Nautical Mood 

Pity I cannot give less than one star. Nautical Mood is far beyond bad.
I ordered a jacket for my son, which finally arrived after more than two months! I had already sent them a mail after one month, requesting a refund. I sent the mail to both E-mail adrresses I have, but never got a reply.
Apart from the notification two months after order, that the shipment was on its way.
We refused the shipment ofcourse, but never received a refund.
Just one advise from me: DO NOT ORDER HERE!!!

I have no news from my order since the end of November... Could you please give a REPLY, I have already sent you e-mail but I got 0 reply from you? Where is my order and when will i receive it?

Should have checked this out before buying. Seemed too good to be true and was.
They’ve taken my money and I’ve emailed their support and the email bounced as the address doesn’t exist. DO NOT PURCHASE

Nautical King has literally simply taken NZD 500, and we have not heard back from them.

We have sent multiple emails, with no response, there is no phone number to call.

Complete scam artists- the website looks legit and is very detailed and has pop ups telling you such and such image just purchased this item-
DO NOT SEND ANY MONEY to Nautical King you will never hear back from them again!!!

If you google their address in Chicago, it’s a housing area!!!!

Nautical king is a scam, do not use.

I’m still waiting 2 months for my order of $250US. No response from them, absolute scam. How can Instagram accept there ads errors if dollars and then absolutely scam people??!

Total scam advertised on Instagram. DO NOT PURCHASE. Website looks legit. Also have a site website under Nautical King! Ordered goods over a month ago and yet to receive order. No reply to emails. They totally suck.

Complete scam. False shipping info, wrong products shipped, non existent customer service. Stay away.

It should be “ZERO” star! This store is a total scam!!! All products they sell are form ALIEXPRESS!! Re seller from aliexpress and will add $20 more from the order. All items are on sale so chance for a refund. You have no SHAME! Stealing peoples money! You have no shame!!! Message me if you want to know who owns this crap

The worst customer service ever. These guys are a complete failure and should not be allowed to do business on-line. Do not buy there. I got a jacket which did not fit (sizes are just huge) asked them to provide a phone number for the return (FedEx requires a contact number at destination to avoid failed deliveries) and after 1 month I have not got an answer. The quality of the product is poor and do not justify the price. Don’t waste your money and time with Nautical Mood.

Avoid at all costs. Wrong products, poor quality cheap rubbish. They attempted to tell me I could not return as the items were sale goods. Clearly a permanent sale! I made them refund me by quoting distance selling regulations - non return of sale items only applies to shops and you have an absolute right to change your mind with distance selling as you can't see the product until it arrives. Don't take no for an answer and do a credit card chargeback if they refuse - just ring Visa/Mastercard and dispute the transaction.
I tried to get them to refund my postage as they had sent one item wrong colour but they offered to send me the correct colour without me having to return the wrong item so in the end I sent it DPD to Netherlands address as I would not have kept the items if they had given them to me.

Absolute fraud. Not selling the images pictured, but poorly-made Chinese copies, using inauthentic materials. If you think you’re getting leather, I hope you really enjoy rubber raincoat material instead. And that wool - you’ll only get the finest costume-grade cotton that China can buy. No refunds allowed because everything is “on sale”, and they won’t even pretend to offer customer service. PayPal even denied my case against them, so beware. This seller and all of the other “stores” carrying the same bullsh*t products can go suck a fat dong.

Do not buy from Nautical Mood, ever. Ever!! I ordered a shirt in XL, even though I wear a large in most shirts. I'm 185 lbs, 6'3". The shirt I originally received was so small it fit my 12 year old daughter! Company refused a refund, citing policy, so I exchanged for a 5XL! Only after sending the original back to Netherlands from the east coast of the US. When the replacement arrived, it was only marginally bigger. I suppose I'll give it away, but only prepubescent boys could ever wear it. The original and replacement are obviously Chinese copies, despite the return address in Netherlands. No label appears anywhere on the shirt. Absolutely a waste of money and time. Do not fall for their slick Instagram ads. A joke of a company.

The product I received is not what I ordered. It looks complete different and seems to be a cheap copy of the original product advertised on their homepage.

DO NOT BUY HERE! The product arrived with unfinished stitching on the pocket so the lining of the jacket comes out at the pocket. When contacted customer service i got only 1 standard response asking me to send photos which i did. Have not heard anything since even though i have emailed repeatedly trying to get a response.

It won't let me vote NO STARS. This past December I ordered a men's shirt for my husband in a 2XL, based on the size chart provided. I received a 3XL, and it was still way too small. I am a 5 ft 6 inch woman who weighs 125lbs, and I typically wear a Ladies S and size 2 pants. The shirt fits me, aside from some room in the shoulders. I sought a return label from Nautical Mood, and they let me know that they do not refund money for Sale items and to review their policy. If you look closely at the site, nearly everything is on sale. Also, I would have to ship the item back at cost to me prior to their replacing the item. (Not sure what they would replace it with, but you get the gist). They offered 25% off my purchase, so hopefully they will honor that, but I am not holding my breath. This is a fly by night company with no idea what they are doing, and no one is holding them accountable. Avoid avoid avoid!!!

Should be zero.
I received one jacket from my order which by the way didn't arrive until the week after Christmas and it was way too small in sizing , It has no manufacture label , had a bag and tag from an other article in the plastic bag it was shipped in . I contacted the company via email and they said because it was on sale they could not refund me but they would let me keep it and refund 25% of the price . This is not acceptable . I wish I would have read the reviews also . My son had sent me the two jackets on his WishList so I had just ordered them for him . Very disappointed . I feel the company needs to be reported to the Trade Commission .

I wanted M size but you sent the XL size. jacket is too big
i can't wear it and i can't use. Please do our requirement

Hideously overpriced for the quality of the product that turns up, you cant trust the sizes either. Delivery is terrible, ordered 3 items in late November, as of 29th December only 2 have arrived and those in the last 2 days.
Slick website selling poor quality chinese made (and sized) clothes.
Avoid.