My Story TEE Reviews 

22
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent products. Both the sleeveless t- shirt and sweatshirt I bought are well made and beautifully printed. Customer Service went above and beyond to make a size correction on a custom ordered shi... See more

Rated 1 out of 5 stars

Awful automated customer service. No option to talk to an actual person. The chat feature on their website does not work. Ordered on Friday night. They are closed on weekends. Tried calling first thin... See more

Rated 5 out of 5 stars

Love both the t-shirt and the hoodie. I never know if the sizes are accurate or run small. These did neither. They were very generous with the sizing which reassured me that even with shrinkage, I wil... See more

Rated 5 out of 5 stars

Love my sweatshirt. Excellent quality. And when I had to contact customer service to exchange for a smaller size, my emails were answered immediately and my issue resolved! Thank you!!

Company details


Contact info

  • N Pennsylvania St 211, 46204, Indianapolis, United States

  • mystorytee.com

3.9

Great

TrustScore 4 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(22)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not give these people your money!!!

Do not give these people your money!!!! I ordered a t-shirt that took five weeks to ship. Arrived with ink stains all over the front and was basically a men’s ( Hanes) brand t-shirt. Walmart sells the same shirt for 5.00. I reached out to customer service and filed a claim, sent pictures and expressed I would like a full refund for the time it took to receive, quality of the shirt and the ink stains all over the front. A day later through an email they stated they were sending out a new shirt. I immediately emailed back and demanded a refund and expressed I did not want a replacement and I would gladly send it back. I was ignored. All communication is through email. There is no option for a refund. Do not give this company your money! They are awful to their customers. The worst customer service / company I have ever in my life dealt with!!

May 23, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Awful automated customer service

Awful automated customer service. No option to talk to an actual person. The chat feature on their website does not work. Ordered on Friday night. They are closed on weekends. Tried calling first thing Monday morning to change my order because a friend of mine ordered the exact same item for another friend. Online status on Sunday was "preparing printing" already and I couldn't change anything. Total BS. No response from cust8service. I was basically robbed.

May 11, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent products

Excellent products. Both the sleeveless t- shirt and sweatshirt I bought are well made and beautifully printed. Customer Service went above and beyond to make a size correction on a custom ordered shirt that didn’t fit. I highly recommend them.

May 7, 2020
Unprompted review
Rated 1 out of 5 stars

Don't use this company

Don't use this company. Worst customer service ever!! Week not get my order because they can't update the shipping address. But my order hasnt even shipped from their company yet!

April 30, 2020
Unprompted review
Rated 1 out of 5 stars

Quality appears good, processing of order bad.

Not sure of quality, as I still haven’t received my order and it’s been 12 days. Product is “ in production” per company through email. No telephone and ad says click icon for “chat” but there is NO icon. They processed my payment the next day and now says an additional 10 days or more before I receive. Wish my payment was still “ in production”, I would cancel. NOT
A GOOD COMPANY, DO NOT ORDER!!

It took one month for me to receive the hoodie. The quality and size appear to be great, but they take your payment within 24 hours, but your order takes one month to get to you is NOT what they advertise. They need to work on their processing.

April 17, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Love both the t-shirt and the hoodie

Love both the t-shirt and the hoodie. I never know if the sizes are accurate or run small. These did neither. They were very generous with the sizing which reassured me that even with shrinkage, I will be able to wear this for years to come. Haven’t washed the farmers yet but am very happy with them. Thanks!

April 16, 2020
Unprompted review
Rated 2 out of 5 stars

I ordered a Florida girl in a Georgia…

I ordered a Florida girl in a Georgia world. The material was great but the first time I washed it with other pastels , absolutely no bleach ! , when I took it out it had light colored blotches all over it. I ordered pink , but guess I should have ordered a large white instead. At least it would have been the same color all over. I was very disappointed because of the cost. I can’t afford another one.

April 4, 2020
Unprompted review
Rated 5 out of 5 stars

True CO. Girl : Love the shirt

I really love the TEE and have found it very true to size. I am a CO. girl having lived there for 39 yrs before moving to FL to be my mother who is in her 90's I miss my Mountains and can't wait to move back one of these days

April 4, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

I LOVE THE TEES

I love the tees but, the garments run big and when shipping the sweatshirt, don't roll in a ball because the black lettering is sweating on the rest of the sweatshirt.

March 21, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Love my sweatshirt

Love my sweatshirt. Excellent quality. And when I had to contact customer service to exchange for a smaller size, my emails were answered immediately and my issue resolved! Thank you!!

March 7, 2020
Unprompted review
Rated 5 out of 5 stars

Great company!!.

Great company!!.. customer service is Excellent , Quality of my sweatshirt was excellent ,and sizing was right on!.. will be ordering again

February 22, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

I love this sweatshirt

I love this sweatshirt. I've been looking for one like this since I left VA for FL. Thank you so much. I live the color, quality, and the print on it.

February 7, 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look