Scam, ordered 4 items, 1 is not on shipping list, supposed to come from Japan or UK, it is coming with China post, no replies from seller, fraud!
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I bought a set of 3 knives but one so far has shattered and broke in half just cutting a cassava. So as the knife has a lifetime warranty I have been trying to contact them but non of the contact info... See more
Ordered a knife from their website, they used China post for delivery and it wouldn't deliver. Customer service wants me to call the shipping company (who doesn't answer or non functioning contact) to... See more
What did I do? I was an Instagram click bait sucker, BUT….these knives are awesome! I’ve only used them for two weeks but they are incredible! They cut effortlessly, are weighted perfectly, and are... See more
Company details
Written by the company
Nakano Knives (中野) is a high-quality Japanese kitchen knife brand. Most of our knives are forged in the city of Seki Japan which has a long tradition of Japanese knife making. First founded in 1918 through a long history of Japanese Katana (sword) making, our blacksmith brings generations of sword-smith experience into blending and crafting extremely sharp and durable kitchen knives.
Contact info
150 Sakuragaoka-cho, 8512, Tokyo, Japan
- support@nakano-knives.com
- nakano-knives.com
Hasn’t replied to negative reviews
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Scam
Scam, ordered 4 items, 1 is not on shipping list, supposed to come from Japan or UK, it is coming with China post, no replies from seller, fraud!
I bought a set of 3 knives but one so…
I bought a set of 3 knives but one so far has shattered and broke in half just cutting a cassava. So as the knife has a lifetime warranty I have been trying to contact them but non of the contact information works. Why do they not have a working contact or support?
Pure scam
Pure scam. Made in China and not damascus folded steel but embossed printed paint to simulate damascus. I'm a decades old knife collector so I know the difference! Do not buy from them!
Ordered a knife from their website
Ordered a knife from their website, they used China post for delivery and it wouldn't deliver. Customer service wants me to call the shipping company (who doesn't answer or non functioning contact) to "verify address". This website screams scam. Do not order from them. I have started PayPal dispute.
Alibaba knife sold ekspensive Sorry to…
Alibaba knife sold ekspensive Sorry to say
Do not buy from this company. Or do so at your on risk
Ordered knives as a present to our son who is a Top chef. We choose to have knives engraved.
Shortly after the order was placed, we received shipping tracking info.
With China Post! They claimed that they send the knives from Japan to China for shipping. After 21 days the knives arrived. Seem to be a platting/dip over steel. Blade rusted where they engraved his name.
Total scam. Better to buy off Aliexpress. At least you know what you are getting.
But I was naive to fall for it.
Bad quality! I bought 2 knives 14 months ago
I bought 2 knives 14 months ago. One was the paring knife. I was just cutting some iberico cheese and the blade broke. The cheese is not hard. It was very dissapointing to learn how cheap the knife was made. Of course it is not under warranty and they don't have any in stock at the moment. Makes me wonder if I'm not the only person who wasted my money on an inferior product and they pulled their inventory. Very dissapointing!
Ordered on claims from a you tuber
Ordered 2 knives, one for me and one for my son who is pursuing a career as a chef. My knife did not cut properly and I was awaiting for the arrival of his knife to see if it was like mine. His knife cut like cutting thru butta! I sent an email about how to return my knife without original packing and I received a message saying they would replace my knife and there was no need to return the dull one. Then I got another email saying that they would send a knife Sharpener at no charge, they also helped with tracking my son's order. I believe they went above and beyond to make sure I was happy with my purchases!
I highly recommend them and they always have sales too!
Knives are my dream come true
Knives are my dream come true! I had some problems with shipping but the customer support was really very efficient. I highly recommend!
A total scam of a company
A total scam of a company. Brought me on as a content creator and then completely ignored my commission payouts. Wouldn’t pay or respond!

Reply from Nakano Knives
Five star customer service
Five star customer service, they really go above and beyond for their customers and as for the knives?....absolutely amazing!! Incredibly sharp, precise and amazing strong beautiful craftsmanship. I bought one for my husband who is a Chef and it is now his favourite knife! Don't hesitate! I guarantee any knife from this company will take pride of place in your kitchen!
I absolutely Love using my new knife
I absolutely Love using my new knife. Knife work is now 100% easier. They are so beautiful too. I love giving them as gifts. People’s eyes light up getting new high quality knifes.
I purchased the Chef's Knife set as a…gift
I purchased the Chef's Knife set as a gift for my husband. The knives are by far the best we have ever owned; even better than the Wusthof and Henckels knives we were using. Quality craftsmanship and superior beauty!
High quality knives!
High quality knives!! I got a set of Nakano knives for my husband for Christmas and he loves them! The company is also great! They set me a free chefs knives for ordering through an influencers Instagram during black Friday
Amazing knives
Amazing knives. We have the pairing, chef and bread knife. All great knifes. Would recommend to anyone.
My son had gotten this knife last year…
My son had gotten this knife last year from his wife and raved about it. I got it for my husband for Christmas this year. I was pleasantly surprised to receive an extra knife in my purchase. We used it for Christmas dinner and it cut the meat like butter. We love it!
I gave a chef's knife to my son for…
After my review my son and I were contacted by Nakano. They apologized for the email problem, refunded my money and sent my son a new knife which works great. Thank you Nakano for your quick response and care! It is very much appreciated.

Reply from Nakano Knives
Wonderful Classic Chef’s set
A content creator I follow and trust introduced me to Nakano knives. I reviewed the products and thought I should treat myself to a beautiful and functional new set of knives. I opted to purchase the Classic Chef’s set and a sharpening whetstone. The set includes everything I could need. The knives fit in my hands nicely. I am able to chop, dice, julianne my vegetables like never before.
Customer service immediately reached out to me and thanked me for my purchase. I felt it a nice touch, and knew if I had any questions or issues I could trust they would resolve everything. As an added bonus I was gifted an extra knife!
Beautiful & Comfortable
So many choices to chose from. I am so excited to finally have new knives and they are great. Beautiful and so comfortable. Customer service was amazing.
These are not only pretty, but also high quality!
The quality is wonderful and the knives are beautiful. They also included a free gift, which I thought was very nice. I am looking forward to purchasing more of their products.
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