mytacticalpromos.com Reviews 

1,221
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 267 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality and wide selection of products, finding them reliable and suitable for various needs. Many people also highlight the excellent customer service, noting prompt responses and effective issue resolution. Reviewers appreciate the reasonable prices and good value offered. However, some customers noted order issues, such as receiving duplicate items or experiencing significant shipping delays. A few other people felt certain products were not as expected, sometimes appearing cheap or different from advertised. Additionally, some mentioned concerns about shipping and handling costs or perceived misleading offers for 'free' items.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers appreciating the quality and affordability of... See more

Order

Consumers find order experiences to be ambiguous, with some expressing strong dissatisfaction and vowing not... See more

Customer service

People report positive experiences with customer service, highlighting their professionalism, quick... See more

Quality

Customers had positive experiences with quality, with many reviewers loving the products received and... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers praising the great,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a promo bag with a couple other items. I got worried because I didn't see no tracking information but it took my money off my card. One quick email to my tactical promos bingo they had givin... See more

Rated 4 out of 5 stars

My experience with Mytacticalpromos was satisfying and helped me pick up some new outdoor supplies. As a retiree, many of the items (knves, flashlights, fire starters and other emergency equipm... See more

Rated 5 out of 5 stars

I had no problem what so ever I just lost my job and couldn't afford it right now until I get back on my feet. So I recommend that hikers, fisherman,and campers subscribe to Tactical Promos cause they... See more

Rated 5 out of 5 stars

Love the package I received today and quality of products ordered! Website is somewhat confusing with the bonus system don’t like having to renter info everytime ! Needs to be more streamlined to av... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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No history of asking for reviews

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3.9

All reviews

(1,221)

266 reviews in the last 12 months

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Rated 1 out of 5 stars

Shipping is terrible

Shipping is terrible, i spent 13.00 dollars for it and it takes more than a week for support to even email u back, and i never did get it. I wouldn't deal with these people. I think it's a scam. Getting ready to call my card people to get my money back.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Sling bag

I had gotten the tactical sling an I love it. Very durable and it looks great. I also received a knife sharpener and a tactical light it's very bright.
I didn't know that there was a membership fee just thought it was shipping and handling fee. But overall I love the items I received before I cancelled my membership.
Thank you

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great company

The products are amazing and if you have a problem like delivery issues or missing items you can contact support and they will help you out no problem
I had a problem with delivery and they fixed it and made everything right

February 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Never disappointed

I’ve ordered several items and everything I have received has been very good quality. Shipping is fast and there have been no disappointments. Customer service is top notch! I highly recommend them for your tactical gear

February 16, 2026
Unprompted review
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Rated 2 out of 5 stars

Disgruntled customer

ÚI made several orders on the 3rd of this month and for to be exactly the gold coins are good but surprise gift one was nice the other one was cheaply made I'm still waiting on one package to be shipped since the 3rd not very happy probably won't order again🤬😡😠 not to mention I paid for immediate shipping on this package I'm waiting on and they said they were going to refund my money but i still have not received it 😡

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

This company tried to lie to credit card dispute

If there was a lower number I would give it. I ordered 2 First Aid Kits as Christmas gifts. They did not arrival until after Christmas. I wanted to return then for full refund.
I could not even find the website to return the items.
I requested info on how to return. What i got back was since I did not CANCEL they would not give me refund. I told them I ALREADY had the order so how could I cancel.
I then filed a dispute with my credit card. Next email said since I already filed a dispute they would not do anything until dispute was settled.
This was in 3 emails. I ask for a Return Code and Shipping Address. Finally i got a return label. Since I already DIDN'T trust this company i used a USPS label.
I sent a email to them with orders #s and Tracking number.
Today I get a letter from my credit card dispute center saying...they will not give me my $99.90 and my $99.90 since I did not use THEIR return label.
That in in the policy for Returning packages.Now how would I know that since I can't even get to the webpage. When I tried I got to the place called Just Answer
You have to pay when you go there.
January 6 asked for refund. January 12 package was Delivered through USPS.
If I used the wrong label WHY DID THEY
EXCEPT IT!!!
I checked with the BBB and from their website they said 54 complaints in last year were in for mostly the same thing.
Trustpiolet has helped me in the past. How could I know what return policy is when I cant even get to webpage. Also they did not tell me when they sent the return label I HAD to use this label.
I will never order from this place. I personally feel like I was scammed.
We live on a fixed income and what was to be a Christmas gift not arrived and I used other food money for gifts.
What a ripe off. Beware when ordering from any company who has USA address but is really from overseas.
UPDATE...
After MyTacticalPromos told my credit card dispute that I did not used THEIR Shipping label and refused to refund me my money. That company sends me an email saying "I could use any label I wanted and they NEVER said the would not give me a refund.
I call the credit card and telll them about the messages. I even asked Are they allowed to lie to you??
The customer service worker never heard of anything like that before. She had to give it to her Supervisor.
Well this afternoon I get email from Mytacticalpromos saying they are giving me my FULL refund.
Just BEWARE that if this company can try to lie in credit card dispute who knows how many others they have tried to do it too. BEWARE

February 12, 2026
Unprompted review
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Rated 5 out of 5 stars

I had a problem placing an order

I had a problem placing an order. It seemed to duplicate the order. I contacted my tactical promos via email. And they took care of it and canceled the orders as I asked it was fantastic, will will be placing more orders with My tactical promos , thank you again so much sincerely stuart mcfarland

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great place

Great place. They are very professional and willing to help you if you have any questions. Great products!

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

Gave them another opportunity to prove…

Gave them another opportunity to prove the were a light company and they failed miserably. Ordered military watch which was to come with a "Mystery Box" valued at $150 this was printed on the order confirmation. Received the watch which was a cheap plastic watch made in Japan the looked like it came out if a Cracker Jack Box and guess what ? No Mystery Box valued at $150 rather a flimsy key chain pliers . Total crap. I will not be purchasing anything from them again. Buyer beware. 🔥

February 6, 2026
Unprompted review
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Rated 4 out of 5 stars

Order confirmation

I was concerned whether or not my order went thru, and after leaving a message I received a follow up email from support with a confirmation number that my order was placed and being filled and ready to be shipped

February 5, 2026
Unprompted review

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