N95maskco Reviews 2

they are a scam operation from a so called phony signup for auto subscriptions they say I signed up for when no such mask even exists on their website for me to subscribe to then billing me 89.00 as though this auto renew is legit then fulfilling their "commitment" to send the white masks I signed up for receiving that do not exist out - which arrive as green masks from an apparel company with no ASTM certification and a different dimension - then what was advertised which was a blue astm certified mask, do not do business with them/ read the BB complaints against this company -

CHEAP PRODUCT HORRIBLE CUSTOMER SERVICE.. they only care about $$$...

After paying $100+ dollars for 10 N95 mask and expedited shipping, I received “medium” mask in a damaged box with no instructions...The medium size was too small for me and husband. I’m 5’4, 130 lbs. Not only that, we tried 3 masks and the bottom band/ strap came off as soon as we pulled it..I documented everything and reached out to customer service. I was asked to return the package and provided with their return address in NYC and RMP#..I had to pay for return which I did and sent the package through USPS..after few days USPS tracking showed package was not received as there was no one in that location!!
I reached out to support team again and at this point I was told they MOVED and provided with a different address and a return label.

The company makes it harder for you to return the package. I insisted that they issue my refund as this is not my fault that they never communicated change of address. Their response was basically we don’t care, return our product some how or get lost.

To all the future buyers take your business elsewhere, they’re not worth it.