A lot follow up and emails but still haven't recivied the reimbursement on my card. Yesterday I had a additional charged. Please help me to cancell this account and stop charging me monedas. Thankd... See more
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See what reviewers are saying
Alero, one of the best assistants on the website, is helping me resolve my issues. He replied instantly and was available for further communication! Great service, thank you!
Although my initial impression fo the company was not good, after dealing with the customer service department, they went out of their way to rectify my query in a friendly and efficient manner. Th... See more
I had an issue with an item. The customer service representative was helpful, understanding and kind. my problem was solved and I am pleased with the outcome. Thank you.
4.5
Excellent
124 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great service from Declan
Great service from Declan. A pleasure to deal with
April 20, 2025
Unprompted review
Ann has given me great customer service
Ann has given me great customer service
April 7, 2025
Unprompted review
Helpful Support
"Emily is in touch and helping to resolve the issue.", "Helpful Support", "Issue is being handled well".
March 3, 2025
Unprompted review
Good Customer Support by KAI
February 20, 2025
Unprompted review
Edith and the escalating team are in…
Edith and the escalating team are in touch in resolving the issue I have
February 3, 2025
Unprompted review
Phoebe contacted me within a day and…
Phoebe contacted me within a day and promised to resolve. Thanks
January 20, 2025
Unprompted review
Alero's help
Alero, one of the best assistants on the website, is helping me resolve my issues. He replied instantly and was available for further communication! Great service, thank you!
January 12, 2025
Unprompted review
Helpful
Paula from customer service team was very informative and willing to help
Theresa Marsh
December 12, 2024
Unprompted review
great service
October 16, 2024
Unprompted review
I had an issue with an item
I had an issue with an item. The customer service representative was helpful, understanding and kind. my problem was solved and I am pleased with the outcome. Thank you.
October 18, 2024
Unprompted review
Thank you escalation team for the help…
Thank you escalation team for the help provided
October 15, 2024
Unprompted review
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