RoyalFortune Reviews 145

TrustScore 1.5 out of 5

1.4

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, particularly regarding withdrawals, which were often delayed or denied. Customers frequently encountered issues with the website, finding it difficult to navigate or experiencing problems with account verification. Reviewers also reported poor contact experiences and unresponsive customer service, with many emails and inquiries going unanswered. The response time for support was consistently criticized as being very slow, leading to frustration among users.

What people talk about most

Payment

Users describe negative interactions with payment, particularly regarding withdrawals. Many reviewers report... See more

Website

Clients share negative opinions on the website. Many reviewers describe it as the worst gambling site they... See more

Customer communications

People report negative experiences with contact, citing issues with communication and responsiveness. Many... See more

Customer service

Customers had negative experiences with customer service. Reviewers consistently report issues with the... See more

Response time

Consumers find response times to be negative, particularly regarding verification and email communication.... See more

Based on these reviews

Rated 1 out of 5 stars

By far the worst gambling site ever used. Please stay away - borderline illegal! Deposited £600 and had roughly £4,600 winnings allocated against my bonus pool. I needed to stake another £4000 to... See more

Rated 1 out of 5 stars

Trust me do not open or deposit with nationalbet10.com or royal fortune you will never ever see a penny of your winnings...period Uk gambling commission have been contacted about these You will n... See more

Rated 1 out of 5 stars

Scammers stay clear I’ll keep leaving reviews until they are shut down. They just keep stalling your withdrawals and make you send in more and more identification until you finally run out and do... See more

Rated 1 out of 5 stars

I honestly can’t believe people are still falling for this company . I repeat THEY DO NOT HONOUR WINNING BETS OR WITHDRAWALS !! I am no having no sympathy for people still using them . Apparently the... See more


Company details


Contact info

1.4

Bad

TrustScore 1.5 out of 5

145 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I normally don’t write reviews

I normally don’t write reviews, but I had to on this occasion. This is literally the worse gambling site I have ever come across in my life. I would strongly advise you not to open an account with nationalbet. You will not get any winnings and you probably won’t get your deposit back aswell. Avoid them and find another site. They are an absolute joke.

June 5, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT OPEN ACCOUNT WITH THESE SCAMMERS

DO NOT OPEN ACCOUNT WITH THESE SCAMMERS. ANYONE WHO HAS RATED THIS 5 STARS IS A FAKE REVIEW. As stated by many others, impossible to pass KYC. Live Chat claim they have no contact with KYC, they can only "poke" them. £900 winnings lost to a rigged game after denial of withdrawal so i thought
phuck it. Gambled £150 at a time on "player to win" on their live poker game and lost everytime until i was out of money. Guess what happened in the next round, yes, the player won. They literally blocked my withdrawal after requesting to withdraw the £900, this was after providing countless documents. Do not fall victim to this, stick to Gamstop sites or do not gamble. After telling them to suck a d*ck I requested closure of my account, hope this helps

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

Worst gambling site I have ever used

Worst gambling site I have ever used, will not let you withdraw money. Ask for ridiculous documents with selfies with computers in the background. Do yourself a favour and stay well clear of these scumbags.

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent company / Money Laundering website

Left no choice but to leave review after being hopeful, seems others have same issue. I have been trying to pass KYC for three weeks. I dont even have a large balance just £500 in my account.

So far i have provided I.d, bank statement, utility bill, Selfie, various screenshots, and now P60... still not passed. They have no come back to me a week after giving my utility bill and asked for it to be apostilled.

You dont need this kind of verifiction to purchase a house let alone make a small withdrawal.

This can only be seen as a deliberate tactic to withhold funds as this is not a one off and various others have same issue? How can we all not pass?

This seems like fraudulent withholding and i would advise others to follow this process

It seems they have created a false licensing regulator ( Anjouan )

Firstly, contact your bank and initiate a chargeback and explain to them, this way they will recover your funds and this will put a block on further uk transactions and blacklist them.

File a fraud complaint against Consolutish S.R.L with: Costa rican ministerio Publico

Post on various wesbite reviews

This company is using fake and stalling KYC tactics to take players deposits with no intentions to pay them out.

I have started this procedure today 27/05 and will email national bet further to see if this can be resolved, if so i will update my review with any emails from them

UPDATE*** After sending in tax docuement , National bet then asked for my utility bill (which i sent in two weeks ago) to be apostilled .. this request is outrageous to say the least and totally unjustified and can only be seen as a tactic to try and hold/not pay out funds

Awaiting response from email 28/05 will update
Formal email sent 27/05 and no response to date from national bet

01/06/25
No response from national bet but they closed my account and refunded my initial deposits. They have withheld my winnings though? No reason why. I didn’t use any bonuses and wagered all my requirements.

Three emails sent now and no responses just account closure. Awaiting some kind of response and will update accordingly

5 days now and response from national bet in regards to getting my winnings, In short term they have literally just stolen it from me. I didn’t use any bonus and met all the wagering requirements.

Theft.

Update to my review

I have emailed serval weeks now with no response, no winngs paid out. I have now emailed them into player welfare, what national bet are doing is abusing vunerable players which is a very serious matter, i have asked various questions 22/06 and awaiting a response on this matter

May 27, 2025
Unprompted review
Rated 1 out of 5 stars

Trust me do not open or deposit with…

Trust me do not open or deposit with nationalbet10.com or royal fortune you will never ever see a penny of your winnings...period
Uk gambling commission have been contacted about these
You will never pass there KYC I'd check and will ask for countless documents, tax returns??
You have been warned.

March 20, 2025
Unprompted review
Rated 1 out of 5 stars

Beyond Words

I honestly can’t believe people are still falling for this company . I repeat THEY DO NOT HONOUR WINNING BETS OR WITHDRAWALS !! I am no having no sympathy for people still using them . Apparently the kid behind this company is based in Malta , if I could get his address I’d be on the nexted flight out . STAY AWAY from these parasites

May 10, 2025
Unprompted review
Rated 1 out of 5 stars

Please do not open an account with

Please do not open an account with
these criminals. Hopefully one day they will be caught.
Trust me you will never see your money again. STAY AWAY FROM ALL NON GAMSTOP SITES.

May 6, 2025
Unprompted review
Rated 1 out of 5 stars

Withdrawal

Hi. I am struggling to find what the right way to go is. I have been asked to verify myself for my account and I have sent id and bank information and they are telling me to resend with a different background. They asked for utility bills but I thought a mobile phone or bank statement would have been okay but they are rejecting them but these are the only ways of me verifying who I am as I am not a homeowner. I have money in my account that I am waiting to withdraw and everything I send is being declined and I don’t know if I’m going to get my money back now

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID SCAMMERS.

hi joined up and deposited £50 which got me a £50 sports bonus ...with the sports bonus i won 2 bets which got me £2180 back....which i had to wager through 1200 of this to turn it into real withdrawable cash... as i was wagering through the 1200,my account magically stopped taking bets , it wudnt let me stake anything saying "max stake 0.00".... so now i have almost £2000 sitting there that i cant use, therefore they are just wasting my wagering time so it expiires in 30 days an i loose the money i won fairly....i have been on multiple times with customer support who dont want to help, have sent in multiple emails without reply....TOTAL SCAM...YOU WILL NEVER SEEA PENNY OF YOUR MONEY OFF THIS COMPANY, AVOID AVOID AVOID.. they shud and reported and closed down...they are theives ....stay clear folks ..just criminals

May 4, 2025
Unprompted review
Rated 1 out of 5 stars

Easy to deposit but impossible to withdraw

I deposited £500 two weeks ago and was given a £500 bonus. I lost this in total. After this I deposited £1000 provided ID to do this. I have now turned this into over £5k. However I have now been banned from betting at all and my balance has been placed into a bonus fund. I have had no success in trying to withdraw funds.

May 5, 2025
Unprompted review
Rated 1 out of 5 stars

By far the worst gambling site ever…

By far the worst gambling site ever used. Please stay away - borderline illegal!

Deposited £600 and had roughly £4,600 winnings allocated against my bonus pool. I needed to stake another £4000 to claim the bonus funds. They then withdrew my ability to make any bets and are not responding to any correspondence.

They are just delaying the bonus pool so my winnings expiring. Emailed everyday and they are honestly absolute scumbags!

April 10, 2025
Unprompted review
Rated 1 out of 5 stars

Scam, stay away!!!

Same story as most of the other reviews, you cannot pass kyc.

They will make request after request until they are asking for things like a tax return and apostilled utility bill. The whole idea is so you cannot pass and they can keep your money.

Stay away unless you want your deposit to be held!!

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking. I’ve sent 9 pieces of documentation so I can make a withdrawal. Was told yesterday on live chat that I’ve been verified and I can start my withdrawal. But today they want me to send my utility bill again but with an apostille certificate which costs £91 to buy! Stay away from these scammers, you will never get your money back from them

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

AT ALL COSTS STAY AWAY FROM THIS SITE…

AT ALL COSTS STAY AWAY FROM THIS SITE…. I deposited £40 into this site and got up to £400 within the welcome bonus. I had around £500 left to wager and they just cancelled the bonus and took away the remaining balance for no reason at all! I went into many live chats and they just kept saying they can’t do anything about it! WORST SITE EVER

April 14, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs , absolute scam , the scum that run this site are quick to take your money but won’t pay out asking for document after document , delaying tactics for weeks & weeks
Scum of the earth so do yourself a favour & less stress go elsewhere

April 13, 2025
Unprompted review
Rated 3 out of 5 stars

Awaiting verification and withdrawal

*Update*
After finding out the documents and images needed to verify my account I sent these off via email yesterday (13/04 at around 16:30). I had an email reply this morning (14/04 at 11:32) my address and payment method had been accepted but asking for both front and back of my ID, I sent this and had an email 3 hours later stating my account had been fully verified.
So less than 24 hours!
I have now made withdrawal request and am told it will take up to 72 hours to process, so will update again.
————-
Great website with good games, live chat was easily accessible with good customer support. I accessed chat as have withdrawal pending and asked how to verify my account for the withdrawal to process.
Feeling uneasy about negative reviews left but will update this review once resolved.

April 13, 2025
Unprompted review
Rated 4 out of 5 stars

Fairly decent company

To be honest, after reading all the 1 star reviews I wasn’t holding out much hope of getting my withdrawal processed… it takes a while to get verified and they can take a bit of time to reply via email but once verified they processed my withdrawal and it was in my bank account in a matter of minutes. My experience hasn’t been as bad as some of the other reviewers have had!

April 12, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE SCUMMIEST COMPANY

DO NOT USE. THEY ARE THE LOWEST, SCUMMIEST COMPANY EVER.
I won a bet on the grand national. My first ever win.
They wouldn’t pay out until I sent my passport and utility bill. Then they wanted my bank card front and back. Then they want a selfie with my account in the back ground. Next they wanted a tax return document WHICH I CANT PROVIDE BECAUSE IM DISABLED ON BENEFITS. THEY ARE SO LOW AS TO STEAL WINNINGS FROM A DISABLED MAN.

April 6, 2025
Unprompted review
Rated 1 out of 5 stars

Annoying

Annoying! Receiving text messages advertising Your casino! Don’t know how they obtained my phone number, The link takes me to your website, Obviously it’s you, Why would someone advertise your company for free?, Fed up of it! My partner thinks I’m a gambling addict receiving messages all the time!

April 8, 2025
Unprompted review

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