Dealt with Newcastle branch , contacts were Chris and Tony . We had an issue with a previous order which got sorted . We got great advice when choosing our doors , they had the newest specificatio... See more
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Established in 1988, National Plastics are specialist suppliers of building plastics and much more! We have 29 branches around the UK and an online distribution network covering the whole country. We pride ourselves on offering superior quality plastic building products, at very competitive prices and with a service that is second to none.
Our expert team is able to supply a huge range of quality plastic building products including fascia boards and soffits, trims and architraves, bathroom wall panels, kitchen wall panels and external cladding, guttering, drainage systems, polycarbonate sheets and canopies, windows, composite doors, conservatories, EPDM rubber roofing, composite decking, roof lanterns and much more!
Unit 5 Vantage House, Sandy Way Business Park, B77 4DU, Tamworth, United Kingdom
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No notice of delivery even though i'd emailed asking for a delivery date, items were left outiside the front of house when no one home, very lucky they were not stolen, driver could of just as easily put them behind our locked side gates.
Customer service very helpful in merging two orders together to ensure batch numbers were the same.

Reply from National Plastics
Ordered on line,the price was quite a bit cheaper than local suppliers and as l required 4 metre lengths the delivery charge was not an issue ,delivery was within a few days much quicker than they had advised.l would use National Plastics again

Reply from National Plastics
excellent service very fast delivery hundred percent faultless service would buy again

Reply from National Plastics
Ordered on line
Had a message saying order received and would inform me of the delivery date and time.
My order arrived on the date and time
Delivery driver very polite and courteous
Very satisfied from start to finish
J morgan laleston

Reply from National Plastics

Reply from National Plastics
Fast delivery and no damage and well packaged

Reply from National Plastics

Reply from National Plastics
Great service, Delivered on time, Polite driver , A credit to the Weston Super Mare branch,

Reply from National Plastics
Materials met the specification as described. Arrived on time and in good condition.
The delivery company / driver was helpful.

Reply from National Plastics
No advice received when delivery was dispatched.
Driver said he would have left delivery on drive if nobody home.
Order incomplete - had to return to depot to collect so not due to stock shortage.
Customer service did ring back to apologise.
Website needs updating re deliveries.

Reply from National Plastics
Great product so happy with the acoustic boards, they look amazing.
Great delivery as well I live in a flat and the delivery driver made sure they were delivered right into our property.
Great product and excellent delivery what more can you ask for.

Reply from National Plastics

Reply from National Plastics
Mark was a great help and I managed to get the trim I was looking for and gave me great advice. I would definitely use them if needed again and would thoroughly recommend them to friends and colleagues.

Reply from National Plastics
Samples arrived quite quickly but we are still at the decision stage

Reply from National Plastics
Visited Plymouth Branch to order Windows. Andy was really helpful and knowledgeable. He quoted and advised me on spec and regulations and made the whole experience a pleasure with a professional and lighthearted approach. Thanks.

Reply from National Plastics
Absolutely abysmal customer service. Didn't do what they said they would and left me having to chase them up several times with the end result, after 4 weeks, being that I couldn't get what I needed after all.
In response to reply. There is no order number.
This was St Johns branch. I made an in branch enquiry about bitumous roofing. Was told I would be contacted when they knew cost/availability. I wasn't contacted and had to chase it up. I then requested the items, was told it would be 4 to 5 days. Called after 6 days to be told it would be chased up. I requested to be contacted with an ETA via email. Nothing. Called today, 2 weeks later, to be told it's not available. Absolute joke.
In response to 2nd reply.
Not once have they apologised to me or appeared to be particularly bothered. The apology means nothing and I'm past caring about it now.

Reply from National Plastics
Ordered three sheets of wet wall, not sure who does the deliveries or if they were even to blame. Not one panel was undamaged on arrival. The sheets had been strapped down at some point and the straps had crushed the edges and snapped off four 2inch long symmetrical marks on one of the sheets, a crack and boot prints over another, and another with not a single corner still square or edge undamaged. The emails and website even make it clear they expect damage, they enforce it must be checked within x hours, don't sign for it unless checked etc. Yet they do F'all to package it properly for shipment. This is not the couriers fault. DO NOT BUY FROM THESE GUYS IF YOU NEED FULL UNDAMAGED SHEETS!.. I genuinely got what I needed from the sheets by 4mm, by working around the damage. I got lucky.

Reply from National Plastics
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