My Watch LLCReviews 

289
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and ability to make deals happen, often going out of their way to accommodate requests. The products, particularly the watches, are frequently described as exactly as advertised, in excellent or mint condition, and often exceeding expectations. Reviewers highlight the efficient and transparent service, noting that the ordering process is simple and the user experience is smooth and stress-free, even for high-value purchases. The delivery service is consistently lauded for its speed, with many watches arriving on time or even earlier than expected, sometimes within 24 hours. People appreciate the excellent communication throughout the process, with staff providing updates and answering all questions, which helps alleviate any nervousness about online luxury watch purchases.

What people talk about most

Product

People report positive experiences with product, consistently noting that items are precisely as described,... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, patience, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast shipping and... See more

User experience

Clients share positive opinions on user experience, with many describing it as great overall, smooth, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the overall great service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yet another flawless deal with Danny at My Watch LLC ! I texted Danny after hours about a trade for a new oysterflex Daytona. Surprisingly (well not actually) I got my reply that same evening. Dan... See more

Rated 5 out of 5 stars

I’ve bought 4 expensive watches from Danny in the last month and have been extremely happy with the service and the product. I haven’t been able to beat his prices anywhere else on the web (and believ... See more

Rated 5 out of 5 stars

1st class buying experience. Danny and his team were great, very detailed and organized. My watch was exactly as described and showed up at my location 2 days after the purchase was made. No hidden fe... See more

Rated 5 out of 5 stars

My experience buying with My Watch was perfect, Danny and team answered all my questions about the product and during the process. I had some doubts before received the watch and he,s always answe... See more


Company details

  1. #5 of 46 best companies in Watch Store
  2. #1 of 3 best companies in Watch Repair Service

Written by the company

My Watch LLC is a new and pre-owned luxury watch dealer based in the Metro Detroit area (Oak Park, Michigan). Specializing in BUY-SELL-TRADE-CONSIGNING high-end watches and jewelry, we are a trusted dealer working with all luxury brands with a strong inventory on most popular modern Rolex models including Daytana, Day-Date, GMT Master II, Submariner, Datejust, Yacht Master, Sea-Dweller, Skydweller, Cellini, and Milguass. MyWatch is not an authorized Rolex SA AD nor are we an authorized retailer of any other watch manufacturer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

289 reviews

5-star
4-star
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1-star

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4.9

All reviews

(289)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Had a great experience buying my watch…

Had a great experience buying my watch at my watch. They were very friendly and helpful with my purchase. They also sized my watch.I really recommend if you’re looking for a luxury watch go see them. I’ve been very happy with my purchase

January 4, 2024
Rated 5 out of 5 stars

Easy

Easy, transparent transaction. Had a hiccup but they made it right and had excellent customer service.

November 29, 2023
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Rated 5 out of 5 stars

Highly recommend

Danny was awesome. He was very patient, knowledgeable and kind. I was looking for a watch for my brothers birthday and he picked the best first Rolex a guy could ask for. I also trust his opinion, I gave him a budget and he was so conservative about the watch we ended up choosing. He’s not out to sell you the most expensive piece. He listens to your story and chooses the watch suitable to your needs. Great guy and ever greater experience. Thank you Danny, my brother loved the watch.

December 21, 2023
Rated 5 out of 5 stars

5 Stars

Smooth, seamless process. I was in the market for a gift for my wife. Levi made it happen in a short amount of time, with impeccable, communication, and customer service. He gave me a peace of mind doing business with My Watch LLC, watch was delivered as advertised. No wonder why they are a five star rated business. I would definitely to do business again in th

December 11, 2023
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Rated 5 out of 5 stars

Great Experience

My Rolex "Smurf" was delivered timely and was as advertised. I am very happy with my purchase and I will use Danny and his team for my next buy...

November 16, 2023
Rated 5 out of 5 stars

very easy smooth transaction

very easy smooth transaction. Danny made me feel comfortable about my purchase sight unseen. it was a completely online and chat transaction. unbelievable how quick i got the watch. bought it friday and had it before noon tuesday.

November 6, 2023

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