The pet frame was a birthday gift for my son. He was very happy with it as his older dog has crossed to rainbow bridge and he said this was a lovely reminder of his two dogs happily sitting together.... See more
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Would give zero stars if possible. Promised arrival before Christmas. Still not seen a proof copy. By their own admission via email they are ‘ very busy’ and clearly can’t cope. Poor communication fro... See more
Says fast shipping on the website and its anything but. Im now waiting over 2 weeks for my package to arrive. I had to email twice (one week apart) before I received any tracking information on my pac... See more
The amazing artists that create these portraits are just amazing and incredibly talented. I ordered one to mark 5 years after loosing our little Yorkshire Terrier Wotsit and I now look up at the walls... See more
Company details
Written by the company
Create an abstract artwork of your own pet. Choose from different varieties and colors and upload your own photo! Custom posters for our four-legged friends!
Contact info
Marketing 32A, 6921RE, Duiven, Netherlands
- info@mypetframe.eu
- mypetframe.eu
3.4
Average
155 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Really bad not received my item
Really bad not received my item. Nothing but excuses and no real effort to locate my item.
August 26, 2022
Reply from MPF Europe
Hi Johnny,
We are sorry to hear that you did not receive your portrait. From what we can see the delivery person has tried 2 times to hand the portrait to you, but they could not find you.
The portrait has been returned to sender a while ago.
Could you send us a email with subject "Trustpilot" about this?
Our customer service will pick it up immediately.
Greetings Team MyPetFrame
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Beautiful print
Beautiful print, proof took a couple of changes to get what I’d originally asked for but it was worth it. Many thanks
August 30, 2022
Reply from MPF Europe
Hello Claire,
Thank you for the super good review! 😁 That makes us very happy. Have fun with your painting ! 😎
Greetings,
Team MyPetFrame
Beautiful art of my late dog
Beautiful art of my late dog, give us all a lot of happiness in these difficult weeks.
You adapt all our wishes in this picture. Thank you
August 18, 2022
Reply from MPF Europe
Hello Marzena,
How nice! That makes us very happy. We wish your enjoyment with the painting!!! 😇😍
Greetings,
Team MyPetFrame
Reply from MPF Europe
Hello Leanne,
Thank you for the super good review! 😁 That makes us very happy. Have fun with your painting ! 😎
Greetings,
Team MyPetFrame
BEAUTIFUL PICTURE ART
My picture was just what I asked for, stunning art. Excellent communications when the picture I uploaded was to blurry and kept me in the loop throughout the processes. We all we emotional when the picture of our beautiful dog Sunni, whom we lost was revealed. Many thanks
August 18, 2022
Reply from MPF Europe
Hello Tracey,
Thank you for the kind words! It's nice to read that our attention to customers is appreciated. We put a lot of time into it and it's good to read that this is noticed.
Have a nice day/evening for now and until the next order🌺 🤗 💖
Greetings,
Team MyPetFrame
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Very pleased with our portrait .
Very pleased with our portrait .. made a lovely gift for my husband .. would definitely recommend 5* .. thankyou 😁
August 11, 2022
Reply from MPF Europe
Hello Hayley,
How nice! That makes us very happy. We wish your enjoyment with the painting!!! 😇😍
Greetings,
Team MyPetFrame
Absolutely stunning portrait of our dog…
Absolutely stunning portrait of our dog my daughter loved it
August 11, 2022
Reply from MPF Europe
Hello Dianne,
Thank you for the super good review! 😁 That makes us very happy. Have fun with your painting ! 😎
Greetings,
Team MyPetFrame
Reply from MPF Europe
Hi Alison,
Many thanks for the positive message! We wish you a lot of fun with your beautiful poster.
Kind Regards,
Team MyPetFrame.co.uk
Excellent service from Vanessa and…
Excellent service from Vanessa and Thomas.
Thank you very much.
July 27, 2022
Reply from MPF Europe
Dear Will,
We would like to thank you for your review, we really appreciate it.⭐
Kind Regards,
Team MyPetFrame.co.uk
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Reply from MPF Europe
Hello Deborah,
Aaahw! 😇😍 That really makes us happy.
Hope you enjoy your portraits!
Greetings,
Team MyPetFrame.co.uk
Excellent product and customer service
I've had two pictures done so far and plan to have another at some point. The service has been fantastic and the quality is exceptional. Both pictures truly sum up the characters of my pets perfectly. One of my frames fell off the wall two days after hanging, breaking the glass, I was devastated. Customer service has been second to none and they sent me out a replacement frame so I could get my girl back up on the wall! Definitely recommend this company.
July 18, 2022
Reply from MPF Europe
Hello Hannah,
Thank you for the kind words! It's nice to read that our attention to customers is appreciated. We put a lot of time into it and it's good to read that this is noticed.
Have a nice day for now and until the next order🌺 🤗 💖
Kind Regards,
Team MyPetFrame.co.uk
Reply from MPF Europe
Hello Angela,
Aaahw! What beautiful and kind words. 😇😍 That really makes us happy.
Kind Regards,
Team MyPetFrame
…Fantastic portrait captured her personality well.
My portrait of Amy was absolutely lovely. You have captured her character and personality well. I order it before she died.Amy 15/6/2010-06/05/2022.
July 8, 2022
Reply from MPF Europe
Dear Jacqueline,
How nice that you gave us this review.
Happy day to you!
Kind Regards,
Team MyPetFrame.co.uk
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Absolutely beautiful like a piece if…
Absolutely beautiful like a piece if art. So happy and glad I got one done for my Coco, my Queen who sadly passed away a week ago so it's a perfect tribute to a beautiful soul which really shines in the artwork of Mypetframe.
June 24, 2022
Reply from MPF Europe
Hi Angela,
Many thanks for the positive message! We wish you a lot of fun with your beautiful poster.
Kind Regards,
Team MyPetFrame.co.uk
This was one of the best products I…
This was one of the best products I could buy for my husband he loved it so much thank you so much guys
June 23, 2022
Reply from MPF Europe
Hello Gregory,
Thank you for the kind words! It's nice to read that our attention to customers is appreciated. We put a lot of time into it and it's good to read that this is noticed.
Have a nice day for now and until the next order🌺 🤗 💖
Kind Regards,
Team MyPetFrame.co.uk
Amazing drawing would definitely buy…
Amazing drawing would definitely buy again but came in a cheap frame and the hooks on the back fell off as I opened it up but apart from that was absolutely beautiful
June 22, 2022
Reply from MPF Europe
Dear Chloe,
Thank you for your review, we are going to learn from this and hope to make your 100% satisfied next time.
Kind Regards,
Team MyPetFrame.co.uk
Absolutely love my picture
Absolutely love my picture! Bought for my husband’s 60th birthday, our dog is the love of his life, and he was very pleased with it. Arrived quickly too, as we are in UK
Thanks so much
June 21, 2022
Reply from MPF Europe
Hello!
Thank you Sarah! Glad you are satisfied, we do everything we can to keep our customers happy.🌺
Greetings,
Team MyPetFrame.co.uk
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Lovely keepsake
We are absolutely delighted with the picture of our dog snoop who we lost this year due to illness.a wonderful reflection of him , well done
May 10, 2022
Very happy with my pet frame looks…
Very happy with my pet frame looks great and everyone comments on my two pictures will definitely use my pet frame again
May 5, 2022
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