Started using My Skin Feels products a few weeks ago and they have been an absolute game-changer! The moisturiser is incredible - super hydrating, nourishing and gentle, and little goes a long way and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
In terms of sustainability/brand ethics, of course, but these products also make a tangible difference to your skin! It’s instantly noticeable compared to a lot of other mediocre products on the marke... See more
Company replied
This is an amazing company!! Not only are the products gorgeous to use, ethically produced, and made from food waste, (which I love the thought of), but they have just generously donated two produc... See more
Company replied
Hello Firstly huge congratulations on your Dragons Den success! I am very pleased for you! My husband first spotted your cream at the Farmers Market near us almost a year ago and that started me us... See more
Company replied
Company details
- Beauty Product Supplier
- Beauty Products Wholesaler
- Cosmetics Industry
- Cosmetics Store
- Health and Beauty Shop
- Skin Care Products Vending Machine
About My Skin Feels
Written by the company
My Skin Feels is an award-winning skincare brand from Brighton, recently featured on BBC Dragon’s Den. We create over 99% natural, vegan skincare using rescued ingredients from the organic tomato ketchup, olive oil, breakfast oat and orange juice industries. By giving these nutrient-rich by-products a second life, we're able to create efficacious skincare while helping reduce food waste and environmental impact.
Our products are loved by people with sensitive, dry and eczema-prone skin, and are designed to support a healthy skin barrier with gentle, naturally derived fermented ingredients.
We believe skincare should be simple, effective and suitable for even the most delicate or reactive skin. From nourishing face creams and body care to everyday moisturisers, our multitasking products are designed to support healthy ageing, long-lasting hydration and support healthy skin naturally.
100%
VEGAN
RESCUED
FOOD
RECYCLED
WATER
NATURAL
INGREDIENTS
CRUELTY
FREE
RECYCLABLE
Everything is made locally in the UK and packaged in recyclable aluminium sourced from Europe, helping to reduce plastic waste and reduce our environmental footprint. Thanks to our upcycled orange ingredients, we're also able to make use of recycled water recovered during juice production. We're proud to create natural skincare that's better for sensitive skin and better for the planet — combining high-performance ingredients, sustainable innovation and ethical manufacturing in every product.
As part of our commitment to our community, we donate 1% of sales to Brighton & Hove Food Partnership to help tackle food waste locally.
Shop Now
Contact info
United Kingdom
- contact@myskinfeels.com
- myskinfeels.com
4.6
Excellent
141 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from My Skin Feels
Hi Jacqueline, this is amazing to hear. Thank you so much for taking the time to leave us a review and some feedback, it means a lot! Best wishes, Danielle & Team MSF
Lovely facial wash
Lovely facial wash. My skin feels so fresh after using. My 2nd purchase.
June 30, 2026
Reply from My Skin Feels
Hi Fiona, thank you so much for taking the time to leave us a lovely review. We're so happy you're loving our face wash and that you've repurchased - it really means a lot! Best wishes, Danielle & Team MSF
Great for TSW warriors!
I have eczema and am currently going through TSW (Topical Steroid Withdrawal) and finding this brand was a godsend! Danielle is so lovely and helpful! I love the ingredients for my skin, using the moisturiser feels good and doesn’t trigger any reactions. Will be in every bag I own! Loveeeeee
July 11, 2026
Unprompted review
Reply from My Skin Feels
Hi Emilie, thank you so much for such an amazing review and the kind words. We're so thrilled our moisturiser is helping you with your TSW! It really means the world that our products can help provide some relief. Best wishes, Danielle & Team MSF
Reply from My Skin Feels
Thank you so much for your lovely review, we're so pleased you're loving our face wash! Your support means a lot. Best wishes, Danielle & Team MSF
My skin looks smoother and more…
My skin looks smoother and more healthy. Great to find an effective ethical brand that works so well.
June 24, 2026
Reply from My Skin Feels
Hi Catherine, thank you so much for this amazing review. We're thrilled you love our moisturiser and that you find it effective - your support and kind words really mean the world! Best wishes, Danielle & Team MSF
I’ve been really enjoying these…
I’ve been really enjoying these products. They have an unusual, almost savoury, herbaceous scent that reminds me of a fresh herby salad in the best possible way. It’s quite addictive and unlike anything else I’ve used.
The face wash creates a lovely rich foam, leaving my skin feeling thoroughly cleansed without feeling stripped. The moisturiser has that same distinctive scent and feels wonderfully rich and nourishing on the skin without ever being heavy or greasy.
Overall, I’m absolutely loving these products and will definitely be repurchasing.
June 27, 2026
Unprompted review
Reply from My Skin Feels
Hi Kim, what an amazing review! Thank you so much for taking the time and for such kind feedback - we're thrilled you're loving both our products and their unique natural scent. We couldn't agree more!! Your support really means a lot, thank you. Best wishes, Danielle & Team MSF
Excellent skincare
Excellent skincare. So easy and enjoyable to use. I will get back to it as I'm trying to simplify my routine and this has everything your skin needs.
June 23, 2025
Reply from My Skin Feels
Hi Clem, thank you so much for such a lovely review. It makes us so happy to hear you're loving our products and appreciate the simple 2 step routine like we do! Your support means the world, thank you. Best wishes, Danielle & Team MSF
Great products
Great products - super quick delivery and very well packaged. Thank you.
June 15, 2026
Reply from My Skin Feels
Hello, thank you so much for your lovely feedback. We're so thrilled you're enjoying our products and that you're happy with the service. Your support means the world! Best wishes, Danielle & Team MSF
Reply from My Skin Feels
Thanks so much for taking the time to leave us a review. We're so happy you love our products! Thank you for your support. Best wishes, Danielle & Team MSF
Love this
Fantastic cream, gentle and effective. Good for the environment too. A real winner!
June 9, 2026
Reply from My Skin Feels
Hello, thank you so much for the lovely feedback! We're so happy you're loving our moisturiser, it really means a lot. Thank you for your support. Best wishes, Danielle & Team MSF
Although the products are a bit on the…
Although the products are a bit on the pricey side and when the moisturiser tube is nearly empty it is difficult to get that last bit out I find theproducts exceptional
June 9, 2026
Reply from My Skin Feels
Hi Heather, thank you for your review - we're so glad to hear you're loving our moisturiser! We have some handy tips & tricks on getting every last drop of product out the tube, if you wanted to get in touch at contact@myskinfeels.com to learn more. Best wishes, Team MSF
My husband tried my face wash and…
My husband tried my face wash and moisturiser… loves them, and now the only ones he’ll use.
June 1, 2026
Reply from My Skin Feels
Hi Joy, thank you so much for this amazing feedback - we're so thrilled our products are enjoyed by you both! Thank you, It really means a lot. Best wishes, Danielle & Team MSF
The face cleanser is great
The face cleanser is great. I don’t like the smell of the moisturiser
June 4, 2026
Reply from My Skin Feels
Hi Elaine, thank you for your feedback. We're really glad you're enjoying our face wash! Just so you know, we use our custom essential oil blend to provide both products with the same natural fragrance. It will be the olive oil byproduct and other natural ingredients that you are also smelling in the moisturiser. This is just what their natural smell is. We like to keep the essential oil fragrance minimal to keep our products suitable for sensitive skin. Hope that helps! And thank you for your support. Best wishes, Danielle & Team MSF
Not suitable for eczema prone skin
Be warned that the product is heavily fragranced and not suitable for eczema prone skin. I contacted the company who copied and pasted their ‘no returns’ policy which is not in line with the rest of the skincare industry, highly unhelpful.
May 28, 2026
Reply from My Skin Feels
Hi There,
I can assure we use 0 fragrances in our products.
You can see on the back of the box we use a very small blend of essential oils which makes up under 1% of the product.
Our products are cosmetically tested for sensitive and eczema-prone skin but we can't promise they work for everyone as that would be 'claiming a miracle' which is not something we would do.
We are a very small business with a standard returns policy in line with the rest of the industry of brands at our size to protect ourselves.
I'm sorry the the products didn't agree with your skin. Our customer service girl is amazing and I'm sure she will have explained the whole process to you but if you want to email me, the founder with your phone number, I will gladly explain everything to you: danielle@myskinfeels.com and perhaps I can help. Thank you
I absolutely love My Skin Feels
I absolutely love My Skin Feels. I get hives which causes skin breakage and sensitivity. MSF moisturiser is the only thing I can put on my skin when I’ve had a hives breakout and I do believe it helps my skin barrier recover quickly. Absolutely love the smell, and because my skin doesn’t react I know it’s not an artificial fragrance. Please never change the recipe because it’s been a game changer.
May 26, 2026
Reply from My Skin Feels
Hi Eliza, thank you so much for such an amazing review - we're so so thrilled that our moisturiser has worked so well for your sensitive skin. It really means the world, so thank you for your support. Best wishes, Danielle & Team MSF
Absolutely love the products
I love this company the products are amazing! I just signed up to the subscription so that I don’t ever run out! Finally found products my skin love!
June 1, 2026
Reply from My Skin Feels
Hi Sofia, thank you so much for your wonderful review! We are thrilled you're loving our products, and your support truly means the world! Best wishes, Danielle & Team MSF
“I absolutely love the My Skin Feels…
“I absolutely love the My Skin Feels brand and everything it stands for.
I bought the product for my teenage daughters after seeing the product at a Wellbeing festival I went to. The products feel amazing on our skin and really does bring a little joy to our daily routine and has helped with teenage break outs and eczema. We love that the ingredients are natural, vegan and sustainably sourced, and give fantastic results.
It’s refreshing to find a company that promotes healthy, confident skin and embraces skin care in such a positive way. The thoughtful packaging and commitment to reducing food waste make me feel even better about supporting them.
Beautiful products, wonderful values and a company that genuinely helps you feel good in your own skin.”q
May 21, 2026
Unprompted review
Reply from My Skin Feels
Hi Joanne, thank you so much for such a lovely review! We're so thrilled you and your daughters are loving our products - your support and kind words really means the world to us! Thank you! Best wishes, Danielle & Team MSF
My third tube
This is my third tube. My face isn't going to dramatically change, when all said and done I've had it for 77 years but my skin is super soft and looks and feels healthy. I use a BB cream instead of foundation and this moisturiser provides an excellent base. Absorbs super quick and not at all greasy.
May 6, 2026
Reply from My Skin Feels
Hi Kathleen, thank you so much for this amazing review and for your continued support. We're so happy you love our moisturiser so much - it really means a lot! Best wishes, Danielle & Team MSF
A truly gorgeous duo
A truly gorgeous duo! The cleanser was simple, no fuss. Lather up and apply on damp face. It removed all my makeup with no eye sting ( massive +) and my skin felt clean without feeling stripped of all moisture. Then the cream, despite being quite creamy, went on so smoothly and disappeared quickly with no greasy or sticky feeling. Just moisturised. I honestly can't recommend this enough for us folk who cant be bothered with fuss, but want real! 5 stars!
May 16, 2026
Unprompted review
Reply from My Skin Feels
Hi Ursula, thank you so much for this amazing review of our products! We're so thrilled you love them and your kind words and support really mean the world, so thank you!! Best wishes, Danielle & Team MSF
10/10 for so many reasons!
Brilliant products, worth every penny. The moisturiser is excellent, fast absorbing and not greasy at all. As someone who works outside this product is a lifesaver and no other moisturisers compete in my opinion.
May 17, 2026
Unprompted review
Reply from My Skin Feels
Hi Sam, thank you so much for this amazing review! We're so thrilled you're enjoying our moisturiser and sorry (not sorry) that we might've ruined all other moisturisers for you!! Jokes aside, your support means the world so thank you so much. Best wishes, Danielle & Team MSF
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.