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myotcstore.com Reviews 1,116

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TrustScore 3.5 out of 5

3.6

Wellness Center
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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the fast delivery and the competitive pricing of products, often finding items at better rates than elsewhere. Many appreciate the ease of the ordering process and the helpful updates provided regarding shipment tracking. Reviewers are often satisfied with receiving their orders quickly and in good condition, with some noting that products arrived well-packed. However, some people were dissatisfied with issues related to product quality, such as unsealed items or incorrect products being sent. There are also concerns about delivery problems, including damaged boxes, missing items, and unexpected shipping delays. Additionally, some customers found the delivery fees to be excessive, especially when compared to the product's value or the conditions for free shipping.

What people talk about most

Product

Clients share ambiguous opinions on product, with many expressing satisfaction, praising the availability of... See more

Order

Consumers find order experiences to be ambiguous, with many praising the easy ordering process, quick... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery... See more

Price

Reviewers mention positive feedback about price, with many customers consistently finding great and... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers receiving products exactly as hoped for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The only reason I took a STAR ⭐️ away is due to your exorbitant delivery fees. While I understand that shipping items isn’t free, I thought that $14+ for the shipment of 6, 13 ounce bottle... See more

Rated 4 out of 5 stars

I'm taking off 1 star because idk why but somehow the facial scrubs i bought didn't have seal on the tube. They should have been sealed for safety and hygeine purposes.

Rated 4 out of 5 stars

It did not take too long to get to me this time. But my only complaint is, that the side of the Box my items came in was had a Big Tear on the outside of it. It was kind of open that you could see ins... See more

Rated 3 out of 5 stars

I'm not saying this was any fault of your company, however within a day after purchasing I got an email from FedEx stating they had lost my order. Then a day later I got an email I believe it was from... See more

Company details

  1. Wellness Center
  2. Pharmacy

Information provided by various external sources

Buy OTC Medicines, OTC Vitamins, Feminine household and baby needs, Bath and Beauty at rewards point prices.

Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Substituted cheaper product w/o authorization and refused to refund

On 1/2/2025 I ordered 2 bottles of Alba "Maximum" lotion at the price of $12.36 ea. Instead I was sent the "original" lotion, a completely different product which has a lower price, $8.31 each. Plus, of course, I paid for shipping. When I contacted the company about the substitution they refused to even recognize that they are two different products, with 2 different product pages on their website, at 2 different prices, and said that "All pictures shown are for illustration purposes only. Actual product may vary due to product enhancement." I am not complaining about the picture. I am complaining that instead of being told that the product I ordered was unavailable, they sent me a cheaper, different product without asking me first if I wanted it, then refused to refund me even the difference between the two products. This store is dishonest and shady. I would not trust them or order from them.

January 2, 2025
Unprompted review

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