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Rated 1 out of 5 stars

Company is a complete scam.. They say they are regulated when all they do especially on binary options is manipulate their price software to lose within the last 5-15 seconds where you lose by 1 micro... See more

Company replied

Rated 1 out of 5 stars

Update 10/09/23- so after reporting Nadex they blocked me from telegram, Facebook.. then randomly got in touch to say if I want my funds I need to make a further payment. Not come across a more disg... See more

Rated 1 out of 5 stars

Nadex is a rip off controlled and manipulated the big boys. It is almost impossible to win a 5 minute trade. They easily manipulate the market hover and around the strike point then move in the direct... See more

Company replied

Rated 1 out of 5 stars

You might think this company is good under regulation. Absolutely wrong, they turn out to be a shady scam, You cannot withdraw, they make all kind of excuse or rule to make withdrawal difficul... See more

Company details

  1. Stock Broker
  2. Finance Broker

Written by the company

North American Derivatives Exchange™ (Nadex), is the first and largest US-regulated exchange that offers a limited risk, short-term, low-cost way to trade Binary Options, Knock-outs, and Call Spreads. Access many markets including Forex, stock indices, commodities like oil, gold, and more. Your funds are secure in top U.S. banks, not offshore. Nadex is regulated and transparent and gives individual traders like you a level playing field.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

217 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

NADEX is the perfect platform for me

NADEX is the perfect platform for me. I am 73 and always wanted to try day trading but did not want to end up in penury in the process. NADEX offers all the excitement of various lengths of trades with no margin calls and defined risk.

The people I've talked to have been helpful beyond the requirements of their jobs. The videos and daily updates are wonderful.

I have and will continue to recommend NADEX to anyone who is interested in trading.

December 23, 2020
Rated 4 out of 5 stars

Glad of the platform that is US based

Glad of the platform that is US based. I like the old app much better. Sure hope these derivatives stay as tax favorable as they are now. The strikes are really close making it more difficult to profit.

December 23, 2020
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Rated 5 out of 5 stars

Nadex is great

Nadex is great! You always do a good job. I am a small investor so you have given me the opportunity to trade markets I normally could not trade such as crude oil. Also, I do have to be worried about the pattern day trade rules. Thank you again

December 23, 2020
Rated 5 out of 5 stars

Stop loss feature integration

Everything is great and I love using the Nadex platform but there really needs to be a stop loss feature integrated in place for the binary options. If a stop loss feature where you could easily express the price per contract you want your trade to close out at automatically in case the market goes against you that would be ideal. Please look into this for us traders. Thank you

December 23, 2020
Rated 5 out of 5 stars

GeT SoMe

I love the Nadex platform I’ve never been so amazed at something in my life I took $300 and ran it up to $18,000 all in a matter of a week I may have lost a little bit back but I have cashed out plenty and I can tell you right now if you have a decent eye for technical analysis you'll love you some Nadex too!!

December 23, 2020
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Rated 3 out of 5 stars

Great trading option but missing few…

Great trading option but missing few improvements to get the 5 stars like better and more technical indicator/chart tools and the possibility for stop loss in order to better manage the risk on the trades.

December 23, 2020
Rated 5 out of 5 stars

love the new dark mode very nice touch

love the new dark mode very nice touch, also have to put in there the history statement. all around great platform from computer to mobile use, very easy and simple interface makes the experience of trading great 👏🏾👏🏾👏🏾👏🏾👏🏾

December 23, 2020
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Rated 1 out of 5 stars

I traded binary

I traded binary, 5 minute Duration. I had 43 seconds remaining, The candlestick spiked 15pips in the long position and the sell contract price did not move at all and I was stuck at a loss until the contract expired. The buy option was not even available during breakouts. rigged to benefit the broker, even when they gouge you on fees to place and close an order.

December 23, 2020
Unprompted review
Nadex logo

Reply from Nadex

Hi Mark,

Your experience is important to us and we are more than happy to review the trade with you. If you still have questions or concerns, please don’t hesitate to contact us: https://www.nadex.com/contact/.

The Nadex Team

Rated 1 out of 5 stars

People do not believe the promising…

People do not believe the promising words of the account manager and financial expert! I activated my account a month ago wanting to see something stable and i am not talking about thousand even but as it appeared they take 70% of profit to themselfs leaving me with 30% which i cant even withdraw in short time.

August 11, 2020
Unprompted review
Nadex logo

Reply from Nadex

Hi William,

Here’s some information on how to withdraw funds from your Nadex account: https://www.nadex.com/funding/
If you need any more help, please get in touch: https://www.nadex.com/contact/

The Nadex team

Rated 1 out of 5 stars

Dishonest practices that take your money! STAY AWAY

These guys are a joke...very dishonest...they set price wherever they please so that your position loses. Most recently I had a 3087 put that expired at 4pm EDT ...at 4pm TD Ameritrade listed the closing price at 3082 a full 5 pts in the money...I called NADEX to see why my acct was not credited for the winning trade and they claimed the closing price at 4pm was 3088 a full 6 pts more than the TD Ameritrade price and conveniently 1 pt above my stike....what a JOKE these guys are...the CFTC should shut them down for cheating...totally corrupt...this was not the first time I have caught them at game

July 3, 2020
Unprompted review
Nadex logo

Reply from Nadex

Hi Scott,

Nadex is a legitimate exchange – we are part of the North American unit of IG Group, a FTSE 250 global financial services firm, and we are regulated by the Commodity Futures Trading Commission (CFTC).
Your experience concerns us and we would like to talk to you so we can help. Please get in touch: https://www.nadex.com/contact/.

The Nadex team

Rated 1 out of 5 stars

Not recommended

Not recommended. Going into loops for account verification.

May 26, 2020
Unprompted review
Nadex logo

Reply from Nadex

Hi Yang Sun,

Your experience is very important to us and we’re sorry that you’re not satisfied. Please get in touch with our dedicated customer service team so we can get this sorted for you: https://www.nadex.com/contact/.

The Nadex team

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Rated 1 out of 5 stars

Horrid customer service

I have been investing for almost 50 years with full service, the original discount brokers and currently have on line accounts with etrade and td ameritrade. I have never experienced such rude incompetent customer service as I have with Nadex. Stay away from this company if you want to keep your stress level low.

May 19, 2020
Unprompted review
Nadex logo

Reply from Nadex

Hi Bill,

Your experience is very important to us and we’re sorry that you’re not satisfied. Please get in touch with our dedicated customer service team so we can get this sorted for you: https://www.nadex.com/contact/.

The Nadex team

Rated 1 out of 5 stars

In due course I got to regenerate my…

In due course I got to regenerate my loss and privation in little time by paying attention and with the help of a platform which is not just amazing but fast also. I never thought I'd be able to recover after all I went through, but I would be glad and willing to share my experience with everyone interested

May 6, 2020
Unprompted review
Rated 5 out of 5 stars

Nadex is simply Amazing!!! I LOVE NADEX!

Nadex is simply Amazing! I personally have made a few hundred thousand dollars by trading on Nadex this past year. While unsuccessful in Forex, Nadex was my last stop before I hung up trading all together. Thank heavens I tried it out. It's been about 1 year of pure success for me. Now you can't win them all but with proper risk management and a decent strategy you too can generate a whole lot of profit on Nadex.

I really don't understand how it isn't more popular than it is honestly there is nothing like it. So for those of you new to Nadex who is reading up on it like I did when I first looked into it, I'm going to give you a real review here. So let's talk about a few negative things and issues you probably have seen online about Nadex. Most of the negative reviews you see are at the fault of the trader who is complaining for not reading things and not knowing what they are doing and not anything Nadex did.

Just like any place you trade on they must be able to verify you and your bank! This is to prevent fraud and spoofing! To prevent people who are not who they say they are trading on their platform. So if you sign up and deposit money via a debit card, make sure you have access to that bank and are able to get a monthly statement that shows your name and account BEFORE you deposit your money! They will ask for a monthly statement of the bank account that your debit card is on that shows your name and account number to verify you. 90% of the complaints come from this mistake alone. Also do NOT make a deposit with a Pre-Paid card. You must have a real bank and can't withdraw until you verify that bank. You can withdraw up to the amount you deposited with your debit card and the rest through your bank via ACH or wire transfer. It takes 24 hours for wire and 3-5 business days for regular ACH bank transfer. Also Nadex says it takes 7-10 business days to verify your bank. For me it was 3 days and customer service was super responsive to any question I had.

So all these people writing reviews saying Nadex won't give them their money when it was their own fault for not following protocol is lying to you. I started with $500 and have withdrawn well over $250,000 the past year with no problems. They are NOT a scam and are not out to scam you. Nadex is heavily regulated by the US Government so if they really were scamming anyone they would have been shut down by now and not successfully in operation for over 11 years.

And last all the complaints that their platform don't match and move with the markets or that they purposely manipulate things is bull! Nadex moves right along with the markets. They don't make money from you when you lose. They make $1 per contract and another $1 per contract if you win. That's how they make money from you. They rather you win honestly because it keeps you on their platform which is why they give great tutorials and tips and have webinars to help you. Nadex is an exchange, like the New York Stock Exchange or Chicago Mercantile Exchange and you're basically betting against other members on the exchange what you think the market will do. If you buy someone is on the other side of your trade selling. If you win you get what the other trader lost. It's kind of like Fanduel if you know what that is. Nadex's primary function is to match buyers and sellers in an unbiased manner. Nadex is regulated by the CFTC (Commodity Future Trading Commission) and as a regulated exchange, Nadex is never on the other side of your trade. Neither Nadex nor its employees trade on the exchange at all. Your order is matched to another trader or one of Nadex's affiliated market makers, larger institutions which agree to provide liquidity. Risk is low as well as you always only can risk $100 per contract. Unlike Traditional Forex, there is no way to lose more than that if the market spikes!

In conclusion Nadex is a game changer and I highly suggest anyone giving them a try even if you are a complete newbie to trading!

March 7, 2020
Unprompted review

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