Piece of Cake Moving & Storage Reviews 12,201

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, efficient, and incredibly helpful, making the moving process smooth and stress-free. Many people highlight the excellent service, noting the team's care with belongings, adherence to schedules, and reasonable pricing. Consumers frequently mention the positive user experience, emphasizing the ease and efficiency of their moves. However, some customers reported issues with product care, citing damaged items like furniture and electronics, and missing parts for assembled items. A few people also mentioned unexpected charges or dissatisfaction with how product-related problems were addressed.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

User experience

Users describe positive interactions with user experience. Many customers report great moving experiences,... See more

Price

Customers generally report positive experiences with pricing, finding it fair, reasonable, and worth the cost... See more

Product

Reviewers mention ambiguous feedback about product handling. While some customers, like those who appreciated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot say enough positive things about Piece of Cake. We have moved with them 3 times over 6 years and they making an inevitability stressful day (week) into an organized and calm process. The m... See more

Company replied

Rated 5 out of 5 stars

incredible. we love piece of cake. and we'll be trusting them with all our future moves. we felt taken care of from the beginning to the end of our experience — from the patient and kind Katya, who or... See more

Company replied

Rated 5 out of 5 stars

A two man efficient. smart and courteous team moved me without breaking any of my amateur self packed fragile items from NYC to PA. What is most impressive was the adherence to schedule and to the ini... See more

Company replied

Rated 5 out of 5 stars

Everything about these guys is top notch. From Vuk coordinating everything and being an extremely responsive and Efficient to the movers who were all extremely professional and courteous and hardworki... See more

Company replied


Company details

  1. #1 of 20 best companies in Moving Company
  2. #1 of 19 best companies in Moving and Storage Service

Written by the company

Piece of Cake Moving & Storage is the most loved moving company in the USA. We are fully insured and the only moving company that is available 24/7, 365 days a year to meet all of your moving day requests. Piece of Cake is highly rated across all major review sites for our unmatched customer moving day experience, as well as for our reliable moving and storage services. No matter the size of your move we will get you there safely and quickly. We can move you across all NYC Boroughs and the Tri State Area, as well as State to State long distance moves across the USA. Our moving & storage services include: Local, Long Distance, Residential, Small & Special Event Moving - Complete Packing & Unpacking - White Glove and Fragile Handling - Box & Packing Material Delivery - Short & Long Term Storage. What makes us different: Transparent no-surprise flat fee pricing - Exceptional customer service - Professionally trained and friendly movers who will handle you items and questions with care on your moving day - Responsive and helpful customer service team to handle your feedback and concerns - Extensive experience handling all types of moving day requirements such as COIs, building requests, traffic, parking and any other logistical requests.

Make your next move a Piece of Cake!

Written by the company

Reliable, affordable and trusted.
From the moment you call for a flat fee quote, to the curbside wave goodbye, we strive to make every step of your move a pleasant one.Our commitment to your satisfaction extends from our Customer Success Team in our office, available to you 7 days a week, to our field Quality Control Team, on the road each day to make sure we are delivering our unmatched “Piece of Cake” moving experience. We back our words with 10,000+ of real 5 star customer reviews across all the major review platforms.

Contact info

4.9

Excellent

TrustScore 5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great!!!

Great!!!! Efficient, quick, and professional.

April 20, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Alexis, we were thrilled to see you again and move you to your new home! Thank you for entrusting us with your latest move. You’re getting to be an expert mover so we hope you’re settling in well.

If you have friends moving soon and recommend us you can earn a commission on their move. Check out our Referral Program to unlock the benefits https://mypieceofcakemove.com/referral-program

Follow us on social to hear about all our latest promotions @pieceofcakemoving

Until next time,
Piece of Cake team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very adaptable and accommodating, no drama.

April 20, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

We love to hear that, Merrell! Thank you so much for taking the time to get in touch with us and share your experience.

We hope you’re settling in well and enjoying your new chapter.

Be sure to follow us on social @pieceofcakemoving for any promotions and discounts if you need us down the track. Or if you recommend us to a friend planning to move, unlock benefits like commission payments in our Referral Program. It’s simple and easy, check out the details https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake team

Rated 5 out of 5 stars

Our experience was excellent from our…

Our experience was excellent from our first phone call till the move is done

April 20, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Just as a move should be! Thank you for this awesome feedback Saila. We loved moving you and we’re thrilled to hear it was a good day.

If you ever need us again, just reach out and follow us on social @pieceofcakemoving for any promotions and discounts.

If you recommend us to a friend planning a move, unlock benefits like commission payments in our Referral Program. It’s very simple, just check out the details https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake team

Rated 5 out of 5 stars

Perfection

The movers! They arrived exactly on time and were absolutely perfect. Young and strong and happy to help. Their personalities put me at ease and made my day. I was so appreciative.

April 17, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Robin, it sounds like our mission was a great success! We put care and attention into every move to help ensure you will settle happily into your new home. Thank you for sharing details from your seamless moving day and for giving our movers this public recognition for their hard work.

If we can help you with anything in future, please be sure to reach out.

Should you have friends and contacts planning a move, be sure to look at the details of our Referral Program which includes a commission. It’s simple and easy https://mypieceofcakemove.com/referral-program

Alternatively, follow us on social for the latest promotions @pieceofcakemoving

Until next time,
Piece of Cake team

Rated 5 out of 5 stars

Highly recommend Piece of Cake

Highly recommend Piece of Cake! I moved last week and they made the process so easy. Kind, thorough and professional. Many thanks!

April 19, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you so much for taking the time to share your positive experience with us, Mia! We love hearing this.

We hope you are settling into your new home and enjoying this next chapter!

Don't forget to follow us on social media @pieceofcakemoving for updates on promotions and discounts if you require our services in the future. Alternatively, you can unlock benefits like commission payments through our easy and simple Referral Program when you recommend us to a friend planning a move. Check out all the details here: https://mypieceofcakemove.com/referral-program

Until next time,
The Piece of Cake Team

Rated 5 out of 5 stars

Great move by piece of cake!

Great move by piece of cake!

April 19, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you, Shreya!
We appreciate you taking the time to leave a rating of your recent move with us.
We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

I’ve used them twice an if I ever need…

I’ve used them twice an if I ever need to move anything I’d use them again.

April 19, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you for the kind words and recommendation of our moving service. We take great pride in ensuring we deliver a stress free move day.

Don’t forget to recommend us to your friends and family via our referral program https://mypieceofcakemove.com/referral-program

In the meantime, hear about our news and promotions at @pieceofcakemoving on social media.

Until next time,
Piece of Cake team

Rated 5 out of 5 stars

BEST MOVING EXPERIENCE EVER.

Peace of Cake. Made my move stress free and it did exactly as their name. It truly was a piece of cake.
Staff were very cordial, friendly and helpful. My move was a breeze. Would definitely recommend them.

April 19, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Frank, thank you so much for trusting us with your move - we are so happy to hear that you had an enjoyable moving experience, and that our team took care of you!

Best of luck in your new home!

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

THE MOVERS WERE VERY CAREFUL WITH MY…

THE MOVERS WERE VERY CAREFUL WITH MY FURNITURE. THEY WERE COURTEOUS AND PROFESSIONAL.

April 19, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Sandria, it was our pleasure!

Please don’t hesitate to reach out if we can help with anything else!

Ps. In the meantime, don’t forget about our referral program https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake team

Rated 5 out of 5 stars

Our experience was excellent from our…

Our experience was excellent from our moment of inquiry until the work was done. The movers were gentlemen, polite, gracious and quick. Inside the storage space they were efficient and stacked all, with space to spare. I highly recommend this company.

April 19, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Sashi, we are thrilled to hear you had a seamless moving experience - thank you for trusting us with your big day!

We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

The move and the clean up of the bins…

The move and the clean up of the bins afterwards, was all efficient and all of my belongings were secured.

April 19, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Sarah, thank you so much for trusting us with your move - we are so happy to hear that you had an enjoyable moving experience, and that our team took care of you!

Best of luck in your new home!

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Great service!

Prompt response, and friendly service. Would recommend to anyone moving in nyc

April 19, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Bryant, it was our pleasure!

Please don’t hesitate to reach out if we can help with anything else!

Ps. In the meantime, don’t forget about our referral program https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake team

Rated 5 out of 5 stars

Exceeded all expectations

Exceeded all expectations. So happy with my experience

April 19, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

We love to hear that, Alexandra! Thank you so much for taking the time to get in touch with us and share your experience.

We hope you’re settling in well and enjoying your new chapter.

Be sure to follow us on social @pieceofcakemoving for any promotions and discounts if you need us down the track. Or if you recommend us to a friend planning to move, unlock benefits like commission payments in our Referral Program. It’s simple and easy, check out the details https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake team

Rated 5 out of 5 stars

The service was affordable

The service was affordable, and the staff was kind and attentive.

April 18, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you so much for taking the time to share your positive experience with us, Sandrene! We love hearing this.

We hope you are settling into your new home and enjoying this next chapter!

Don't forget to follow us on social media @pieceofcakemoving for updates on promotions and discounts if you require our services in the future. Alternatively, you can unlock benefits like commission payments through our easy and simple Referral Program when you recommend us to a friend planning a move. Check out all the details here: https://mypieceofcakemove.com/referral-program

Until next time,
The Piece of Cake Team

Rated 5 out of 5 stars

They were on time

They were on time, great communications and handled my stuff with care!

April 18, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

How wonderful to hear that, Vashon! Thank you for sharing your fabulous moving experience. We loved moving you.

Don’t hesitate to let us know if there’s anything we can do for you down the track and follow us on social @pieceofcakemoving for any promotions and discounts.

If you recommend us to a friend or family member planning a move, it’s worth mentioning our Referral Program. It provides benefits like commission payments for you, how does that sound? https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake team

Rated 5 out of 5 stars

Great Experience

men showed up on time, were pleasant and did an excellent job in wrapping and securing our furniture…final delivery was flawless and courteous.

April 18, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

James, we enjoyed moving you & we appreciate you giving us the opportunity to make your move a piece of cake :) !!

We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Movers were very professional

Movers were very professional, on time, very careful -excellent service!Plus, movers were so easy to be around !

April 15, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Thank you, Martha!
We appreciate you taking the time to leave a review of your recent move with us.
We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

My movers were awesome and pricing was…

My movers were awesome and pricing was fair compared to other companies.

April 17, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Floyd, we are thrilled to hear you had a seamless moving experience - thank you for trusting us with your big day!

We are here at any time, should you need to move again or have any items for storage.

Ps. Don’t forget about our Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Not only that piece of cake was prompt

Not only that piece of cake was prompt and professional, they made my life so much easier with zero stress. Good morning you too. I will highly recommend them to anyone and everyone

April 14, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Dear Reinaldo, thank you so much for trusting us with your move - we are so happy to hear that you had an enjoyable moving experience, and that our team took care of you!

Best of luck in your new home!

Ps. Don’t forget about our referral https://mypieceofcakemove.com/referral-program where you will earn a referral commission for every referral you share & follow our Instagram page @pieceofcakemoving for current promotions.

Until next time,
Piece of Cake Team

Rated 5 out of 5 stars

Great moving experience

Great moving experience! I have moved multiple times in Manhattan/Brooklyn and this was the best experience. Team was very communicative before, during, and after move. They were flexible with us and also so nice!

April 17, 2026
Piece of Cake Moving & Storage logo

Reply from Piece of Cake Moving & Storage

Just as a move should be! Thank you for this awesome feedback Ilyse. We loved moving you and we’re thrilled to hear it was a good day.

If you ever need us again, just reach out and follow us on social @pieceofcakemoving for any promotions and discounts.

If you recommend us to a friend planning a move, unlock benefits like commission payments in our Referral Program. It’s very simple, just check out the details https://mypieceofcakemove.com/referral-program

Until next time,
Piece of Cake team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look