The lady I was talking with was extremely helpful and competent in everything I enquired about. Although it wasn’t a long call she understood what I was asking and gave me reassurance as to my next... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Dom was friendly and professional, he answered all of my questions perfectly and gave me the information I needed. Based on my call with Dom I am moving on to the next stage, happy that I contacted th... See more
Having a great deal of stress and difficulty trying to sort out my pension pot with Aegon. Complete nightmare to actually get anywhere with anyone from that company!! Spoke to Robert Wood at My Pensio... See more
Company replied
Nicholas was very cheerful and happy to answer all my questions and break down what this service can provide
Company replied
Company details
About My Pension Choices
Written by the company
Here at My Pension Choices, our goal is to provide all UK retirees with access to the trusted advice and support they need to make the most informed choices for their retirement.
MyPensionChoices.com is a trading style of Lead Technologies (Europe) Limited who is authorised and regulated by the Financial Conduct Authority for making arrangements with a view to the delivery of regulated financial services. Lead Technologies (Europe) Limited a company incorporated in England and Wales (6574342). VAT No. 940 1155 60.
Regulatory DisclosuresContact info
Unit 5 Airport West, Lancaster Way, Yeadon, LS19 7ZA, Leeds, United Kingdom
- 0800 008 6064
- enquiries@mypensionchoices.com
- mypensionchoices.com
4.8
Excellent
375 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from My Pension Choices
Hi Thomas,
Thank you for your 5-star review. We're pleased to hear we were able to arrange an appointment with an adviser for you quickly and efficiently.
Best wishes,
The My Pension Choices Team
Very friendly an̈d helpful
June 30, 2026
Reply from My Pension Choices
Good afternoon,
Thank you for taking the time to leave a review. We're delighted to hear you found the service friendly and helpful.
All the best,
The My Pension Choices Team
clear concise relevant questions which…
clear concise relevant questions which achieved what i required
June 30, 2026
Reply from My Pension Choices
Good afternoon,
Thank you for your review. We're pleased to hear you found the process clear, concise and that it met your expectations.
Best wishes,
The My Pension Choices Team
Reply from My Pension Choices
Hi David,
Thank you for leaving your feedback. We're glad to hear you found our service helpful and polite.
Many thanks,
The My Pension Choices Team
Very helpful and efficient service
June 23, 2026
Reply from My Pension Choices
Hi Graham,
Thank you for taking the time to leave a review. We're pleased to hear you found our service helpful and efficient.
Best wishes,
The My Pension Choices Team
I have had a positive experience…
I have had a positive experience because the information is clear and simple to understand.
June 19, 2026
Reply from My Pension Choices
Hi Daniel,
Thank you for your 5-star review. We're delighted to hear you found the information clear and easy to understand.
Many thanks,
The My Pension Choices Team
Succinct questions
June 15, 2026
Reply from My Pension Choices
Hi Mark,
Thank you for your review. We're glad to hear you found the process clear and straightforward.
Best wishes,
The My Pension Choices Team
Extremely helpful
I have a rather unique requirement and Rob was very understanding and knowledgeable.
I would highly recommend this company.
June 12, 2026
Reply from My Pension Choices
Hi Catherine,
Thank you for your lovely review. We're pleased to hear you had such a positive experience and really appreciate you recommending our service.
Many thanks,
The My Pension Choices Team
Very nice experience talking to a very…
Very nice experience talking to a very pleasant person
June 12, 2026
Reply from My Pension Choices
Hi Peter,
Thank you for your review. We're delighted to hear you had a positive experience and found the conversation pleasant.
Many thanks,
The My Pension Choices Team
Clear information gathering and giving…
Clear information gathering and giving in setting up the appointment for pension advice
June 4, 2026
Reply from My Pension Choices
Hi Karen,
Thank you for taking the time to leave a review. We're delighted to hear that the information was communicated clearly. Making it easy for customers to arrange a conversation with a regulated financial adviser is exactly what we aim for.
Best wishes,
The My Pension Choices Team
Reply from My Pension Choices
Hi David,
Thank you for your feedback. We're pleased to hear that you felt listened to throughout the conversation. Taking the time to listen and gather the information needed to arrange an adviser appointment is an important part of the service we provide.
Best wishes,
The My Pension Choices Team
Superb experience
Such a helpful, friendly and knowledgable young man. He explained everything so well and was very patient with me.
Highly recommended to everyone.
June 1, 2026
Reply from My Pension Choices
Hi Clair,
Thank you for your kind words and recommendation. We're delighted to hear that our team member was friendly, patient, and made the appointment process easy to understand. Providing a positive experience while helping arrange an appointment with a regulated financial adviser is something we take great pride in.
All the best,
The My Pension Choices Team
Lead machine
Only after using the site did I realise that it is nothing more than a lead generation mechanism for financial advisers
May 29, 2026
Reply from My Pension Choices
Hi Robert,
Thank you for taking the time to leave a review.
We're sorry to hear that our service wasn't quite what you expected. My Pension Choices is designed to connect individuals with FCA-regulated financial advisers who can provide personalised guidance on their pension and retirement options. While we do not provide financial advice directly, our aim is to make it easier for people to access professional support and explore the options available to them.
We appreciate your feedback regarding the clarity of our service and will take this on board as we continue to improve the customer experience.
We hope the appointment we arranged for you with an FCA-regulated financial adviser proves helpful and provides valuable insight into your retirement options.
If you have any questions about our service, please feel free to contact us at enquiries@mypensionchoices.com
Many thanks,
The My Pension Choices Team
Reply from My Pension Choices
Good morning,
Thank you for taking the time to leave a review. We're pleased to hear that you found the conversation clear and helpful. We strive to make the process straightforward and ensure customers have a positive experience when connecting with a regulated financial adviser through our service.
Many thanks,
The My Pension Choices Team
Reply from My Pension Choices
Good morning,
Thank you for your feedback. We're delighted to hear that you found the process easy to understand and that arranging your appointment was straightforward.
Best wishes,
The My Pension Choices Team
Friendly service
Filled out a short online form. Called back the next day. Details taken by a lovely lady called Vickie, very friendly. Appointment booked with a wealth manager to answer my questions
May 27, 2026
Reply from My Pension Choices
Hi Steve,
Thank you for taking the time to leave a review. We're delighted to hear that Vickie provided a friendly and positive experience. It's great to know that we were able to contact you promptly after your enquiry and help arrange your appointment quickly and efficiently.
All the best,
The My Pension Choices Team
Reply from My Pension Choices
Hi Simon,
Thank you for your kind feedback. We’re pleased to hear that you found the service very helpful.
Best wishes,
The My Pension Choices Team
Quick response and clear info.
May 15, 2026
Reply from My Pension Choices
Hi Derek,
Thank you for your review. We’re pleased to hear that you received a quick response and clear information.
Making the process efficient and easy to understand is always our priority.
All the best,
The My Pension Choices Team
Reply from My Pension Choices
Hi Alex,
Thank you for your kind feedback. We’re pleased to hear that you found the service very helpful.
Providing a simple and supportive experience from the first point of contact is exactly what we aim for.
Many thanks,
The My Pension Choices Team
Excellent service & easy questions to…
Excellent service & easy questions to answer about my circumstances
May 15, 2026
Reply from My Pension Choices
Hi Nigel,
Thank you for taking the time to leave a review. We’re delighted to hear that you found the process straightforward and the questions easy to answer.
Gathering the right information clearly and efficiently is an important part of helping connect people with a suitable adviser.
Best wishes,
The My Pension Choices Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.