Nakama Cases Reviews 

76
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers had a great experience with this company. Many customers frequently mention that the phone cases are extremely beautiful, fit the mobile devices perfectly, and feature stunning designs that look just like the website pictures. People are also very happy with the durable materials, smooth finishes, and the premium overall look of the products they ordered. Some reviewers were not happy with delivery times, noting that international shipments can occasionally take several weeks to arrive safely at their doors. A few consumers also mentioned experiencing minor issues with shipping delays or occasional print peeling after a month of regular daily use.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the cases are beautiful, fit the phone... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the phone cases are beautiful, fit the... See more

Order

Users describe mixed feelings regarding their order experiences, often praising the good product quality and... See more

Delivery service

People report ambiguous experiences with delivery service. While some reviewers praise reliable delivery... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The case has its rubber quality and its very well fitted to the phone, but the mag safe and gloss finish is not that good for how the way it looks. Maybe that's why they dont show us a sample in... See more

Rated 5 out of 5 stars

The cases are beautiful, much better than expected AND they fit the phone perfectly. Top quality. You also get a lovely, well made membership card with your order! Amazing service, would 100% use the... See more

Rated 5 out of 5 stars

At first i was unsure but took a chance and honestly after receiving it not regretting the chance i took at all!!! The cases are beautiful and the picture, texture etc. Quality is AMAZING!! Buying fro... See more

Rated 5 out of 5 stars

The case is nice quality and it didn’t take that long to arrive.


3.7

Average

TrustScore 3.5 out of 5

76 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically takes over 1 month to reply

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3.7

All reviews

(76)

59 reviews in the last 12 months

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Rated 1 out of 5 stars

No English

I contacted nakamacases to ask what their reflective outlines on their cases were made from, because I work around reactors and can’t have certain materials on my person.

All they replied was “our material does no cause reflection”

Except it does. This is not an English-speaking entity. Some dropshipper from China that I can’t communicate with. Be aware of this fact if you need to speak with them about any issues with your order.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Completely amazing 🤩

I ordered weeks ago 2 phone cases (Tanjiro and Luffy) after their come back and it was really worth the wait. I ordered in the past and comparing them to the new ones they have better quality and premium finishes. I selected Mag-Safe and Gloss Sealant option and I completely love it.

The customer service are lovely, they helped me out with any questions I had, I’m completely satisfied with the new purchase ✌🏼

February 3, 2026
Unprompted review
Nakama Cases logo

Reply from Nakama Cases

Thank you very much for your support! We are really happy you love the new phone cases and designs we were working for months!

Rated 1 out of 5 stars

I would not trust this company

I would not trust this company. They charge extra for express shipping if you choose. It has been 4 months and my case never has shown up.

Asked for a refund because my phone literally broke waiting on the case and to no avail they are dead set on not refunding me.
Instead they'd rather deliver a case to a phone I don't have.

August 13, 2025
Unprompted review
Nakama Cases logo

Reply from Nakama Cases

Hi, Nakama! Please, contact us to support@gmail.com Only few orders experimented this delivery issue. But we will make sure you will receive your order.

Rated 1 out of 5 stars

Never received the product

Never received the product. I even paid extra for the express shipping. Their tracking site is useless and the tracking updates they keep sending me just say it's out for delivery.

October 17, 2025
Unprompted review
Nakama Cases logo

Reply from Nakama Cases

Hi, Nakama! Please, contact us to ssupport@nakamacases.com Only few orders experimented this delivery issue. But we will make sure you will receive your order.

Rated 5 out of 5 stars

Nice case

The case is nice quality and it didn’t take that long to arrive.

September 17, 2025
Unprompted review
Rated 2 out of 5 stars

Case Graphic Durability

I was really proud of this company for being reliable and actually sending the cases as advertised until…

Not even a week had passed before the case started to peel and bubble. Either the cases are made cheaply or assembled poorly, and for over $30 it just feels like a ripoff. A replacement case might be acceptable if it weren’t another $30+, assuming the one I have now even lasts a decent while longer.

September 17, 2025
Unprompted review
Nakama Cases logo

Reply from Nakama Cases

Hi, Nakama! Please, contact us to support@nakamacases.com. Only few orders experimented this issue. We have in our website a Case Care Guide to avoid this kind of issue. Please contact us via email and we will send you a new one for free.

Rated 1 out of 5 stars

Wrong Case size

I ordered a case a month ago, and it arrived today. The case was for my S23 Fe, but it doesn't fit at all. And now the site is down for maintenance.

September 16, 2025
Unprompted review
Nakama Cases logo

Reply from Nakama Cases

Hi, Nakama! Please contact us support@nakamacases.com. Some customers ordered the wrong phone model and they didn't get noticed. When we were under maintenance, we still had the customer service working, it was even in our website. Please contact us so we can fix this issue.

Rated 1 out of 5 stars

Toji nakama cases

I ordered a Toji phone case because I love the character. Shipping to the EU took around 2 weeks, which I’m okay with. However, I was disappointed with the quality. I purchased the Mag-safe version and paid for secure shipping, but it arrived with bent edges and a bent frame. Compared to another Mag-safe plastic case I bought for $30, this one felt cheap and poorly made. UPDATE, it’s not even been a week and the paint (art) of Toji is already peeling off.

September 12, 2025
Unprompted review
Nakama Cases logo

Reply from Nakama Cases

Hi! Please contact us at support@nakamacases.com so we can help you to fix this issue. There is a page in our website about a Case Care Guide to avoid this kind of issue but don't worry, we will send you a new one for free! Please contact us via email.

Rated 5 out of 5 stars

Nezuko Phone Case

Purchased a Nezuko phone case from here and I absolutely love it! Looks exactly how it was advertised and the delivery didn’t take long at all. I can track the parcel and gave me frequent updates, would definitely purchase from here again. I will be wearing this case for Infinity Castle film premier, thank you🩷🎋

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

QUALITY 💯

The custody arrived in about ten days, but it was really worth it. I'm really happy and I love him right away.

September 5, 2025
Unprompted review
Nakama Cases logo

Reply from Nakama Cases

We are very happy you love your new phone case :)

Rated 4 out of 5 stars

My case arrived today and i love the…

My case arrived today and i love the quality from the case so i would recommend buying here :)

September 4, 2025
Unprompted review
Nakama Cases logo

Reply from Nakama Cases

Thank you so much for your support. We are very happy you love your new phone case :)

Rated 5 out of 5 stars

Good product

Case took 13 days to arrive. Nothing to complain about the quality. Looks cool.

September 3, 2025
Unprompted review
Nakama Cases logo

Reply from Nakama Cases

Thank you so much for your support. We are very happy you love your new phone case :)

Rated 5 out of 5 stars

Monkey D. LUFFY phone case review

I’ve ordered one of the best sellers, the Monkey D. LUFFY phone case. I’m really happy with what I ordered and I would definitely recommend those phone cases.

August 30, 2025
Unprompted review
Nakama Cases logo

Reply from Nakama Cases

Thank you so much for your support. We are very happy you love your new phone case :)

Rated 5 out of 5 stars

Fast delivery and quality

Fast delivery and quality, i love the 2 items i bought

September 2, 2025
Unprompted review
Nakama Cases logo

Reply from Nakama Cases

Thank you so much for your support. We are very happy you love your new phone cases :)

Rated 5 out of 5 stars

Ordered 2 cases, very happy

I ordered 2 cases and I am very happy with the Quality. The phone cases look exactly like they show on the pictures and ads and the Quality is way better than i expected. The support was also very friendly and fast replying and answered all my questions. Overall i am very happy with my new phone case and I am looking forward to buy again.

September 2, 2025
Unprompted review
Nakama Cases logo

Reply from Nakama Cases

Thank you so much for your support. We are really happy you love your new phone case :)

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