I would thank you for getting back to me in a timely manner.I would like to thank you for refunding me my refund in timely manner.
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Thank you so much. I think I made a mistake for the subscription that I don't really needed. I realized it when I received the deduction information. Thank you Naanise
The response was immediate, Mason was helpful and kind. I asked the money back as nobody informed me that a annual or other type of fee exists.
its a great site i mistaknly bought something and they helped me alot refund the order and im waiting for it
4.2
Great
163 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Taking my money didn’t even set this…
Taking my money didn’t even set this company up so be careful
December 3, 2024
Unprompted review
Thank You for your cooperation
Thank You for your cooperation, Marshall, everything was ok.
November 28, 2024
Unprompted review
I really didn't had much time with…
I really didn't had much time with Mytrend but what I don't like about the company is the service. They wil deduct money from you even though you didn't order anything. Iam happy to get refunded by them but I mean you have to advise people on your products
September 19, 2024
Unprompted review
It want to be payed more than than R19…
Thank you for the call Eugene.
November 6, 2024
Unprompted review
Cancelled Membership
Hi Ahlby, my experience with Mytrendtide was good, my issue was handled very well.
October 22, 2024
Unprompted review
Good effort by the team thanks for the…
Good effort by the team thanks for the follow up
October 22, 2024
Unprompted review
Support team was helpful.
October 18, 2024
Unprompted review
I would give a zero rating
I would give a zero rating. It's a scam. Related to a sporting carnival I was trying to watch live stream of my son's football carnival. Thought I was paying $1.67 to view the live stream. Did not get the live stream, missed my son's game and now have been billed / scammed for a larger amount.
September 29, 2024
Unprompted review
Reply from Mytrendtide
Dear Kellie,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@mytrendtide.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Is this a real thing?
Is this a real thing? I feel like I’ve been conned and been charged money
October 2, 2024
Unprompted review
Reply from Mytrendtide
Dear Mrs Leila,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@mytrendtide.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
The service was great
September 25, 2024
Unprompted review
If I could give zero stars
If I could give zero stars, I would. I purchased a Bentgo box through a Facebook ad.
Instead of the bentgo box, I've been charged two transactions and signed up for a monthly plan on onlyjustshoes.com and mytrendtide.com, Which I did not consent to.
After seeing the first transaction to mytrendtide.com, I called in a dispute. They then canceled my subscription (did not return the word charge). Five hours later, I've was added to another spam site (onlyjustshoes.com) and charged another arbitrary amount.
EDIT : they have been harassing me for a year to delete this post “ Please rest assured this isn’t about silencing your experience. It’s about completing the process so we can officially close your case and make things right. ”
September 2, 2024
Unprompted review
Reply from Mytrendtide
Dear Kaley,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@mytrendtide.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
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