I came across this website using a search engine for a perfume I needed for a birthday present. I am so glad I found it, not only did I save £40 on the price everywhere else, delivery was quick, the p... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time I've used My Perfume Shop and am very impressed. Prices and choices were good and delivery quick. Notified when items were despached for delivery and method of delivery. Will definitely... See more
Never heard of the company before but after seeing a few reviews on here, I thought I would give them a try. I ordered a 75ml bottle of Hugo Boss Man fragrance which was on sale at a great price. Wa... See more
Company replied
A good choice on line. I was wanting an Eau De Toilette that I had brought in France, made by Jeanne Arthes, which I love. Although still available on line I opted for a different kind, still by J... See more
Company details
Written by the company
At MyScents.Shop, we understand that fragrance is more than just a scent – it's a personal statement, a moment captured, and a story told without words. That’s why we are passionately committed to helping you find your perfect match, whether it’s a timeless classic or a modern masterpiece. We pride ourselves on offering a carefully curated collection of 100% authentic designer perfumes, catering to every personality, occasion, and preference. But what truly sets us apart is our unwavering focus on you, our valued customer. From seamless shopping experiences to fast, reliable delivery and dedicated support, your satisfaction is at the heart of everything we do. Explore our range and experience a level of service that makes your fragrance journey as memorable as the scents themselves. 💛
Contact info
United Kingdom
- +44 7424 444305
- hello@myperfume.shop
- myperfume.shop
4.8
Excellent
384 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Customer service was great
Customer service was great! Replies were very fast :)
August 20, 2025
Unprompted review
A excellent no fuss transaction…
Excellent correspondence and an update on the delivery date, top marks for my experience in buying my aftershave from you, this is my second purchase, I’ll continue to buy and recommend you
August 26, 2025
Unprompted review
Best perfume site
Fantastic service and excellent price for the perfume I bought.
August 27, 2025
Unprompted review
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I ordered a Memo Paris Fragrance on the…
I ordered a Memo Paris Fragrance on the 7th August. The pre-order arrival mentioned it would arrive between the 17th to 24th of August. However i have not received the product, nor a confirmation email that it has arrived. Any time i send an email, it just sends an automated reply.
August 25, 2025
Unprompted review
Reply from MyScents.Shop
Hi AM,
I need to point out that you haven’t ordered from myperfume.shop. I run a small family business here in the UK and do not offer pre-orders, nor do I ever send automated email replies.
Unfortunately, there is a scam website operating under a very similar name (myperfumeshop.co.uk and variations in Australia) that has been misleading customers. They are not connected to me in any way, but they’re causing a lot of confusion and frustration.
If you’d like to double-check, please WhatsApp me directly on +44 7424 444305 – I personally reply to every message.
I kindly ask that you remove this review from my page and place it against the correct company, so others can be warned about the real scam:
👉 https://uk.trustpilot.com/review/myperfumeshop.co.uk
Chris
Founder
MyPerfume.Shop
I got one of my favourite perfumes on…
I got one of my favourite perfumes on sale!! almost half price
August 11, 2025
Unprompted review
Fragrance is lovely & a fast delivery
Fragrance is lovely & a fast delivery
August 23, 2025
Unprompted review
Very easy
Very easy. Expected delivery date was given and was given updates along the way. Was well packed and delivered undamaged. Would recommend and use again!!
August 13, 2025
Unprompted review
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Excellent service
Very happy with my perfume! I received excellent customer service and I will definitely purchase from here again in the future!
August 23, 2025
Unprompted review
Super fast delivery great product…
Super fast delivery great product package well
August 18, 2025
Unprompted review
Super good price and worth the wait
Super good price and worth the wait, it took 2 weeks to arrive but I was kept up to date with the issues once it arrived in the uk it was with me the same day. very happy.
August 22, 2025
Unprompted review
Quick delivery, good quality.
August 20, 2025
Unprompted review
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Brilliant price and delivery on Alien…
Brilliant price and delivery on Alien perfume
August 12, 2025
Unprompted review
Great service order Sunday came on…
Great service order Sunday came on Tuesday great packaging
August 17, 2025
Unprompted review
I have had contact now from the company…
I have had contact now from the company and given my full refund
They are looking into the address confusion with Royal Mail. My main disappointment was the delay and they would send another but I would have to pay the postage yet again
August 8, 2025
Unprompted review
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The perfume arrived ahead of time
The perfume arrived ahead of time, and was well packaged and protected. The perfume came in its original box and sealed. Great product and good value!
August 15, 2025
Unprompted review
Order still pending
I ordered a perfume on the 27 of July and I haven't received. To make matters worse it was was a birthday gift and the birthday has passed
August 17, 2025
Unprompted review
Reply from MyScents.Shop
Hi Annah,
I reached out to you directly by WhatsApp as your responded to my request for more information on Trustpilot with your phone number - to try and clear this up, but I haven’t had any response. I’ve checked my records again, and the order number you provided does not exist in my system – it isn’t from myperfume.shop.
This is almost certainly another case of someone ordering from the scam website myperfumeshop.co.uk, who are using a near-identical name to mislead people. They are not connected to me in any way.
My business is myperfume.shop, a small, family-run UK company. I do not issue order numbers like the one you shared, and I do not operate with the practices you’ve described.
To anyone else reading this: please be cautious and ensure you’re shopping at the correct site:
👉 https://www.myperfume.shop
Chris
Founder
MyPerfume.Shop
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