Nationwide PPI Advice Reviews 

239
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

After an eventful stress ridden,a lovely young lady called Nicola thru the BACS system paid the ammount we were due,Also we had already paid £50 Management fee thru the rebate,as a gesture refunded t... See more

Company replied

Rated 4 out of 5 stars

After receiving a two letters from hmrc telling me I had rebates I contacted nationwide about them.i received my money but to my surprise they charged me £100 processing fee for the two cheques..aft... See more

Company replied

Rated 4 out of 5 stars

I had payment from HMRC to say my renate had been paid to nationwide ppi and panicked it was lost and if id get it back. After searching my email inbox I found what id signed and emailed them a... See more

Company replied

Rated 1 out of 5 stars

28 Queens Road Blackburn BB1 1QG where Nationwide ppi are supposed to be based is Actually a normal House.and no offices I've also noticed that every review has tha same Reply send a email to the addr... See more

Company replied

Company details

  1. Small Claims Assistance Service
  2. Accounting Firm
  3. Financial Audit
  4. Financial Consultant
  5. Tax Advisor
  6. Tax Consultant

Written by the company

If you received a payment for mis-sold PPI after April'17, you could be due a tax refund. Our expert advisors will review your case and deal with HMRC on your behalf. All PPI Tax Refund claims are processed on a No Win No Fee basis, we will bear all upfront costs. You will only pay a fee if your claim is successful, this means you will never be out of pocket!


Contact info

3.0

Average

TrustScore 3 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(239)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Like many others Hmrc advised me that…

Like many others Hmrc advised me that they had sent a cheque on the 18th of October and I heard nothing until I emailed them and they asked for my bank details, feel the company keeps the money in their own accounts to be earning interest along with the large fees they take, needless to say I have still not received anything and will not hold my breath I am going to contact Hmrc as a starting point to try and stop this company. Finally got my money and they took 50% in fees, don’t touch this company I used Claim my tax back for another claim and they never took nearly as much in fees

October 19, 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Afternoon

Lovely to speak to you today

I would like to confirm your details have been passed to our account team for them to start processing your payment

Please could you update your review in regards to the actions we have taken to resolve this matter

Many Thanks
Michelle

Advertisement
Rated 1 out of 5 stars

Nationwide PPI Advice - Beware of Fraud!

Nationwide PPI Advice LTD have taken control of a family member's tax affairs with HMRC by using fake signatures on letters to HMRC.
As a result my family member has had a substantial cheque sent from HMRC to Nationwide PPI Advice and has had all of this money taken by Nationwide PPI Advice and none of the monies given to her.
A shocking company that is carrying out fraudulent activity and defrauding innocent people of considerable sums of money.
Sadly HMRC carry out no checks into these fake signatures provided to them by this company and so are allowing this company to steal significant sums of money from innocent people.

November 20, 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Afternoon

Please could you email info@nationwideppiadvice.co.uk to discuss your concerns

Many Thanks

Michelle

Rated 3 out of 5 stars

Anyone who wants to go with this company please check fees

I let them deal with my ppi tax refund i cant even remember what month but i have heard nothing from them since. Then to my surprise an email from hmrc to say i was owed money and cheque was being sent to them by 14th nov. I have still not heard anything from this company. How long do they take to forward cheque (minus thier fee).
I have used email address below to see if someone will answer me but reading others post im not holding my breathe it will be anytime soon.
Well i did hear from them after i emailed them and withing 48 hrs money was in my bank. £68 from a £198 refund.
33.3% plus VAT + £50 fee.
I said perhaps when they ring people they should state this on a phone call. Who ever reads the small print. Which i suppose is my own stupid fault

April 4, 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Afternoon

I would like to confirm that your details have been passed across to our account team
As stated in the email we do aim to have your payment issued in 7 working days

Many Thanks

Rated 4 out of 5 stars

After receiving a two letters from hmrc…

After receiving a two letters from hmrc telling me I had rebates I contacted nationwide about them.i received my money but to my surprise they charged me £100 processing fee for the two cheques..after having a rebate for nearly £800 I received 379 after they had taken their fees.i'd avoided this company at all costs I have tried contacting them about my unhappiness about the fee paid but they have ignored my emails.
Update after emailing them 3 days ago when asked in here I've still not received a reply
After speaking to nicola on the phone they have agreed to refund the admin fee..I'm glad the issue has been resolved

November 17, 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Afternoon

Please could you email info@nationwideppiadvice.co.uk to discuss your concerns

Many Thanks

Michelle

Advertisement
Rated 1 out of 5 stars

Could the company Nationwide ppi advice…

Could the company Nationwide ppi advice ltd pls check my tax return application as I've recently received conformation that a cheque from HMRC has been forwarded to there company however I've rang & emailed but not yet received a reply either way from Nationwide ppi advice confirming they have received the monies or when im likely to receive my return.
Either way I just want to know if its processing or if I've been scammed.This has been going on since June 23 confirmed letter of money owed to me sent 15th October 2023.

November 15, 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Afternoon

Lovely to speak to you today

I can confirm we have received your cheque this week this has been processed and cheque has been issued and sent to your home address

Please could you update your review in regards to the actions we have taken today to resolve this matter

Many Thanks

Nicola

Michelle

Rated 1 out of 5 stars

Received a letter from hmrc saying a…

Received a letter from hmrc saying a payment for reclaimed tax had been sent to nationwide ppi advice ltd. This was in July. Was unable to contact the company and finally in October I received a cheque from them (minus a large chunk of the refunded amount) cheque was paid into my account and promptly bounced! No joy in contacting them and will be pursuing them through the small claims courts to recover my money. Avoid at all costs, easy to reclaim tax without using a third party!

November 15, 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Morning

Please accept my apologies

I would like to confirm we have received information from yourself so we can arrange for your payment to be issued via a bank transfer

Many Thanks

Michelle

Rated 1 out of 5 stars

This company is awful avoid at all…

This company is awful avoid at all costs never known a company that does not respond to emails or have a contact number numerous emails sent all of which are being ignored just takes time an effort out of your day to try an get hold of them

November 15, 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Afternoon

Please could you email info@nationwideppiadvice.co.uk to discuss your concerns

Many Thanks

Michelle

Advertisement
Rated 1 out of 5 stars

Steer well clear!

I have been waiting since the beginning of October for this company to confirm that they will only be taking fees from the PPI part of my tax rebate HMRC have sent them the full refund I was due, the majority of which is from previous employment. I chased them again yesterday (13/11/23) and all I get as a response is that I will receive a BACS payment within 7 working days. I'm not holding my breath and have already advised them that I will take it further if I don't get the information I have been asking for since the day HMRC issued the cheque.
They are reasonable at responding but utterly useless at answering the question you ask. Hilariously, they then asked me to leave a review which I did say they wouldn't want me to do! I doubt I'll get the financial incentive for this review but that's OK, I just want the money I'm owed!

I have also noticed that they request that reviews are changed once they have responded on here. I hope they understand that even if they give me double the refund I am due, there is no way I am changing this review.

Thanks for the response. I'm not going to email again as I had given you until 5pm yesterday and am now taking legal advice. I have attached a screenshot of the email thread for you to view.

October 4, 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Morning

Please could you email info@nationwideppiadvice.co.uk to discuss your concerns

Many Thanks

Michelle

Rated 1 out of 5 stars

Very Dodgey company

These rang me back in march about tax refunds etc and what they do is go through it with you pressure you to sign the email quick knowing you won't read the terms and they don't explain the main part of the terms to you.
Basically they'll get you a refund but they'll rob you of over half or most of it.
Anyway the guy said i will hear from them within 12 weeks which i didn't hear anything until last week when HMRC sent me a load of letters and it turns out they only put the claim in in august which again i find very sly when they told me they'd send it straight in.
Now you can't get in touch with them over the phone (surprise surprise) so i had to send them a pretty strong email to get them to reply to which they told me they've recieved money from HMRC again not the amount HMRC told me(far less) and if i sent my bank details they'd send me my cut(less than half) bare in mind i'm overpaying tax and entitled to it.
I wonder if they'd of even bothered getting in touch or sending me anything if i'd not of sent them that email.
Be careful of these i wouldn't be surprised if they've not paid some people.
Never once kept me informed of anything i've had to find out everything myself. I'm also giving them the chance to call me and discuss as i've left musltiple voicemails

November 13, 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Afternoon

I would like to confirm you have emailed on 13/11/23 in regards to a payment we have received from the hmrc

We have obtained the information requested to resolve this matter

You have also signed documents with our company on 08/03/23

We do grant all our clients a 14 day cooling off period should you be unhappy with any of our terms and conditions

Please could you update your review in regards to the actions we have taken to resolve this matter

Many Thanks

Rated 4 out of 5 stars

Tax savings refund…

Contacted Nationwide Ppi and they were very helpful regarding my refund. HMRC contacted me and then I emailed Nationwide Obviously they have a lot to deal with but have assured me my refund will be paid promptly. Great service. Thanks fir all the help.

November 13, 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Morning

Thank you for your review🙂

Rated 5 out of 5 stars

Payment

Quick and fast response
Great service

November 13, 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Morning

Thank you for your review🙂

Advertisement
Rated 5 out of 5 stars

It only took 1 phone call

Nationwide gave me a call, asked questions, they filled all the forms and emailed me forms to sign and send back to them, that was it is it. They even did my wife's claim as well and sent her form by email to sign and send. If you go to their website you can fill in online form to see if you will be success full.

August 1, 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Morning

Thank you for your review🙂

Rated 1 out of 5 stars

I have received a cheque and the bank…

I have received a cheque and the bank will not cash it as the signature only has initials, can someone contact me or advise me
Julie Wright

November 11, 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Afternoon

Please could you email info@nationwideppiadvice.co.uk to discuss your concerns

Many Thanks

Michelle

Advertisement
Rated 5 out of 5 stars

Nationwide Tax Over payment

I heard about Nationwide though a friend who kept on to me about claiming a tax over payment because I didn't have the time to fill out forms and follow up. But decided to contact Nationwide and I must admit they kept me informed the whole time and eventually got money paid in to my bank account....brilliant!!

November 10, 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Morning

Thank you for your review🙂

Rated 5 out of 5 stars

A very successful claim,

After requesting Nationwide PPI advice UK to check if I may be entitled to a tax rebate, I was very surprised to receive notification from Inland Revenue informing me I was entitled to a rebate, but after reading some of the previous reviews, I was concerned I may not see any of the money. I spoke to Inland Revenue who advised me to wait for about two weeks to allow the payment to go through.
I then emailed Nationwide PPI on Wednesday and after providing my bank details yesterday the payment due to me was credited to my bank account.
I am very pleased with the result of my claim.

November 10, 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Morning

Thank you for your review🙂

Rated 5 out of 5 stars

Slow service, but great result 👍

Had contact from Nationwide PPI back in April about some tax refund I could claim, gave permission for them to act on my behalf, many months passed with no communication, then in August a letter from HMRC saying I was owed money, cheque was sent to Nationwide.
Then nothing till October, I got a cheque which bounced as was returned as fraudulent.
Emailed Nationwide with proof of this, provided alternative payment method, Bingo... within 24hrs I had £353.28p in my bank that I didn't even know I was owed.
Thanks for your service, but my only critique and advice is that you make more effort to send updates and better progress communications, so we know what's happening 😉

November 1, 2023
Unprompted review
Nationwide PPI Advice logo

Reply from Nationwide PPI Advice

Good Morning

Thank you for your review🙂

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look