ve had with this order.
Your original order was placed with an estimated delivery of 19th May, and I completely understand your frustration that this was not met and that there was no tracking information provided at the time. When you contacted us, a replacement was arranged on an urgent service, however we were later advised by the courier that the shipment had been damaged in transit and could not be delivered.
Unfortunately, after checking stock again, we were unable to dispatch a further replacement and the order was therefore cancelled with a full refund issued.
I appreciate this does not change the inconvenience caused, particularly given the lack of communication and repeated delays, and I’m sorry that your experience fell short of the service you expected from us.
fast delivery good prices,had a slight…
fast delivery good prices,had a slight problem with a damaged item (by courier),sorted immediately.would recommend.
May 16, 2026
Unprompted review
Top quality service
Top quality service. Reasonable prices and quick delivery. My 2nd time year full car service sorted
Thanks Motorworld team
June 12, 2026
Unprompted review
Great Service would recommend to anyone looking for parts
My bicycle parts arrived on time would recommend to anyone who needs to get bicycle or car parts from them.
Now that I have what I have I'll be in no time in the Outdoor World Bike & Leisure and Kroozin' Audio & Styling!
June 5, 2026
Unprompted review
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Excellent wheel cleaner
Top class product that works and comes at a good price
June 3, 2026
Unprompted review
Customer focused
Out all items one was not available when picked so they upgraded my item to a more expensive one without further charge!
Thats customer service for you
June 4, 2026
Unprompted review
Purchased a litre of oil that doesn't…
Purchased a litre of oil that doesn't work in my car as its not Dexos2 yet your site says this is the right oil, if I had used it it would have potential caused issues with the dpf
June 3, 2026
Unprompted review
Reply from My Motor World
Thanks for your feedback, and I’m really sorry for the confusion and frustration this has caused.
I appreciate how important it is to use the correct oil specification, especially with DPF-equipped engines where the wrong spec can potentially cause issues. Our listings are matched using vehicle data and manufacturer cross-references, but unfortunately some vehicles can have multiple oil requirements depending on engine code, service history, or market variation.
From what you’ve said, it sounds like your vehicle requires a Dexos2-approved oil, and in that case the product supplied wouldn’t be suitable for your application.
If you haven’t used the oil, we can absolutely help get this sorted for you with a return
Good price and quick delivery
Good price and quick delivery. Supplied with the wrong oil filter but not the fault of My Motor World - bizarrely Bosh make two different oil filters with the same part number! My Motor World were very good at sorting the problem quickly and efficiently.
June 1, 2026
Unprompted review
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Great price and availability of clear…
Great price and availability of clear acrylic spray. Excellent customer services when I had a query on car mats.
June 3, 2026
Unprompted review
Always receive the correct part at a…
Always receive the correct part at a good price and despatched quickly
only let down is your delivery service do not always deliver on time
June 3, 2026
Unprompted review
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Quick and efficient communication
Quick and efficient communication
Great customer service
June 1, 2026
Unprompted review
next day delivery
I ordered a part next day delivery and was not despached the same even tho it was ordered before the cut off time
May 28, 2026
Unprompted review
Reply from My Motor World
Sorry for the inconvenience caused.
If your order was placed before the next-day cut-off time, it should normally be dispatched the same working day. On this occasion, it looks like there may have been a processing or courier delay which meant it wasn’t sent out as expected.
We understand how frustrating that is, especially when you’ve paid for a next-day service. We’re currently reviewing what happened so we can prevent it happening again.
Great service and even upgraded my…
Great service and even upgraded my battery at no extra charge would highly recommend
June 2, 2026
Unprompted review
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