Dealt with Newcastle branch , contacts were Chris and Tony . We had an issue with a previous order which got sorted . We got great advice when choosing our doors , they had the newest specificatio... See more
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Review summary
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What people talk about most
Reviews shaping this summary
What a great company. I ordered from the Abercarn branch but Cardiff were also very helpful). Phone answered by a super friendly and efficient person - ( whatca joy not to have a horrible automate... See more
Company replied
Was trying to buy shower panels. Was given the runaround from everyone online and instore until I found National Plastics. Called their head office in Tamworth and spoke to a very friendly and very h... See more
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The advice and guidance given by Andy and Jody have made our bathroom build a Delight. I would have no hesitation in returning to them for further projects. Friendly and knowledgeable and both really... See more
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Company details
- Building Materials Supplier
- Bathroom Supply Store
- Door Shop
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
About National Plastics
Written by the company
Established in 1988, National Plastics are specialist suppliers of building plastics and much more! We have 29 branches around the UK and an online distribution network covering the whole country. We pride ourselves on offering superior quality plastic building products, at very competitive prices and with a service that is second to none.
Our expert team is able to supply a huge range of quality plastic building products including fascia boards and soffits, trims and architraves, bathroom wall panels, kitchen wall panels and external cladding, guttering, drainage systems, polycarbonate sheets and canopies, windows, composite doors, conservatories, EPDM rubber roofing, composite decking, roof lanterns and much more!
Contact info
Unit 5 Vantage House, Sandy Way Business Park, B77 4DU, Tamworth, United Kingdom
- 0800 227777
- help@nationalplastics.co.uk
- nationalplastics.co.uk
4.5
Excellent
2K reviews
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Replied to 96% of negative reviews
Typically replies within 24 hours
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Great product rubbish communication
I ordered the wall panels which was easy. I didn’t receive any further emails with updates on delivery or any sort of communication. I had to email a week and a half later to find out where my order was to be told part of the order was out of stock (I wasn’t told this) and that my order would be delivered a couple of days later. To then receive a call to say the parts were still out of stock and that they MIGHT get a delivery 5 days later and would there for be another 8 days before delivery. Wasn’t good enough communication in my eyes. Had I have known earlier I would have sourced the parts from elsewhere (which I did) and delivery could have been a lot quicker. Good product rubbish communication
June 19, 2026
Reply from National Plastics
Good morning,
We send a confirmation email but orders do take around a week to arrive. The branch were waiting for a delivery and I am sorry that this took a couple of days longer to get to them. I know you cancelled some items from your delivery and this was done straight away and then the branched delivered. We can not guarantee deliveries from suppliers
I am sorry for the lack of communication
Regards
Customer Services
great product
very quick delivery, nicely packaged, the product was far better then expected, thankyou
June 18, 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Product was slightly bowed along its length
The delivery of the ceiling panels was on time but the product had a small bow along their length which resulted in them touching at some point and giving a small gap at other positions Only seen when installed
June 24, 2026
Reply from National Plastics
Good morning,
I am so sorry. I have not received anything from you directly.
Best regards
Customer Services
good website helpful delivery driver…
good website helpful delivery driver good product.
June 23, 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Very helpful with delivery dates and…
Very helpful with delivery dates and reassuring they will deliver on time
June 23, 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Good service
Great speedy delivery of my free samples. I did however chose to go with standard bathroom tiles to replace the current plastic pannelling.
February 16, 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Easy process and great price.
Easy process and great price.
The only downside wash no notice of it being delivered.
Otherwise great 👍🏻
June 15, 2026
Reply from National Plastics
Thank you for your review.
I am sorry you didn't get any notification.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
No contact as to when it was going to…
No contact as to when it was going to be delivered, when I contacted to ask a date was given but not fulfilled, another date was then given and delivered
June 11, 2026
Reply from National Plastics
Good morning,
I am sorry, I did ring the branch and they had had issues the day of the delivery and had promised to get it out for you the same day. They got their driver to deliver to you straight away.
I am sorry though for the delay.
Regards
Customer Services
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Excellent service
Excellent service. They made every effort to deliver the panels when requested. The colour was exactly as described and matched perfectly. They look great on the wall and I'm very happy with the quality. Highly recommend.
June 17, 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Company/ workers very friendly helpful…
Company/ workers very friendly helpful people , I drove up to pick items up as I was on a weekend break, saved getting it delivered , would buy from them again.
June 16, 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Communication not great
(Edited to remove bit about colours not matching, which was actually my ordering error) I only received the email saying they'd been dispatched 10 minutes before delivery, with no mention that delivery was that day!
June 8, 2026
Reply from National Plastics
Good morning, I have checked your order and it appears that you ordered 1 x Grey Corner and 2 x White End Caps. I am sorry. I believe if you speak to the delivery branch they may try to help you.
Best regards
Customer Services
Bathroom wall panels
Ordered some Zest bathroom wall panels, competitive prices plus free delivery over a spend of over £100 which was a bonus as other companies didn't offer this. Easy to order from website and they arrived within the specified time frame. Would definitely order again from National Plastics and also recommend to others.
June 5, 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Delivered to billing address not…
Delivered to billing address not shipping address. Now I have to try to get 5 metre lengths of flexible plastic to the shipping address several miles away. Even though I contacted firm and gave correct shipping address before delivery. I just as well had talked to a wall.
June 11, 2026
Reply from National Plastics
Good morning,
I am so sorry this was sent to your billing address. I have spoken to the branch and as discussed we would have moved it for you. I understand though you are fitting tomorrow and moving it yourself.
If there is any way I can help going forward please come back to me.
Regards
Customer Services
Great products
Great products, competitive price and fast delivery from the Taunton depot
June 10, 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
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