myPOS Reviews 

21,362
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,042 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff's helpfulness and professionalism, with many praising specific representatives for their guidance and support. The service is widely regarded as excellent, offering a smooth and straightforward experience from setup to daily operation. However, some people mentioned experiencing difficulties with customer service, citing issues like lack of clear information, slow responses, or support not being available during critical times. Conversely, a small portion of people felt that payment processing could be problematic, with funds being held, unexpected charges, or payments not going through as expected.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, often praising individual team members for their helpfulness... See more

Service

Users describe positive interactions with service, with many reviewers rating it as 5-star and expressing... See more

User experience

Customers had positive experiences with user experience, often highlighting the ease of setup and use, with... See more

Customer service

People report ambiguous experiences with customer service, with some consumers praising the support received,... See more

Payment

Reviewers mention ambiguous feedback about payment, with some finding the system easier to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It lis easy to switch payment providers to myPOS, especially as your rep Dave Goodwin helped, then today after nearly a year of using myPOS I had sn issue where I couldn’t access my account I cal... See more

Company replied

Rated 5 out of 5 stars

I got in touch with mypos through a really nice guy / rep called danniel who explained all about how the credit card machine was good and the best rates. He went through different ways of accepting an... See more

Company replied

Rated 5 out of 5 stars

I had a person in my country assist me with creating my account and the entire process. Once I had some issues the chat bot was able to resolve quickly. The only complaint is that if you request a pay... See more

Company replied

Rated 5 out of 5 stars

MyPOS has been fantastic service for me and my business. Dave has looked after me for years now, he’s a professional and thorough salesman who prides himself on looking after his customers. If I have... See more

Company replied


Company details

  1. Payment Service
  2. Card Processing Service
  3. e-Commerce Solution Provider
  4. Eftpos Equipment Supplier

About myPOS

Written by the company

A full range of solutions for your business

At myPOS, we believe that no business is too small to get access to high-tech tools, which can help it prosper. Under one roof, we provide everything you need to run and grow your business – from a diverse range of payment acceptance tools to a free e-money merchant account and business card. All of that without monthly fees, sign-up costs or lengthy contracts.

Additionally, all myPOS devices come with a free data SIM card giving you full 3G/4G connectivity wherever your business is located. Or moved to! With a robust battery life of 1000+ transactions with one charge, you’ll be ready for anything that comes your way.

Learn more

Receive your money in seconds

Our clients rely on us to get their money immediately – in 3 seconds – by far the fastest time in the payments industry. This means that no matter how you process payments – through your card machine, mobile app or online, the money instantly arrives straight into your myPOS account.

All business types welcome

No matter your business type – we’ve got you covered. Whether you run a restaurant, beauty salon, hotel, or you’re always on-the-go with your taxi, myPOS has a solution for you.

Get in touch

Become one of the 250 000+ merchant success stories

"myPOS helps me with an all-in-one platform to help us sell with ease, especially when we are at markets and events. We wouldn’t do an event without it now!"

— Elluisa Vitale, owner of Sugar Shack Bakery

"I have been very happy with the myPOS Go 2 as it’s easy to use. Around 60-70% of passengers now pay me by card."

— Joe Robbins, taxi driver

"It was the best change I could have made! The battery lasts a long time, sometimes the whole weekend of the event. I love it!"

— Beatriz Penas, founder of aPenas Illustrator

"I prefer myPOS to other payment providers because there’s no monthly fee, it allows me to receive payments or deposits remotely and has been faultless to date!"

— Fabio Masciullo, manager of Vittoria Resort B&B

"Choosing myPOS was a natural fit. The platform prioritises client needs and tailors its services accordingly. This resonated strongly with our ethos."

— Nathalie Schweder, CEO of Dentaprime UK

No website? No problem!

myPOS offers various online payment options to suit every business need. Get paid through links and QR codes, send payment requests by email, SMS, or chat apps or even build your own e-commerce platform.

More than just a payment solution

myPOS provides not only easy and affordable in-store and on-the-go payment solutions, but also free value-added services that increase cashflow, optimise operations and reduce inefficiencies.

Custom offers for growing businesses

If you take card payments over £10,000 each month, we can give you special rates on fees and payment terminals.

Let's talk

Pay only when you get paid

Payout in seconds at no additional cost

Instant settlement, no monthly fees, no sign-up costs – pay per transaction only.

Contact info

Get myPOS. Get paid.

Become one of the 250 000+ merchant success stories

4.2

Great

TrustScore 4 out of 5

21K reviews

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4.2

All reviews

(21,362)

3,780 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

MPOS Review

I can’t recommend Naresh highly enough. He was completely transparent about what the machine can and can’t do, which I really appreciated. The machine itself is excellent, and the whole experience was first-class. Naresh is friendly, down-to-earth, approachable, and incredibly knowledgeable. I would definitely recommend him to anyone considering his services.

July 4, 2026
Unprompted review
myPOS logo

Reply from myPOS

We are lucky to have such great customers, like yourself. We cannot thank you enough for sharing your positive experience with our company!

Rated 5 out of 5 stars

Till now everything is absolutely…

Till now everything is absolutely brilliant. I,will happily write more about my experience when I actually using myPOS but till now just perfect.
Thank you for your service which helps my little business to grow.
Till later
Fritz

June 24, 2026
myPOS logo

Reply from myPOS

We are lucky to have such great customers, like yourself. We cannot thank you enough for sharing your positive experience with our company!

Rated 2 out of 5 stars

Outgoing Transfers Block

The onboarding process was smooth, and the platform looks promising. However, my experience has been significantly affected by the fact that outgoing bank transfers were blocked without any prior notification. I only discovered the issue when I attempted to make a transfer. I promptly submitted all the requested verification documents, but the restriction has still not been lifted and I have not received a clear timeline for resolution. I hope this issue will be resolved soon, as I would be happy to update my review once my account is fully operational.

June 26, 2026
myPOS logo

Reply from myPOS

Dear Mr Battistella, we understand that this may be disappointing and apologize for any inconvenience caused. The decision was made on the basis of an internal assessment carried out in accordance with our operational procedures and policies.

However, we would like to reassure you that you will be able to continue using the other myPOS features and services available on your account. Should you require any further clarification or assistance, our team remains at your complete disposal.

Rated 5 out of 5 stars

SO FAR SO GOOD

SO FAR SO GOOD

June 26, 2026
myPOS logo

Reply from myPOS

We are pleased you are enjoying our services. If there is anything we can do for you, just let us know at +44 20 3129 1091. Have a wonderful day!

Rated 5 out of 5 stars

Easy to use

Easy to use, just the bank transfer fee is a bit huge...

June 25, 2026
myPOS logo

Reply from myPOS

Hi!Thank you for your rating! We understand how these fees can add up. Although we may not offer the lowest fees on the market, we aim to offer the most value by providing numerous free tools and services. You also get a free online merchant account, free business card, free online shop and various other free tools to help you grow. We hope you consider all factors and remain our partner.

Rated 5 out of 5 stars

Lovely device

Lovely device, this company provide a smooth slick service with clear and easy charges with funds clearance that I was previously paying a fortune for! Wish I'd found this service earlier.

June 24, 2026
myPOS logo

Reply from myPOS

Hi! Thank you for being a loyal myPOS client and for leaving this fantastic review!

Rated 5 out of 5 stars

Dave Goodwin was a gem

Dave Goodwin was a gem, guided us through the entire process, transparent honest and extremely helpful. Dave saved us a whopping 52%

July 1, 2026
Unprompted review
myPOS logo

Reply from myPOS

Reviews like this really make our team proud. Thank you so much for your kind words and for being a valued myPOS customer!

Rated 5 out of 5 stars

Adam Horvath

Adam Horvath, was really big help with our issues to settling the mypos account. Thank you

June 30, 2026
Unprompted review
myPOS logo

Reply from myPOS

Hi Viktória! Thank you very much for your feedback, we appreciate it!

Rated 5 out of 5 stars

I think this is the best machine and…

I think this is the best machine and exactly what I was looking for. I have tried almost all machines but this has given me a sense of satisfaction and assurance with great app and speed of Transctions.

February 20, 2026
myPOS logo

Reply from myPOS

We are lucky to have such great customers, like yourself. We cannot thank you enough for sharing your positive experience with our company!

Rated 5 out of 5 stars

They were very helpful in personally…

They were very helpful in personally answering all my questions with regards to using their service as part of my business. Easy to setup and got it up and running the same day.

June 4, 2026
myPOS logo

Reply from myPOS

Thank you very much, Douglas, for taking the time to get back to us. We really appreciate this as it is a great way to understand if all our efforts make a difference. It is always a pleasure to assist!

Rated 5 out of 5 stars

POS.

Everything's all right . It works very well.

June 23, 2026
myPOS logo

Reply from myPOS

Many thanks for sharing your positive experience with the service!

Rated 5 out of 5 stars

Very good service

I work with mypos since 2023,very good service!!!

June 23, 2026
myPOS logo

Reply from myPOS

Hi Zavisa! Thank you for being a loyal myPOS client and for leaving this fantastic review!

Rated 5 out of 5 stars

Is ok

Is ok, a little heavy, typeing is a little hard, letters are small. Is easy do drop it, must be carefull.

June 23, 2026
myPOS logo

Reply from myPOS

Thank you for your insights! Your feedback is helping us build an even better product and service offering to help you make and accept seamless payments.

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