Nassboards Reviews 

475
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are of top quality, offering great value for money and solid durability across various home renovation projects. Buyers also appreciate the incredibly fast delivery service, often receiving their orders the very next day. However, some people mentioned issues with delivery delays and damaged packaging upon arrival. A few reviewers experienced boxes with open ends or crushed corners, which exposed the contents or required extra taping to fix. Despite these minor transport setbacks, people remain very happy to use these services again for future needs.

What people talk about most

Product

Consumers find product quality to be consistently positive, highlighting great value and competitive prices... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting extremely fast and... See more

Service

Customers had positive experiences with service, highlighting quick postage and very good communication.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are of a high... See more

Price

Clients share positive opinions on price, highlighting that items are very well priced and cheaper than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my second purchase of underfloor heating kit via Amazon On arrival,we found that the thermostat was missing, Amazon advised to contact Nassboard directly A quick email from me,was... See more

Rated 5 out of 5 stars

Value for money , excellent product range and very high quality. Next day delivery is an added bonus . Martin at Nassboads was brilliant for customer advice and very quick to answer any questio... See more

Company replied

Rated 5 out of 5 stars

Great shower trays. We fitted 6 on a prestigious multi million pound new build. Easy to install. Trimmable to size. Tiler likes the tray material and the tile in waste caps. Great customer service. W... See more

Rated 5 out of 5 stars

I have used Nassboards for a few years now and have their underfloor heating in most of our rooms. Their products are great, competitively priced, and the before and after service is even better!! I... See more


Company details

Written by the company

We are Online Wet room & Underfloor heating supplier Established in 2013 supplying direct cutting out the distributors. Operating out of 5 Large warehouses sending out over 2000 parcels a week. Our Family run business has £3,000,000 in stock ready to send out for next day delivery when ordered before 1.30pm Monday to Friday with thousands of regular customers. If you have an issue or need help please contact us by email we Typically reply within a couple of hours however there are times when we are extremely busy however we will reply to you please give us the opportunity to help resolve your issue and if required you can contact us on the emails enquiries@nassboards.co.uk & nassboards@live.com who will be happy to help for any issues that you may have. We have a 30 day return policy & happy to accept the return if unused & as sent to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

475 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(475)

83 reviews in the last 12 months

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Rated 3 out of 5 stars

not best

I don't found anywhere saying what tiles you can use with this liner, trap chanel fix in it's not ajestable 10 mm to the top,with 10 mm tiles can get nice finish. Trap connection don't fix perfect to any standart size.

September 24, 2024
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Reply from Nassboards

Morning with all Linear systems we advise 10 or 12mm tiles to make sure it fits nicely with the upstand

Rated 5 out of 5 stars

Laminate Insulated Underlay

Great product for laying under laminate flooring, much better than that very dusty green fibreboard. Different thicknesses helps if you need to make up levels..

September 27, 2024
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Reply from Nassboards

Thank you for your review

Rated 5 out of 5 stars

Excellent service

Great product delivered quickly at a reasonable price

September 27, 2024
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Reply from Nassboards

Thank you for your review

Rated 5 out of 5 stars

A*****

Needed some Black Jack roof sealer for my garden shed which had some tears in it. I found a lot of retailers offering the product but came across Nassboards who not only offered the most competitive price out of all the major competitors but also offered gloves and a brush as free extras! They offered free next day delivery. Ordered on Wednesday evening (8pm) and had it by Friday morning. Great service, great company. Will definitely use again!

September 26, 2024
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Reply from Nassboards

Thank you for your review

Rated 3 out of 5 stars

V good product and service Tanking…

V good product and service Tanking material.

All items came in a bucket, Used the primer,
used the tape pulled the bag out containing a tub of tanking material only to find the bag was full of paint as i found out the lid was not sealed what a mess half an hour to clean up hence three stars

September 6, 2024
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Reply from Nassboards

sorry to hear this we have now replaced the tanking buckets with internal metal tins so hopefully this will be less of an issue in the future

Rated 5 out of 5 stars

delivery on time

delivery on time, product of high quality, they know their business

August 29, 2024
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Reply from Nassboards

Thank you for your review

Rated 5 out of 5 stars

Good service..

I made a mistake in my order but Nassboards sorted it out and sent the additional items I needed without further postage charges, so I'm very happy with the service provided 😊

August 27, 2024
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Reply from Nassboards

Thank you for your review

Rated 4 out of 5 stars

Great product,p

Great product, shame about the delivery but what can you expect from Apc useless delivery service out there .
But Great buy and will be using you again

July 30, 2024
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Reply from Nassboards

Thank you for your review

Rated 3 out of 5 stars

Good but not great

I bought some Nassboard tanking tape thinking it’s the de facto waterproofing tape (that’s how I feel it’s promoted) but in reality I’d say it’s average. The most annoying thing is the backing strip (the lower of the two) tearing off leaving bits of paper to pick off the centre of the sticky butyl - not easy. Yes, I could probably leave them there but I’d rather stick the WHOLE surface onto the tile board. And I bought eight 5m rolls to do an en suite in a few months after the current project.

July 25, 2024
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Reply from Nassboards

Thank you for your review

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