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See what reviewers are saying

Rated 1 out of 5 stars

This is a SCAM website, they took the nadra fee pretending to be Nadra direct, giving me the option to pay normal or executive fee. They took the money upfront, I told them I already submitted the ap... See more

Rated 5 out of 5 stars

Brother has been really supportive throughout the FRC application process, and guided us really well on each and single step. Really appreciate your support. Jazak Allah

Company replied

Rated 1 out of 5 stars

SCAM WEBSITE, took £100 pound for passport renewal and than I waited 8 weeks, afterwards demanded another £55. Do not trust them they are a scam.

Rated 5 out of 5 stars

I am very pleased with the service provided. The staff were highly professional, prompt, and attentive throughout my NICOP application process. They explained everything clearly and made the entire... See more

Company details

  1. Visa and Passport Office

Written by the company

We Are providing services regarding New Nadra Card,Renewal of Nadra Card, Modification of Nadra Card, Pakistani Passport Renewal,New Pakistani Passport,Modification of Passport,FRC, POC Card.


Contact info

3.0

Average

TrustScore 3 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 12% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Do not use this company

Do not use this company. They are a scam. You have to complete your application yourself and you have to make a payment yourself. I ended up paying this company £55 for the slow service fee, thinking that was the application fee and then paid NICOP fee again as the application on the app could not proceed until I paid again.
This company should be stopped.

April 9, 2026
Unprompted review
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Rated 1 out of 5 stars

SCAM WEBSITE

SCAM WEBSITE, took £100 pound for passport renewal and than I waited 8 weeks, afterwards demanded another £55.
Do not trust them they are a scam.

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

This is a SCAM website

This is a SCAM website, they took the nadra fee pretending to be Nadra direct, giving me the option to pay normal or executive fee. They took the money upfront, I told them I already submitted the application on NADRA app, Zeeshan still told me to pay him via Taptap or remitly, even thoughhe knew I had already submitted the application. Then told me to pay Nadra again at the end. They are FRAUDSTERS. Please avoid.

March 7, 2026
Unprompted review
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Rated 1 out of 5 stars

I am sharing my experience to warn…

I am sharing my experience to warn others.

I recently applied for NICOP renewal and was contacted via WhatsApp, apparently through details linked to the NADRA Solutions website. During this process, I received a phone call and was instructed to pay £55 to Ahsan Butt, Bank Islam Malaysia, and was specifically asked to make the payment via Remitly.

After making the payment as instructed, they have completely stopped responding. My WhatsApp messages and phone calls are now ignored, and there has been no service provided and no explanation.

This experience has caused significant stress and financial loss. I have screenshots and full evidence of conversations, payment confirmation, and call details, which I am happy to share if required.

I strongly advise others to avoid this service until NADRA Solutions clearly explains this situation and takes responsibility. Moving forward, I intend to escalate this matter to consumer protection bodies and media platforms, including the BBC, to prevent others from being affected.

Please be extremely cautious.

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely rude person I spoke to named…

Extremely rude person I spoke to named M Waqas. Lied to me over the phone asked me to pay 50 pounds and I will do the rest. Every time I ask him to call me he gives different time. And rudely tells me that’s it’s my responsibility to follow up on him. On asking to please let me speak to manager he blatently said manager is not available.also refused to help or give me refund. I am bitterly disappointed. Not recommended.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent step by step instructions and the brother was so helpful with any questions. My application was processed really quickly! Thank you!

November 5, 2025
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Rated 1 out of 5 stars

There are only 15 reviews and I…

There are only 15 reviews and I strongly believe these reviews to be fake. They take your money 💰 without submitting of your application,
They will ask you to make payment and make you believe they from nadra, you will credit the money believing application has been submitted but in reality they will try to submit your application after you make a payment if you are happen to be that lucky one. Nadra has mentioned these people on its website as scanners, you can check nadra pakistan government website which locates and clearly states these people being scamners
Those 15 positive reviews are made by these scammers themself
.check with pakistan consulate the consulate will tell you these people are con artists and they have nothing to do with nadra
100% fake reviews in regards to these scammers nadra solution being a legit or genuine
It is a fraud organisation that is functioning from whatsapp, please be aware these have nothing to do with nadra pakistan 🇵🇰, these are scammers who are out there conning innocent people, be aware be wise

May 6, 2025
Unprompted review
Nadrasolutions logo

Reply from Nadrasolutions

Dear Nam Nam,

Thank you for taking out time to write this feedback.

At Nadra Solutions we try our best to assist our customers throughout the process. We would like to apologize for the inconvenience you have faced.

Please contact us directly so we can solve your issue promptly.

Our contact details:
Whatsapp : 07879 088202
email: support@nadrasolutions.co.uk

Thank you,
Nadra Solutions

Rated 5 out of 5 stars

Support for FRC

Brother has been really supportive throughout the FRC application process, and guided us really well on each and single step. Really appreciate your support. Jazak Allah

September 5, 2025
Unprompted review
Nadrasolutions logo

Reply from Nadrasolutions

Dear Sumaira Mohammed,

Thank you for taking the time to share your positive feedback!

We at Nadra Solutions are thrilled to hear about your great experience. Your satisfaction means a lot to us, and we look forward to serving you again soon.

Thank you,
Nadra Solutions

Rated 4 out of 5 stars

Renewal

I liked that everything was done over the phone, however, as a renewal I feel like it was tedious and long. The representative who supported me was extremely helpful, so thank you to him.

August 19, 2025
Unprompted review
Nadrasolutions logo

Reply from Nadrasolutions

Dear Farah Hussain,

Thank you for taking the time to share your positive feedback!

We at Nadra Solutions are thrilled to hear about your great experience. Your satisfaction means a lot to us, and we look forward to serving you again soon.

Thank you,
Nadra Solutions

Rated 5 out of 5 stars

Excellent and Professional service for NICOP application


I am very pleased with the service provided. The staff were highly professional, prompt, and attentive throughout my NICOP application process. They explained everything clearly and made the entire experience smooth and straightforward, from initial inquiry to the delivery of my card. I highly recommend their services

July 15, 2025
Unprompted review
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