I’ll definitely be ordering more mystery shirts from here! I received the Sunderland away shirt from the 25/26 season and absolutely loved it. If you’re into shirts from mid-table or smaller clubs and... See more
Company replied
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See what reviewers are saying
I’ve ordered a few shirts from Mystery United, and while the concept is fun, the experience has been mixed. My first shirt was too small despite ordering a larger size, and the quality wasn’t grea... See more
Company replied
I ordered the Cape Verde 2026 Home Jersey and overall I am happy with my purchase. The jersey is genuine, the quality is excellent, the sizing is accurate, and it arrived well packaged. The price... See more
Company replied
Fast and Safe Delivery and really nice Kits - we bought it as a 13 man group going on vacation and had lots of fun opening the mysteries hidden inside.
Company replied
Company details
Written by the company
𝙒𝙀 𝙎𝙐𝙍𝙋𝙍𝙄𝙎𝙀 𝙁𝙊𝙊𝙏𝘽𝘼𝙇𝙇 𝙁𝘼𝙉𝙎 ⚫🟠 At Mystery United, everything centres around one mission: 𝙨𝙪𝙧𝙥𝙧𝙞𝙨𝙞𝙣𝙜 𝙖𝙣𝙙 𝙘𝙤𝙣𝙣𝙚𝙘𝙩𝙞𝙣𝙜 𝙛𝙤𝙤𝙩𝙗𝙖𝙡𝙡 𝙛𝙖𝙣𝙨. With our Mystery Boxes – the heart of our company – we now reach football fans in 29 European countries. Each box guarantees excitement, experience and the unique feeling that makes football so special. We have already made more than 200,000 football fans happy. They rate us 4.6 out of 5, a score we are extremely proud of. Our products come from all corners of the world, thanks to strong connections with suppliers and partners. From our professional location in Vriezenveen, we work daily on growth, innovation and enhancing the football experience. Our products are now also available in various physical shops. In addition to Mystery Boxes, we are continuing to build on: 𝙈𝙮𝙨𝙩𝙚𝙧𝙮 𝙏𝙞𝙘𝙠𝙚𝙩𝙨 - a completely new way of experiencing football matches; 𝙀𝙭𝙘𝙡𝙪𝙨𝙞𝙫𝙚𝙨 - rare and authentic shirts for the true collector; 𝙐𝙣𝙞𝙩𝙚𝙙 𝙎𝙥𝙤𝙧𝙩𝙨 𝙎𝙪𝙥𝙥𝙡𝙮 - (B2B) partner for amateur clubs, with EYE Sport as the main brand for teamwear; 𝘽𝟮𝘽 𝙎𝙖𝙡𝙚𝙨 – expanding into retail, with first locations such as Intersport, Jumbo and Praxis. Want to know more about us? Visit mysteryunited.shop, send an email to info@mysteryunited.shop or send a personal message! ✉️
Contact info
Bedrijfsweg 9, 7671 EG, VRIEZENVEEN, Netherlands
- info@mysteryunited.shop
- mysteryunited.shop
4.5
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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what I ordered was supposed to arrive…
what I ordered was supposed to arrive on the 27th, today is the 6th of January and it hasn't arrived yet, why?
January 6, 2025
Unprompted review
Reply from Mystery United
UPDATE: Package was delivered on January 9, 2025.
Hello,
Thank you for your review.
How annoying to hear that the package has not arrived yet. The reason for this is the high delivery pressure that is currently going on combined with the aftermath of the holidays. According to the tracking, your parcel has been in the destination country since 31 December and is now being prepared.
We are confident that the package will be delivered this week!
Kind regards,
Mystery United
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Wrong size
I ordered a joursey in XL and received ohne in XXL. Doesn't fit of course. Never ever again.
September 21, 2024
Unprompted review
Reply from Mystery United
Hello Marvin,
Thank you for your review!
Did you know that there was a small black note in the box to indicate that this was done on purpose? This is because the shirt is smaller than we are used to and that is why we sell it as a size bigger :)
Of course the shirt can be exchanged, this can be done via mysteryunited.returnless.com.
Kind regards,
Mystery United
All shirts shipped on time
All shirts shipped on time, all shirts cool, size-change during the sub was no problem. Very cool service.
September 13, 2024
Unprompted review
Reply from Mystery United
Hello,
Thank you for your review!
Kind regards,
Mystery United
Dissapointment
ladies and gentlemen
I don't understand why you offer the option to express a wish and then it is not taken into account. Disappointing
August 17, 2024
Unprompted review
Reply from Mystery United
Hi Lukas,
Thank you for your review. The comments field is mainly for indicating what you really don't want to receive. You may send more specific wishes, but we never guarantee that we will be able to fulfil them.
Should you not like a shirt, you can always exchange it via mysteryunited.returnless.com!
Hoping to have informed you sufficiently.
Kind regards,
Mystery United
Great concept, excellent customer service and beautiful jerseys
I ordered a few boxes for me and my friends and the experience was great!
June 19, 2024
Unprompted review
Reply from Mystery United
Hello,
Many thanks for your review. We are glad to read that you and your friends had fun while opening our Mystery Boxes!
Kind Regards,
Mystery United
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Fast delivery, nice shirt!
Got my shirt super fast, as always. I now have an abonnement, looking forward to my next one!
May 20, 2024
Unprompted review
Reply from Mystery United
Hi,
Many thanks for your review! Glad you are so excited!
Kind regards,
Mystery United
Good quality.
The shirt was in good quality, I really like the randomness of it. It's interesting to afterwards read the history of the team that you got.
May 1, 2024
Unprompted review
Reply from Mystery United
Hello,
Thank you for your review!
Kind regards,
Mystery United
Reply from Mystery United
Hello Luca,
Thank you for your review! The comments field is specifically for indicating what you don't want to receive, e.g. 'No pink' or 'no Barcelona'. For specific requests, we never guarantee to fulfil the request.
Should you really not like the shirts, you can always exchange them via our return platform! In this case, the customer pays the return costs, but we will then send a new package once free of charge.
Hoping to have informed you sufficiently.
Kind regards,
Mystery United
All perfect! two interesting trikots
All went perfect! We ordered two Mystery boxes and get two original trikots. Everton and Mexican Club.
We can recoment this way of Mystery boxes :-)
May 29, 2023
Reply from Mystery United
Thank you Yalcin!
Kind regards,
Mystery United
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Reply from Mystery United
Hoi Thijs,
Bedankt voor je review!
Vriendelijke groet,
Mystery United
Reply from Mystery United
Hey Niels,
Hartelijk dank voor je mooie review! Veel plezier met je shirt.
Vriendelijke groet,
Mystery United
Reply from Mystery United
Hi Florian,
Thanks!
Kind regards,
Mystery United
At first
At first. Please send your E-Mails in english because I don’t speak dutch:D
Great Kits I’m very happy with them. New orders could follow
January 6, 2023
Reply from Mystery United
Hi Paul,
Many thanks for your order(s)! Hope to see you again soon!
Kind regards,
Mystery United
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Reply from Mystery United
Hey Angelo,
Dankjewel voor je mooie review!
Met vriendelijke groet,
Mystery United
Alles was tiptop in orde en ook de…
Alles was tiptop in orde en ook de snelle levering was top.
November 8, 2022
Reply from Mystery United
Hoi Ken,
Dank voor je mooie review!
Vriendelijke groet,
Mystery United
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Reply from Mystery United
Hoi Stefan,
Bedankt voor je super review!
Vriendelijke groet,
Mystery United
Very nice service for extra fast…
Very nice service for extra fast shipping!
Speed answer of my request. So i am happy :))
June 29, 2022
Unprompted review
Reply from Mystery United
Hoi Mark,
Heel erg bedankt voor je mooie woorden!
Vriendelijke groet,
Mystery United
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