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Rated 1 out of 5 stars

Scam, ordered 4 items, 1 is not on shipping list, supposed to come from Japan or UK, it is coming with China post, no replies from seller, fraud!

Rated 2 out of 5 stars

I bought a set of 3 knives but one so far has shattered and broke in half just cutting a cassava. So as the knife has a lifetime warranty I have been trying to contact them but non of the contact info... See more

Rated 1 out of 5 stars

Ordered a knife from their website, they used China post for delivery and it wouldn't deliver. Customer service wants me to call the shipping company (who doesn't answer or non functioning contact) to... See more

Rated 5 out of 5 stars

What did I do? I was an Instagram click bait sucker, BUT….these knives are awesome! I’ve only used them for two weeks but they are incredible! They cut effortlessly, are weighted perfectly, and are... See more

Company details

  1. Kitchen Supply Store
  2. Knife Store

Written by the company

Nakano Knives (中野) is a high-quality Japanese kitchen knife brand. Most of our knives are forged in the city of Seki Japan which has a long tradition of Japanese knife making. First founded in 1918 through a long history of Japanese Katana (sword) making, our blacksmith brings generations of sword-smith experience into blending and crafting extremely sharp and durable kitchen knives.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

151 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scam

Scam, ordered 4 items, 1 is not on shipping list, supposed to come from Japan or UK, it is coming with China post, no replies from seller, fraud!

March 27, 2026
Unprompted review
Rated 2 out of 5 stars

I bought a set of 3 knives but one so…

I bought a set of 3 knives but one so far has shattered and broke in half just cutting a cassava. So as the knife has a lifetime warranty I have been trying to contact them but non of the contact information works. Why do they not have a working contact or support?

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

Pure scam

Pure scam. Made in China and not damascus folded steel but embossed printed paint to simulate damascus. I'm a decades old knife collector so I know the difference! Do not buy from them!

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a knife from their website

Ordered a knife from their website, they used China post for delivery and it wouldn't deliver. Customer service wants me to call the shipping company (who doesn't answer or non functioning contact) to "verify address". This website screams scam. Do not order from them. I have started PayPal dispute.

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company. Or do so at your on risk

Ordered knives as a present to our son who is a Top chef. We choose to have knives engraved.
Shortly after the order was placed, we received shipping tracking info.
With China Post! They claimed that they send the knives from Japan to China for shipping. After 21 days the knives arrived. Seem to be a platting/dip over steel. Blade rusted where they engraved his name.
Total scam. Better to buy off Aliexpress. At least you know what you are getting.
But I was naive to fall for it.

June 11, 2025
Unprompted review
Rated 1 out of 5 stars

Bad quality! I bought 2 knives 14 months ago

I bought 2 knives 14 months ago. One was the paring knife. I was just cutting some iberico cheese and the blade broke. The cheese is not hard. It was very dissapointing to learn how cheap the knife was made. Of course it is not under warranty and they don't have any in stock at the moment. Makes me wonder if I'm not the only person who wasted my money on an inferior product and they pulled their inventory. Very dissapointing!

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered on claims from a you tuber

Ordered 2 knives, one for me and one for my son who is pursuing a career as a chef. My knife did not cut properly and I was awaiting for the arrival of his knife to see if it was like mine. His knife cut like cutting thru butta! I sent an email about how to return my knife without original packing and I received a message saying they would replace my knife and there was no need to return the dull one. Then I got another email saying that they would send a knife Sharpener at no charge, they also helped with tracking my son's order. I believe they went above and beyond to make sure I was happy with my purchases!
I highly recommend them and they always have sales too!

January 5, 2024
Unprompted review
Rated 1 out of 5 stars

A total scam of a company

A total scam of a company. Brought me on as a content creator and then completely ignored my commission payouts. Wouldn’t pay or respond!

December 8, 2023
Unprompted review
Nakano Knives logo

Reply from Nakano Knives

Hi Michelle,
Our sincerest apologies for the slow reply regarding your affiliate account. We have resend the invitation to your dashboard through which you can track everything. Should there be anything else we can help with please contact: asuka@nakano-knives.com

Your experience working with us is extremely important to us. Apologies again for any negative experience caused!

Rated 5 out of 5 stars

Five star customer service

Five star customer service, they really go above and beyond for their customers and as for the knives?....absolutely amazing!! Incredibly sharp, precise and amazing strong beautiful craftsmanship. I bought one for my husband who is a Chef and it is now his favourite knife! Don't hesitate! I guarantee any knife from this company will take pride of place in your kitchen!

December 14, 2022
Unprompted review
Rated 5 out of 5 stars

I purchased the Chef's Knife set as a…gift

I purchased the Chef's Knife set as a gift for my husband. The knives are by far the best we have ever owned; even better than the Wusthof and Henckels knives we were using. Quality craftsmanship and superior beauty!

December 31, 2022
Unprompted review
Rated 5 out of 5 stars

High quality knives!

High quality knives!! I got a set of Nakano knives for my husband for Christmas and he loves them! The company is also great! They set me a free chefs knives for ordering through an influencers Instagram during black Friday

November 30, 2022
Rated 5 out of 5 stars

My son had gotten this knife last year…

My son had gotten this knife last year from his wife and raved about it. I got it for my husband for Christmas this year. I was pleasantly surprised to receive an extra knife in my purchase. We used it for Christmas dinner and it cut the meat like butter. We love it!

December 25, 2022
Unprompted review
Rated 5 out of 5 stars

I gave a chef's knife to my son for…

After my review my son and I were contacted by Nakano. They apologized for the email problem, refunded my money and sent my son a new knife which works great. Thank you Nakano for your quick response and care! It is very much appreciated.

December 24, 2022
Unprompted review
Nakano Knives logo

Reply from Nakano Knives

Dear Ann,

Our sincerest apologies for the undeliverable email. We had a technical issue internally because of which your email might not have been delivered. We looked into this right away and this problem has been solved!

Regarding your issue with your order we always offer a 30 day money back guarantee or we can ship a replacement knife of your choice + a gift for the inconvenience. Please let us know your preference through email: asuka@nakano-knives.com

Apologies again for you having to experience this!

Rated 5 out of 5 stars

Wonderful Classic Chef’s set

A content creator I follow and trust introduced me to Nakano knives. I reviewed the products and thought I should treat myself to a beautiful and functional new set of knives. I opted to purchase the Classic Chef’s set and a sharpening whetstone. The set includes everything I could need. The knives fit in my hands nicely. I am able to chop, dice, julianne my vegetables like never before.

Customer service immediately reached out to me and thanked me for my purchase. I felt it a nice touch, and knew if I had any questions or issues I could trust they would resolve everything. As an added bonus I was gifted an extra knife!

December 10, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful & Comfortable

So many choices to chose from. I am so excited to finally have new knives and they are great. Beautiful and so comfortable. Customer service was amazing.

December 9, 2022

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