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Myrqvist Reviews 

1,950
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 834 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products, noting excellent craftsmanship and premium materials. Many find the shoes beautiful, comfortable, and stylish, often exceeding expectations. Reviewers frequently highlight positive interactions with customer service, describing staff as helpful and accommodating when resolving issues or assisting with sizing. Quick dispatch and delivery times are also appreciated. However, some customers noted inconsistencies with sizing, requiring exchanges or multiple attempts to find the correct fit. A few also felt delivery experiences could be inconsistent, reporting delays, lack of shipping updates, or unexpected charges. Additionally, some reviewers were not happy with occasional slow customer service responses or impersonal communication, and some mentioned products arriving with minor damage or inadequate packaging.

What people talk about most

Product

Customers had ambiguous experiences with product quality and sizing. Many reviewers praised the product's... See more

Quality

People report positive experiences with quality, often describing products as beautiful, comfortable, and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising fast shipping... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing frustration over long... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers having positive experiences, citing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beautiful shoes. You see the quality. Haven’t worn them yet, but I expect no problems. Most beautiful shoebox ever! Very nice sleeves to put the shoes in. I like the little Swedish flag detail. The... See more

Rated 4 out of 5 stars

Bought a pair of shoes with a discount code. Unfortunately they had some damage on arrival and I wanted an exchange. The exchange software didnt allow me to exchange for the same size so I got credi... See more

Company replied

Rated 4 out of 5 stars

Was trying to dial in my size. Customer service was good, once I got passed the AI responses. Was disappointed I was charged a return shipping fee. I’d like to order a new size but are hesitant due to... See more

Rated 4 out of 5 stars

Great Shows, but unfortunately my feet kept slipping out of the loafer, so i sent them back. The process went smoothly, although i did have to follow up once to ask when the refund would be processed.... See more


Company details

  1. Shoe Store
  2. Fashion Accessories Store

About Myrqvist

Written by the company

About Myrqvist

Myrqvist began its journey in 2016 with a clear vision: to craft quality footwear with a timeless design at a reasonable price. Our aim was to create shoes that could withstand the test of time and trends.

How do we combine top-quality craftsmanship with a modest price point? At Myrqvist, we take pride in our dedication to craftsmanship. While all of our design work is done at our headquarters in Stockholm, our shoes are assembled by experienced artisans in Portugal, with whom we have long-standing relationships. We choose not to add hefty margins, keeping our prices representative of the craftsmanship involved. This results in what we like to call premium footwear without the premium price tag.

Scandinavian design, attention to the finest details, and the use of top-quality materials from the best tanneries in the world are at the core of our business. Thanks to these principles, we were awarded the title of fastest-growing footwear brand in Sweden in 2020. Though we cherish our Scandinavian heritage, our shoes are now worn on every continent, recognized globally.

Our growth extends beyond Sweden. Our first shoe, the Oxford Äppelviken, remains a staple, but our collection has expanded to include sneakers, boots, sandals, and accessories. All our products share a timeless design and are made to last for years. This commitment to durability and style defines Myrqvist - premium footwear without the premium price tag.

Explore our collection and learn more about our commitment to excellence at www.myrqvist.com.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(1,950)

948 reviews in the last 12 months

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Rated 1 out of 5 stars

The clothes were ok but when I tried to…

The clothes were ok but when I tried to make a return I did not receive any label or QR code to my email. At this point it's been two weeks of my emailing them and not receiving a reply. I think I will need to initiate a charge back on my credit card in order to get my money back... What a mess.

June 30, 2026
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Reply from Myrqvist

Hello Stefan,

Thank you for your feedback. We sincerely apologize for the frustration you've experienced.

We have now taken the necessary actions to resolve your case and have contacted you directly by email with further information and assistance.

We appreciate your patience and hope to have the opportunity to resolve this matter for you.

Customer service team
Myrqvistt

Rated 4 out of 5 stars

Was trying to dial in my size

Was trying to dial in my size. Customer service was good, once I got passed the AI responses. Was disappointed I was charged a return shipping fee. I’d like to order a new size but are hesitant due to return shipping fees.

June 23, 2026
Rated 3 out of 5 stars

Don't hold their promises

Claims free delivery on orders over 1500 SEK, yet I'm charged for delivery when ordering over 3500 SEK. Claims product exchanges are sent out immediately, yet I haven't received any new item or heard anything from them for 3 weeks now since registering the return and sending back the original item.

June 24, 2026
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Reply from Myrqvist

Hi Martin,

Thank you for taking the time to share your feedback.

We're sorry that your experience did not meet your expectations.

We're pleased to say that both issues have now been resolved. The shipping charge has been refunded, and your exchange order has been processed and is on its way.

We appreciate your patience while we worked through this and hope to have the opportunity to provide you with a much better experience in the future.

Kind regards,
Myrqvist

Rated 3 out of 5 stars

Overall process was excellent

Overall process was excellent. The quality of the black suede a little less desirable. Few faded spots on both shoes around the toe area. Fit is tight, perhaps a size up would be better.

June 22, 2026
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Reply from Myrqvist

Hi Rico,

Thank you for taking the time to leave a review.

We're delighted to hear that your overall experience with us was excellent.

We're sorry to hear that the suede on your shoes did not fully meet your expectations. If you believe there is an issue with the finish, please don't hesitate to reach out to our customer service team with a few photos, and we'll be happy to review it with you.

Regarding the fit, suede will naturally soften and adapt to your feet over time. However, if the shoes feel too tight, we're always happy to help you find a better size through our exchange service.

We appreciate your feedback and hope to welcome you back again soon.

Kind regards,
Myrqvist

Rated 4 out of 5 stars

Product is great

Product is great. Totally worth it. Shipping time took a little long, like a couple of days or so to be shipped. All well informed in advance but quite too long nonetheless.

June 12, 2026
Rated 2 out of 5 stars

My experience was okay

My experience was okay. However, between the international shipping costs and the refund costs on shoes that don't fit my feet I would prefer to take my business elsewhere.

June 23, 2026
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Reply from Myrqvist

i David,

Thank you for taking the time to share your feedback.

We're sorry to hear that your experience didn't fully meet your expectations. We understand that return costs, particularly for international orders, can be frustrating when a pair doesn't fit as hoped.

Your feedback is valuable to us, and we'll take it into consideration as we continue to improve the experience for our international customers.

We appreciate that you gave Myrqvist a try and hope we'll have the opportunity to welcome you back in the future.

Kind regards,
Myrqvist

Rated 3 out of 5 stars

It was mentioned

It was mentioned, that the delivery is free of charge. But I reveived an invoice from fedex for 42.- swiss frank! why?

June 16, 2026
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Reply from Myrqvist

Hi Ibrahim,

Thank you for taking the time to leave a review.

We sincerely apologize for the inconvenience you experienced. We understand how frustrating it is to receive an unexpected customs invoice when shipping was advertised as free.

I'm pleased to say that this matter has now been fully resolved. The customs charges have been reimbursed, and we've worked with the carrier to ensure everything was handled correctly.

Thank you for your patience throughout the process, and we hope to have the opportunity to provide you with a much better experience in the future.

Kind regards,
Myrqvist

Rated 2 out of 5 stars

Unfortunately don't worth the money…

I‘ve worn a pair of Äppelviken oxford‘s in dark brown for over a year now.
They impress when it comes to style but regarding durability and longvity it‘s unfortunately not worth the money at all.
The outer sole wore down after a very short time and the shoelaces are broken by now, too. For this relatively high price, I would have expected more.

July 3, 2026
Unprompted review
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Reply from Myrqvist

Hi Jules,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.

While the outsole and laces are considered wearable parts and will naturally show signs of use over time, we would still be happy to take a closer look at your shoes to see if there's anything we can do to help.

If you could please send us a few photos of the shoes along with your order number to info@myrqvist.com, we'll be happy to review your case and see what solutions we may be able to offer.

We look forward to hearing from you.

Kind regards,
Myrqvist

Rated 2 out of 5 stars

The shoes run big

The shoes run big and I hade to change it. The shipping takes forever and I bought the shoes to a trip now the new pair will not arrive in time.

June 18, 2026
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Reply from Myrqvist

Hi Daniel,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations.

We're sorry that the first pair didn't fit as expected. While we provide a detailed size guide, fit can vary depending on the model and individual foot shape, which is why we also offer free exchanges to help our customers find the right size.

We also understand your frustration that the replacement pair won't arrive in time for your trip. We know how disappointing that is, especially when you were looking forward to wearing the shoes.

We appreciate your feedback and will continue working to improve both our sizing guidance and delivery experience.

Kind regards,
Myrqvist

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