myotcstore.com Reviews 1,118

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the fast delivery and the competitive pricing of products, often finding items at better rates than elsewhere. Many appreciate the ease of the ordering process and the helpful updates provided regarding shipment tracking. Reviewers are often satisfied with receiving their orders quickly and in good condition, with some noting that products arrived well-packed. However, some people were dissatisfied with issues related to product quality, such as unsealed items or incorrect products being sent. There are also concerns about delivery problems, including damaged boxes, missing items, and unexpected shipping delays. Additionally, some customers found the delivery fees to be excessive, especially when compared to the product's value or the conditions for free shipping.

What people talk about most

Product

Clients share ambiguous opinions on product, with many expressing satisfaction, praising the availability of... See more

Order

Consumers find order experiences to be ambiguous, with many praising the easy ordering process, quick... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery... See more

Price

Reviewers mention positive feedback about price, with many customers consistently finding great and... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers receiving products exactly as hoped for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The only reason I took a STAR ⭐️ away is due to your exorbitant delivery fees. While I understand that shipping items isn’t free, I thought that $14+ for the shipment of 6, 13 ounce bottle... See more

Rated 4 out of 5 stars

I'm taking off 1 star because idk why but somehow the facial scrubs i bought didn't have seal on the tube. They should have been sealed for safety and hygeine purposes.

Rated 4 out of 5 stars

It did not take too long to get to me this time. But my only complaint is, that the side of the Box my items came in was had a Big Tear on the outside of it. It was kind of open that you could see ins... See more

Rated 3 out of 5 stars

I'm not saying this was any fault of your company, however within a day after purchasing I got an email from FedEx stating they had lost my order. Then a day later I got an email I believe it was from... See more


Company details

  1. Wellness Center
  2. Pharmacy

Information provided by various external sources

Buy OTC Medicines, OTC Vitamins, Feminine household and baby needs, Bath and Beauty at rewards point prices.


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Selling expired products

I ordered a year supply of fiber and all 12 bottles expire in 6 months. I think it is a terrible practice to sell items that are about ready to expire. I should get credit for the 6 bottles that will expired or your company should pay for me to ship them back.

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

This company is so reputable

This company is so reputable. I placed my first order and asked to cancel it because my friend had ordered them also and they did that with ease. No problems at all. When my friend let me know she received the wrong products I immediately re contacted this company and they put a new order in for me automatically I didn't even have to reorder and I received the package early!
It was exactly what I wanted.

January 3, 2025
Unprompted review
Rated 2 out of 5 stars

Perturbed, IRRESPONSIBLE, Sick JOKE company!

Perturbed with myotcstore.com They STILL continue to advertise the product i ordered, yet never shipped mine or ever attempted to. I ordered last week of November 2024. Waited patiently & still had not received it by January 4, 2025. Never received any updates, or any communication. Emailed them to INQUIRE when I may expect to receive my order or when it would be shipped. Email received with no explanation, only notification a refund was sent. (Most likely only because I used PayPal as the method of payment). Unable to obtain discounts from other companies offered during Black Friday/Cyber Monday or any of the holiday offers for the same product now because I trusted my order would be shipped & was simply taking longer. LOST that, plus the so-called points earned, the FAKE $5.00 off your next order (that obviously would never use) since unable to trust them, they are unable to send an order out in a reasonable time-frame, respond, or offer any type of customer service. myotcstore customer service is a SICK, DIRTY JOKE! Lousy at best. An Unresponsive & IRRESPONSIBLE company. Unable to recommend ordering with myotcstore.com.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great

I paid less for my product and it came fairly quick.

January 4, 2025
Unprompted review
Rated 3 out of 5 stars

I’m very disappointed,this is the…

I’m very disappointed,this is the second time I ordered and it was wrong again I’m been trying to calling the number on the package slip and each time I call that number the recording tell me try later very frustrating

December 18, 2024
Unprompted review
Rated 4 out of 5 stars

Good products

So far I have been able to find what I'm looking for.
Delivery has been timely and all products were good. The only thing I would suggest is lowering or eliminating the shipping charge. It makes a difference in the pricing per item when added in.

December 22, 2024
Unprompted review

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