My Natural Health Reviews 

do not buy this company. they sent old stock,nearly expired day

I bought a vitamin on this website, the product arrived quickly and was well packaged.
I asked the buyer a few questions and was quickly answered.
I highly recommend it!

Said product was in stock when I purchased weeks ago now say it isn’t. Won’t ship the two items in stock and won’t refund the out of stock item. Wouldn’t even say how long it would be for the out if stock item. Do not use this company

BE CAREFUL, THE COMPANY DOES NOT COMPLY WITH WHAT YOU PAID. I HAVE BEEN WAITING FOR MORE THAN TWO MONTHS THE SUPPLEMENTS THAT I BOUGHT AND I HAVE ALREADY PAID FOR.
ARTURO
Order Number AU180769

I'm only giving a 1 because I had to write. The customer service and attitude i received from Ashleigh was rude and blunt. No return email no answering can I have the managers email or details. They had something in my order on backorder when I emailed about it, I got attitude. I was not given any update on the order status and both items were in stock when I ordered. I heard nothing about either items. When I sent an email 5days later I was met with attitude. I've worked in customer services before but I did nothing to deserve that. THEIR POLICY SAYS 1 TO 4 DAYS..NO NOTIFICATION, ZERO, NOT EVEN SENDING OUT ONE OF THE ITEMS BUT WAITING THE OTHER, I HAD ZERO KNOWLEDGE, THEN THAT ATTITUDE, NO NEVER AGAIN, SHE WONT EVEN GIVE ME THE MANAGERS EMAIL OR NUMBER. SO MUCH MORE PLEASANT COMPANIES TO DEAL WITH L, THAT WILL AT LEAST INFORM YOU OF WHAT, HOW, WHEN.

Placed and paid for 4 items on 01 February 2023,
10 February 2023 received email saying 2 items were available 2 are on order from suppliers, the 2 items available were not available to me.

The 4 items were then re-sourced by myself.

Placed and paid for 2 items - The Herb Farm products; with The Herb Farm on 15 February 2023 they were delivered 17 February 2023.
Placed and paid for 2 items - DrOrganic products -
with Hardy’s Health Store on 19 February 2023, they are en route from Whangarei today.

Have suggested to My Natural Health that a refund of the $77.60 paid, would be a polite reply.

Bought a water filter from them that broke on the first day of use, I told them about it and they said they will ask for manufacturer, that was months ago, I've been emailing back to hear if I can get some kind of proof that they did anything and they just ignore my emails.
Have asked them if I can send back the unused refills I had bought for a refund (as I won't be able to use them with this broken product) but that too they are ignoring.

I found a hair in the product when I opened it, which considering it is meant to be a sterile medical package, was somewhat disturbing. Contacted Natural Health about it. They didn't apologise, or offer a refund, or a replacement, or anything. Just fobbed me off with a single line, 'thanks for your feedback'. Pretty poor customer service. I'll think twice about buying from them again.

Good experience.
I ordered tea on Sunday and i recieved on Tuesday even with gift such as a vitamins and nice message written by hand! :).
I can just recommend this store.

I bought from their site Manuka Honey and the shipment arrived in good condition but the date of some products is close to its end, some of them remained 8 months

The prices are good and the location is reliable.