Naked Paper Reviews 

1,635
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 592 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including loo rolls, kitchen towels, and tissues, noting their softness, absorbency, and durability. Many appreciate the convenience of the subscription service, highlighting the straightforward ordering process and the ease of adjusting delivery dates. The delivery service is frequently mentioned as quick and efficient, ensuring that bulky items arrive directly at their door. However, some people mentioned that the toilet paper can be too thin or flimsy, leading them to use more sheets than with other brands. A few other people also felt that the paper was not soft enough, describing it as scratchy or uncomfortable to the skin.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its quality, ethical production, and... See more

Quality

People report positive experiences with quality, with many consumers praising the excellent quality of the... See more

Delivery service

Reviewers express satisfaction with the delivery service, frequently highlighting its speed and convenience,... See more

Order

Customers had positive experiences with order, praising the ease and flexibility of the ordering process,... See more

Subscription

Reviewers highlight positive aspects of subscription, with many expressing satisfaction and delight with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent company. Ordering process straightforward, and easy to adjust orders/dates if needed. Packaging all recyclable and as compact as possible. I use both the kitchen roll and loo roll and both... See more

Rated 5 out of 5 stars

I used Naked Paper for loo roll, kitchen towel and tissues. I am very happy with the quality of all of them, and have ordered on several occasions from this company. Also, it's great to have all... See more

Rated 5 out of 5 stars

I've used their bamboo and recycled toilet paper, kitchen paper towels and tissues. All were fine. I also like that Naked Paper is a B Corp, that the product apears to be is about as environmentally s... See more

Rated 5 out of 5 stars

Great product, loo rolls, Economical and on an easily suitable/ adjustable subscription basis. Would recommend as functional and yet without bleaching and hence toxins. 2 ply is absolutely fine and ro... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,635)

492 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb loo roll!

Excellent quality of toilet paper, and with superb green credentials (valid ones, not green-washing). Very good level of information provided in email traffic, but not too much to overwhelm. Really interesting and engaging loo roll product! Highly recommended.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

We love Naked paper

We love Naked paper. We have been using it for a couple of years and get all our toilet rolls and kitchen towel. The products do what they need to and the service is really reliable.

May 12, 2026
Unprompted review
Rated 4 out of 5 stars

Great to support a company dedicated to manufacturing environmentally friendly and sustainable products

Reading some of the 1 star reviews, I think people have unreasonably high expectations of loo roll made with recycled paper and no bleach. It's for wiping private parts, so all that's needed is some paper you can then flush down the loo. This paper is manufactured by a company with excellent environmental credentials. Yes, the recycled paper is on the small and thin side, but it's perfectly adequate for the job and certainly isn't rough like a lot of people are saying. We need to look after our environment and this is one consumer product where we can make a significant difference. The only reason I haven't given it 4 stars is because I often find it difficult to start to loo rolls due to the way the ends are glued. I also buy the recycled kitchen roll which does the job it's intended for. I have a subscription which is convenient and flexible as I invariably want to change the date of my next order. I like supporting a company that is entirely dedicated to the manufacture of environmentally friendly and sustainable products.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Brown paper was a shock to the eyes at first

As an environmental scientist I am always trying to make sure where I can that I spend my money with businesses that align with my ethos. After getting my first box of naked paper and putting them in all my bathrooms I did have that moment of ‘oh wow brown toilet paper this feels cheap’ but I kept reminding myself that I’ve been programmed to expect it to be white and ‘clean’ looking rather than brown as it naturally should, well before I finished that box I’d adjusted and now I find it crazy whenever I see white toilet paper about and I can’t help but think of all the unnecessary chemicals used to make it that way. Anyway I’m now almost through my second box and will be ordering my third shortly. Happy with the product, happy with the company ethos, happy that it’s better for the environment.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

The toilet paper is very good

The toilet paper is very good, rolls last much longer so saving me money in the long term. The boxes have plenty of rolls in and I am never in danger of running out. I need paper that is chemical free due to sensitivity and I am very confident in this product because of their methods and I find the updates on their manufacturing process valuable.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Happy repeat customer

I've been using this product for a few years now and always found it a good quality and the eco credentials are the cherry on top. Customer service has always been great and deliveries swift. I've converted a few friends and family too.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent product from a great company with very good communication and a very easy ordering and delivery service.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Been using Naked Paper for around 6…

Been using Naked Paper for around 6 months now and really happy with them. They last so much longer than standard toilet paper, the delivery is quick and convenient (and no excess packaging!) and the paper is soft. You quickly get used to the brownish colour and I like that the paper is unbleached. I think the price is also very good value. Would recommend!

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent products

Excellent products - I’ve got kitchen paper, toilet rolls and tissues stored ready for use. Marvellous website with reminders when a delivery is due to take place and alternations can be easily made. Plus, their attention to production and sourcing is very commendable. Well done that man!

May 12, 2026
Unprompted review

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