Myprotein Reviews 13,352

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, noting their effectiveness, good taste, and ease of digestion without causing bloating. Many appreciate the variety of flavors available and find the products to be genuine and reliable. However, some people were dissatisfied with the ordering process, citing issues with missing items, unfair pricing discrepancies, and difficulties with website navigation. There are also concerns regarding delivery services, with some experiencing significant delays, unfulfilled orders, and unexpected delivery charges. Additionally, a few customers found the pricing to be too high.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers praise the product quality, taste, and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the product formulation, packaging, and... See more

Order

Reviewers mention negative feedback about order. Many customers report issues such as orders being cancelled... See more

Delivery service

Consumers express significant dissatisfaction with the delivery service. Many reviewers report issues such as... See more

Price

Customers express significant dissatisfaction with pricing. Many reviewers report that while prices were... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Your products are very good but payments modes are limited especially the most customer preferred Pay on Delivery option and the only thing I don't like if the ui of the app. It can be a lot lot more... See more

Company replied

Rated 4 out of 5 stars

Well the overall platform's great But sadly had to cancel my order because I filled a wrong address Currently waiting for my refund, once it's issued I'll place it again . This time with a correct... See more

Company replied

Rated 4 out of 5 stars

Really good, no issues this time with order updates and proper products with long exp dates and love the Salted Caramel flavour. Do try!

Company replied

Rated 3 out of 5 stars

Well, the app n the product is superb but the pricing in india is on the expensive side . Other premium companies in india offer whey protein in around 2600 plus the discounts ,but my protein offers t... See more

Company replied


Company details


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3.6

Average

TrustScore 3.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Customer service

I have a very good customer service experience with Myprotein.

March 17, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 4 out of 5 stars

It's nice protein

March 17, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 5 out of 5 stars

Pika Pika

Thans for your support S'yalo

March 13, 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Not Good Transport & Transparency😒

Not Good Transport & Transparency😒

Purchased Mango whey isolate on stock clearance sale.
Got it always as for rs 6500 no more discount but in receiving the product, it had a tear mark in the front as if it was torn and has expiry date only upto may 2026
Tell me how am i supposed to finish it in 2 months?
Is it that day by day the customer service is degrading??

March 3, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

User friendly app where i can pick my…

User friendly app where i can pick my nutrition easily. The great thing is got an amazing deal at the time of checkout.

March 12, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

I recieved loose packed already opened…

I recieved loose packed already opened and despite of connecting with customer care there is no response from them.

March 6, 2026
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Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Best site for purchasing supplements

Best site for purchasing supplements

March 11, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Bold flavours, ease in purchase

Cant wait to try the new flavours. Always had a good experience with quality, shopping, delivery. Keep it up!

March 11, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

I couldn't pay using my credit card on…

I couldn't pay using my credit card on the website
I couldn't connect to customer care on chat.

Please give me a call back on 9819242882

March 11, 2026
Myprotein logo

Reply from Myprotein

Hi Sudarshan,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the payment of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 3 out of 5 stars

Too expensive.

March 11, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Hight quality and decently priced

Hight quality and decently priced

March 11, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Protien was good and light i ordered…

Protien was good and light i ordered chocolate smooth and taste was bit sweet but overall good protien with no bloating at all

March 10, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Extremely good

Extremely good

March 10, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Clean UI & Great UX

The website was clean & there was no problem placing the order. Now, It'll be really great if it comes in time and in right place.

March 10, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Nice flavour.

Nice flavour.

March 10, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

App is very clean and simple to use

App is very clean and simple to use

March 9, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 3 out of 5 stars

website UI is not very compatible and…

website UI is not very compatible and handy

March 9, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 2 out of 5 stars

I recently ordered a product that was…

I recently ordered a product that was advertised as being imported from the UK; however, I received a product manufactured in India. I would appreciate clarification regarding this discrepancy.

Additionally, I was unable to find any batch-specific testing certificate for the product. A recent independent study has also indicated that certain protein supplements manufactured in India may contain lower protein content than the labelled value and may include potentially harmful metals or materials.
Considering that Myprotein products are priced higher compared to many other supplements available in the Indian market, I expected a higher level of transparency and quality assurance. It is also concerning that there does not appear to be batch-wise testing information available for your supplements.

I kindly request clarification on:

Why an Indian-manufactured product was supplied instead of the UK-imported product.

Whether batch-specific testing and quality certificates are available for this product.

I look forward to your response and clarification on these matters.

March 6, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Good Product and ease of order placement

App is flawless and customer friendly

March 8, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 3 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

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