myown2hands.co Reviews 

125
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the wonderful video tutorials, which offer clear and detailed step-by-step guidance that truly makes learning a brand new craft very simple. Customers frequently mention that the kits are packed with high quality materials and provide a thoroughly relaxing, highly enjoyable creative hobby. However, a few reviewers were not happy with delivery services, noting delayed parcels, missing items, or incorrect shipping addresses experienced during transit. Some people also felt that certain complex weaving projects were quite difficult to complete successfully as a beginner without prior experience.

What people talk about most

Product

People report positive experiences with product, highlighting thorough packs, surplus willow for extra... See more

User experience

Clients share positive opinions on user experience, highlighting how easy the instructional videos are to... See more

Instructions

Users describe positive interactions with instructions, highlighting clear and easy-to-follow video tutorials... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent tutorial videos, clear... See more

Delivery service

Customers had ambiguous experiences with delivery service as many reviewers praised the prompt shipping and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The video tutorials are wonderful, calm and clear. Lovely collection of projects to choose from for beginners and up - it was a first for me and I have made some lovely gifts, namely the bird house,... See more

Company replied

Rated 4 out of 5 stars

Updated review: They have redelivered the parcel and came in on a Saturday to resolve it, i am thankful for that. There is a new parcel en route and I will again update when I see the quality of... See more

Company replied

Rated 4 out of 5 stars

I have made three items so far and what a fun new hobby wicker weaving is! I have already ordered my next piece to try. The videos are great, the lady giving the instructions is very calming :) My onl... See more

Company replied

Rated 5 out of 5 stars

So satisfying to make something useful!! I had an issue accessing the course links but this was easily and quickly sorted out when I made contact for assistance. I've made the shopping basket and... See more

Company replied


Company details


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4.3

Excellent

TrustScore 4.5 out of 5

125 reviews

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No recent history of asking for reviews

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4.3

All reviews

(125)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered a willow basket making course…

Ordered a willow basket making course and kit for my wedding anniversary (9 years is willow apparently 🤷🏻‍♂️) After a couple of days I received an email stating the items were sold out and would I like a refund or to wait which is normal. Unfortunately the wait would have put the delivery a week past my anniversary. Which any married man that’s missed multiple previous anniversaries knows… this ain’t an excuse that they’ll believe!
After letting them know my own 2 hands sent out a spoon whittling course so my wife had something to open on the day and then followed up by sending the willow basket when it was in stock.
Incredible customer service way more than expected and hugely appreciated and really pulled me out of the sh**
Thanks guys
Tim

September 12, 2024
Unprompted review
myown2hands.co logo

Reply from myown2hands.co

HI Tim
Thanks so much for this kind review and I'm so glad we were able to help!! v best wishes
Patrick

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Rated 5 out of 5 stars

Love my Shopping Basket…

I highly recommend the shopping basket course!!! Top quality materials, excellent video instruction and good customer service. I can’t believe I’ve made it! I’m looking into doing other courses and will definitely keep these in mind as we get closer to the Christmas season.

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

I loved my course and kit

I loved my course and kit. I made the oval basket and found it such an amazing experience - so therapeutic and enjoyable. The video course was really instructive and easy to follow and the kit provided everything I needed. Molly is super. I will definitely be making another one. T

August 17, 2024
Unprompted review
Rated 1 out of 5 stars

Item not received

Ordered and paid on 4th August, have received nothing, there is no shipping information and after several emails that have gone unanswered, I doubt I'll be receiving the item + 'free gift's. Very disappointing when you're trying to encourage small businesses, but get no communication or interaction past taking your money.
Would not recommend

August 4, 2024
Unprompted review
Rated 1 out of 5 stars

Placed order on 4th August

Placed order on 4th August, received shipment email same day. It’s now 13th August and the tracking website still saying the same thing. No telephone number to complain so have used the website contact and also emailed and still heard nothing. I’m so disappointed.

August 4, 2024
Unprompted review
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Rated 4 out of 5 stars

Lovely product, good customer service, slightly delayed delivery

I really love heritage crafts and have wanted to try basket weaving for years, so was so pleased to find this company. You gain access to the videos straight away and these are very nicely filmed with great explanations.

However, the materials did take a while to arrive. After 9 days, the willow had not been despatched. But the owner (Patrick) was extremely responsive to my emails and explained that due to the bad whether this spring and summer, the willow drying process was taking their local farm longer than expected. Another package was despatched but never scanned by the courier (I suspect the courier may be an issue). However, on the third attempt, all equipment arrived and I am happy to get started. I was even given free access to any course of my choice to make up for the delayed delivery, which I very much appreciated!

I can't fault the quality of the course and great responsiveness of the owner. It's definitely worth supporting a small business and keeping heritage crafts going!

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Immediate access to the online course but not the materials

Updating my review from 3> 5 stars

So my initial experience wasn't extremely positive, due to their advertisement (considering willow delivery takes time, their initial advertisement was a bit misleading, and I saw a lot of people were commenting the same)

I ended up loving the course and bought 3 courses over the last several months.

Their course is easy to follow and it comes with what you need - you will do better if you have certain things (vodkin etc) but they'll tell you alternatives so you can start with just their kits.

---

Initial review with 3 stars

I bought a willow basket weaving course.
I got access to the online course immediately but the material hasn't come yet although it's been 4 days- they haven't shipped it yet. The website has 2 days shipping claim but I still haven't got notification whatsoever.

I hope they'll send the materials soon

July 29, 2024
Unprompted review
myown2hands.co logo

Reply from myown2hands.co

Hello Kiko, we really appreciate you taking the time to update your review. And we are so pleased you are enjoying our courses! Thank you

Rated 2 out of 5 stars

Non responsive

I ordered the shopping basket kit with free tension tray kit. I'm not sure I have all the items and I have to pay for the tension tray kit?! Have tied emailing the company via various routes for a few days bit have had mo response. The video I do have access to however looks excellent.

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great present idea

Such a cool and original idea. I gave my nephew a spoon whittling kit for his birthday and he was over the moon. The set had everything he needed, customer support has been great and he's loved doing it - a great present! I'm looking forward to trying some myself now.

July 4, 2023
Unprompted review
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Rated 5 out of 5 stars

Perfect group gift idea

What a beaut and special idea - I decided to gift the beginners crochet kit to my mother and sister as well as getting it for myself so I could do it together with them. We've always wanted to try so started small and went for the 0-6 months (- 2 balls ) t make some cardigans for our newborn nephew( grandson) . Aside from anything else it is great to see such quality from the tutorials and video in general. Definitely recommend!

February 4, 2024
Unprompted review
Rated 5 out of 5 stars

Thought it was great

Thought it was great, Chose the shopping basket kit and wasn’t disappointed, the kit is good but what’s special is the lessons from the craftspeople. Thrilled I’ve made a shopping basket, never thought I would be able to.

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

All made good at great speed.

Well, to be open and honest, when my other half opened what should have been a large wicker basket making kit and half the bits were missing I was somewhat peeved, however, they made good their mistake and some more. A 100% complete new kit was sent overnight so I was forgiven!!

December 28, 2023
Unprompted review
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Rated 1 out of 5 stars

Over half missing.

I ordered a a large basket kit for my better half for Christmas, a large black plastic bag arrived (nearly 6 feet long and 1ft 6 inch diameter), it was supposed to contain all the bits to start plus a free starter kit and video. What was inside the packet was just some willow sticks, no leater handles, no soaking bag, no free kit and if you wanted to learn how to do the freek kit, it cost another £75.00. What a let-down. Not happy.

December 25, 2023
Unprompted review
Rated 5 out of 5 stars

I really worried this was a scam…

I really worried this was a scam website when I couldn't find a review on here...but I was so relieved!
The video for the Willow Weaving course arrived by email the day after I placed the order and the willow to make the items arrived just 2 days later (in the week before Xmas too!). I am thrilled and can't wait to start playing and creating with the willow

December 20, 2023
Unprompted review

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