MyPet Reviews 

118
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The team at mypet are very professional, polite and deal with any enquires with speed, you will not find a better microchip company

Company replied

Rated 5 out of 5 stars

Our dog had a European microchip which hadn’t been registered in the UK and other companies wanted £20. Thankfully came across MyPet, input the 15 digits and within minutes had the certificate. Checke... See more

Rated 4 out of 5 stars

Easy to set up, cheap and no pressure to subscribe to their premium services, although some of the offers were quite tempting! Website could be a little slicker. For instance, it looked like my pet ha... See more

Company replied

Rated 5 out of 5 stars

Very easy to register my pet and for a small fee. Other sites want to charge £18 upwards. I purchased my puppy from a breeder who had microchipped him with Smarchip but not updated any ownership det... See more

Company replied

Company details

  1. Animal Control Service

Written by the company

We're MyPet. The UK's fastest-growing and most innovative Defra-compliant microchip database! We're also the exclusive supplier of Trovan Microchips. You'll find most of our reviews here: https://www.reviews.co.uk/company-reviews/store/mypethq.io


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

118 reviews

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4.6

All reviews

(118)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast response

Fast response. Great service with worth price! Highly recommend.

December 9, 2021
Unprompted review
MyPet logo

Reply from MyPet

😍 thanks for the amazing review Orlanda !

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Rated 5 out of 5 stars

Absolutely fantastic service from Mypet

Absolutely fantastic service from Mypet!!! Nothing was too much trouble, I'm not great with technology, and all my queries were answered quickly and helpfully, even receiving replies to my questions outside of normal office hours. I also made a phone call, and again the service was excellent, very friendly, helpful and informative. Everything was followed up by an email ensuring that I was happy and everything completed to my satisfaction.

December 2, 2021
Unprompted review
MyPet logo

Reply from MyPet

Thanks a million for your review Jillian! 😊

Rated 5 out of 5 stars

First class

Helpful, efficient, professional and informative. Not much more I can say.

December 2, 2021
Unprompted review
MyPet logo

Reply from MyPet

Thanks for the amazing review Billy! 😀

Rated 5 out of 5 stars

On registering my dogs microchip

On registering my dogs microchip. I found that the ‘My Pet’ website was so straightforward and easy to use service

November 30, 2021
Unprompted review
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Reply from MyPet

Thanks for the feedback! Great to hear you found our platform easy to use! Anything else we can ever do, please just let us know. :)

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Rated 4 out of 5 stars

Help with registering my cat's chip

After only partially being able to register my cat's Chip I had forgotten my password and I could not see a way of resetting it. MyPet was able to help me reset it and let me finish my registration, Thank you so much Connor.

November 30, 2021
Unprompted review
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Reply from MyPet

Super glad we could help Carol! :) Anything else we can ever do, please just let me know. Thanks

Rated 5 out of 5 stars

Amazing and quick service from Conor

Amazing and quick service from Conor. I contacted My Pet to transfer my new puppy into my name as recently rehomed. Super efficient and friendly. Everything completed in a couple of e mails. Thanks for making this hassle free.
Monica

November 25, 2021
Unprompted review
MyPet logo

Reply from MyPet

Thanks Monica! Glad we were able to help! 😊
Anything we can ever do in the future, just let us know!

Rated 5 out of 5 stars

Perfect in every way

I have just moved my dogs to this registration site, after reading the reviews, and I must say, the reviews are justified. An absolutely brilliant service, with great communication. Perfect, well done.

November 25, 2021
Unprompted review
MyPet logo

Reply from MyPet

Thanks for the review Duncan! We really appreciate it! 😍

Rated 5 out of 5 stars

Excellent personal service

Excellent personal service, assisted with the transfer of my chip registration and chased up the useless company it was with for me. Conor's service was brilliant.

November 24, 2021
Unprompted review
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Reply from MyPet

Thanks for the review Kate 😁 Glad we were able to help you! Anything else we can ever do, just let us know!

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Rated 5 out of 5 stars

Great job!

Needed help editing my pets details on the certificate, emailed my query and was replied to straight away with the exact help I needed! And the changes I needed doing were all done manually by Conor quickly and efficiently. Great help! Thank you

November 23, 2021
Unprompted review
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Reply from MyPet

Thanks Jade! Really appreciate you taking the time to leave a review! Glad we got all everything sorted for you! :)

Rated 5 out of 5 stars

Easy to do . Great

Easy to do . Brilliant price . Staff are friendly as messaged prior. Will definitely be sharing this

November 20, 2021
Unprompted review
MyPet logo

Reply from MyPet

Thanks for the review Lee. Anything we can ever do, please just let us know. 😃

Rated 5 out of 5 stars

My pet register

A really quick and easy web site to use and a brilliant price

November 18, 2021
Unprompted review
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Reply from MyPet

Thanks Graham! Anything we can ever do, please just let us know. 😀

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Rated 5 out of 5 stars

Great value, personal service, and very helpful.

I adopted a rescue dog, and was having difficulty trying to transfer her chip details into my name. I couldn’t get through on the phone number given, and I couldn’t do it online. I came across MyPet on the DEFRA list of compliant databases and decided I wanted to register my dog with them instead, but had no idea how to go about it. Conor had written an article about it, and offered to help with the process, if necessary, so I contacted him by email, and had a response within an hour. He guided me through what steps to take, and we had Skye registered with MyPet very quickly. I can’t thank Conor enough for all his help. I now have peace of mind if Skye should go missing, my details can be easily accessed via her chip. MyPet will allow you to update details, and notify you if your pet’s microchip is searched on the database at no extra cost.

November 18, 2021
Unprompted review
MyPet logo

Reply from MyPet

Hey Mandy, thanks so much for this review! 😀😀😀

Rated 5 out of 5 stars

Excellent and quick

Excellent and quick, recommend by.gov. So picked one great price and all done fast

November 17, 2021
Unprompted review
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Reply from MyPet

Thanks Mel 😍 really appreciate the feedback!

Rated 5 out of 5 stars

Cheapest registry I found.

I've just registered my dogs microchip and on this site and it cost 1.99, much cheaper than most of the other sites. Can't comment on anything else but so in terms of cost it's a really good deal.

July 5, 2021
Unprompted review
MyPet logo

Reply from MyPet

Thanks for the review Anna. :) Just let us know if there is anything we can ever do!

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