This was my first time ordering from MyProtein, and the purchasing process was smooth from start to finish. Unfortunately, the delivery experience fell short. My parcel was left unattended on my... See more
Company replied
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See what reviewers are saying
The items got stuck in customs for a while and it seems to charge me admin fees for no reason even without taxable items. If there’s no taxable items, why withhold my items? lol. My protein should ne... See more
Company replied
Excellent products! I’m using The Pump, The Whey, Creatine Monohydrate, Casein and Essentials Acid Amino. They deliver the results, I can see improvements in the muscle and best part, they keep the so... See more
Company replied
Fast delivery, 12/12/2020 purchase and 17/12/2020 received. I thought it would be more than 2 weeks as per the estimation. The whole order and purchase process quite easy and user friendly. I bought t... See more
Company replied
4.1
Great
108 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Room to improve on Chocolate Diet Whey…
Room to improve on Chocolate Diet Whey Protein as it taste too artificial with sweeter aftertaste. However love the Excellent taste on MyProtein double douch Brownie and chocolate fudge Loaded EAAs.
December 22, 2020
Reply from Myprotein
Hello Albert,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Have a lovely day.
Tracie
Great! Fast shipping from UK to MY
Received my protein powder and gym clothes within a week. The taste of the protein powder taste nice too. overall all are good!
December 22, 2020
Reply from Myprotein
Hello Shela,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Have a lovely day.
Tracie
Super fast delivery
Super fast delivery!
Taste of milk tea protein is super duper delicious too. I'm still in awe.
December 16, 2020
Reply from Myprotein
Hi Suhail,
Thank you for your review.
We are happy we have been able to help and provide these great services and products
If you have any other queries, please contact me through your online account.
Kind regards,
Chris
Feedback Team
Delivery Partner Issue
Plz use Singpost for my delivery next time, which order came accordingly to schedule.
Order which is using Trakpak has not arrived yet & i am still waiting. Checked status yet no update. Plz follow up
December 15, 2020
Reply from Myprotein
Thank you for the review.
I am sorry to hear of issue, I have just messaged you via your account, please get back to me.
Kind regards,
Matt
Reply from Myprotein
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
The shipment process not easy to…
The shipment process not easy to tracking.
the quality of product is good :)
December 9, 2020
Reply from Myprotein
Thank you for taking the time to leave your review!
I am so pleased to hear this, we strive to provide smooth buying experiences.
Have a great day,
Matt
My.protein review
The delivery of my products came pretty fast considering the logistical challenge we face globally as of right now.
All my goods were accounted for and the freebies were of decent quality
December 9, 2020
Reply from Myprotein
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
Reply from Myprotein
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
Great
Super fast delivery, I was informed that it might take some time for the items I ordered to reach me, but surprisingly I received it within 1-2 weeks. I haven't tried the protein powder that I bought, but I believe they will taste good and I will love it 💕
December 8, 2020
Reply from Myprotein
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
Great taste!
November 23, 2020
Reply from Myprotein
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
Extremely slow delivery
Extremely slow delivery! Waited for a month or more to get my items! Also they shipped it seperately! Worst delivery service ever! Order today, u will get next 1/2 months! Don't know if they treat other customers differently, but i believe i had the worst experience ever ordering from myprotein! Very disappointed!
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FYI, I DID NOT get my order 8 days after, as u said. Also the other order i still have yet to receive it! Please don't fool your customer, as i have proof, emails and tracking.
Order date : 10/10/20
Received status update : 14/10 & 17/10
Received order on its way : 20/10
Received another status update : 24/10
Received another order on its way : 26/10
And finally received first order on 11/11
The balance order that you sent separately, i still haven't received. Please tell me WHY did you say that i received my order after 8 days and the other order after 3 weeks? When the orders were on its way on 20th and 26th october? And first order only received on 11/11. That is 1 MONTH AFTER i placed my order! And the balance order, only God knows when will it arrive!
November 11, 2020
Reply from Myprotein
Thank you for the review, Noraznin.
I am sorry to hear of this issue, we do expect all orders to arrive within the timescale stated on site. At present International Couriers can be slightly behind due to the ongoing Covid situation.
I can see your order in question arrived 8 days after you placed it, the other order arrived in just over 3 weeks. If you have any issues please contact us.
Cheers,
Matt
After read through the ingredients of…
After read through the ingredients of the products, I found that they are not so natural becaus quite number of added ingredients.
Also, the main purpose of purchase of protein bar mainly for increase the protein intake in convenient way, simultaneously the carb intake also increase quite a lot by consuming myprotein products.
November 5, 2020
Reply from Myprotein
Hello,
Thank you for leaving your review.
I am sorry to hear that you have had an issue. All information regarding our products is available on our website.
Sue
protein drops are amazing !
I wouldnt add them to black coffee but smoothies, cereal, almond milk, yoghurt - I couldn't recommend enough! Will definitely be buying again soon!
November 5, 2020
Reply from Myprotein
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
Great prices & prompt delivery!
Great prices with large selection of products and prompt international delivery.
November 5, 2020
Reply from Myprotein
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
Great service and fast delivery
Great service and fast delivery. I ordered several flavours; some are awesome, some not great. My favourite is Grape and Peach Tea. Will order again
November 4, 2020
Reply from Myprotein
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
Good Recover and Gain Powerful!!!
November 3, 2020
Reply from Myprotein
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
Shipping time has greatly reduced.
October 23, 2020
Reply from Myprotein
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
The taste of vanilla my protein is not…
The taste of vanilla my protein is not that good, but it is acceptable. Hope there is more discount on BCAA products!!!!!!!!
October 22, 2020
Reply from Myprotein
Thanks for the review.
We provide a wide range of flavours so everyone can find one or more they love.
We always have discounts and offers on site for a wide range of products, please keep an eye on site.
Cheers,
Matt
Ok well done
Ok well done . Delivery before the estimated time with good quality of product
October 22, 2020
Reply from Myprotein
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
Very fast shipment which is great
Very fast shipment which is great! I bought the chocolate flavor which is ok but a bit too sweet for me. (Maybe it was just me? I don't know). So I just need to add more water to reduce the sweet taste a bit. Maybe next time I'll try a different flavor to try 😊😊
October 4, 2020
Unprompted review
Reply from Myprotein
Thank you for taking the time to leave your review!
I am so pleased to hear this, we strive to provide smooth buying experiences.
We have a wide range of flavours so everyone can find one they love as well!
Have a great day,
Matt
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