navarabeauty.com Reviews 

66
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly friendly and professional staff members, describing the local salon spaces as exceptionally clean, relaxing, and welcoming for everyone. Many visitors note that various beauty treatments, ranging from professional nail care and hair styling to precise threading, are always performed with remarkable attention to detail. Some reviewers were not happy with the overall service quality received during their scheduled appointments. A few people also mentioned encountering unexpected delays, expressing clear frustration regarding prolonged wait times and uncomfortable staff interactions during their visit.

What people talk about most

Service

People report positive experiences with service, praising the kind, friendly, and professional staff who... See more

Staff

Customers consistently note positive experiences with staff, highlighting friendly, kind, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited Navara in Wellingborough. Staff are always happy and helpful and the salon is clean and inviting. Hair cut as always was excellent - can't recommend Mel highly enough and won't ever let anyone... See more

Rated 5 out of 5 stars

I had a wonderful experience at this salon! From the moment I walked in, the ambience was relaxing and beautifully.@ The staff were incredibly professional, friendly, and attentive. They made me fee... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I had my eyelashes done and the staff was amazing! She was so attentive to detail and made me feel completely comfortable throughout the whole process. I absolutely loved the results – my... See more

Rated 5 out of 5 stars

I had my threading done by Pram the other day, and she was absolutely wonderful. She’s precise, gentle, and really attentive to detail. The whole experience was quick, comfortable, and the results wer... See more


Company details

  1. Beauty Salon
  2. Health and Beauty Shop
  3. Skin Care Clinic

Written by the company

WELCOME TO Navara Beauty Welcome to Navara Beauty, where we are committed to helping you look and feel your very best! We believe that everyone deserves to feel confident and beautiful in their own skin, and our team of experienced beauty professionals is here to make that happen. We offer a wide range of services, including hair styling, colouring, and treatments, nail care, skin care, waxing, and makeup application (some treatments may not be available at all branches). Our saloons offers a relaxing and welcoming environment where clients can unwind and enjoy the pampering experience. We use high-quality products and advanced techniques to ensure that each service is performed to the highest standard. Whether you're looking for a new hairstyle, a relaxing facial, or a bold new makeup look, we have the skills and expertise to make it happen. ​ At our beauty salon, we believe in providing exceptional service at an affordable price. We strive to create a positive and enjoyable experience for each and every client, and we're always here to answer any questions or concerns you may have. So come visit us today and let us help you look and feel your best!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

66 reviews

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No history of asking for reviews

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4.3

All reviews

(66)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

Salon Owner’s Behaviour Is Alarming

The salon itself is average, but I had a very negative experience with the owner, Palakkumar Thakkar. His behaviour towards women made me and my partner extremely uncomfortable. He offers “free treatments” with questionable intentions, and I do not believe this is professional conduct. I would strongly advise women to be cautious and consider whether this is the right place for them.

August 18, 2025
Unprompted review
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Reply from navarabeauty.com

We will report this review to police and have an investigation done for such ridiculous reviews done intensally to harm reputation of salon and its owner.

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Rated 5 out of 5 stars

Excellent

The team in Woking were very friendly and welcoming, the salon was very clean and tidy.
My wife had done manicure with Pooja. She provided excellent service to her. We will go again & again.
Best beauty salon in Woking.

September 5, 2025
Unprompted review
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Rated 5 out of 5 stars

I had a wonderful experience at this…

I had a wonderful experience at this salon! From the moment I walked in, the ambience was relaxing and beautifully.@
The staff were incredibly professional, friendly, and attentive. They made me feel comfortable
Everything was done with great care and precision. I left feeling refreshed, pampered, and genuinely happy

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had my eyelashes done and the staff was amazing! She was so attentive to detail and made me feel completely comfortable throughout the whole process. I absolutely loved the results – my lashes came out perfect! Highly recommend.

September 6, 2025
Unprompted review
Rated 1 out of 5 stars

Awful eyelash extension

Unfortunately, a few days ago I tried this place for eyelash extensions. The quality of the materials used was very poor, and the result was nothing like their sample work. I had to go somewhere else to get it fixed

August 21, 2025
Unprompted review
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Rated 1 out of 5 stars

Don’t use this salon!! Scam you out of money!!

I had BIAB infills done here a couple of weeks ago and unfortunately I won’t be returning. The nails are bumpy, the polish is messy, and they are far too thick. On top of this, the salon adds hidden charges — despite confirming prices over the phone, the total changes when you go to pay. For example, I booked a wash, cut & finish but was charged an extra £25 just for having my hair straightened after the blow dry (something that’s always been included everywhere else I’ve been). At my nail appointment, they also added £5 for ‘removal’ even though I was just there for infills.

On both visits the final bill was more than what was quoted, and when questioned about it they became argumentative. Sadly, the combination of poor quality nails and unexpected costs means I wouldn’t recommend this salon.

August 16, 2025
Unprompted review
Rated 1 out of 5 stars

Lovely welcoming staff shame about unclear pricing

Lovely welcoming staff, nice clean fresh salon. I booked for my daughter and myself to have wash cut and finish and my daughter had nail extensions and polish and I had manicure and polish.Checked and confirmed the total price when I booked. All done really well but was surprised when I as charged an extra £25.00 each for the straightening finish which has always been included in the price quoted at all other salons I have used.

Visited again yesterday to have an infill for myself and my daughter, double checked the price before confirming and once again charged an additional £ 5.00 each for removal which when I asked on the phone was part of the infill process.

Didn’t complain just decided I will not use them again as there prices look good when you book but they charge whatever they want. Seen lots of reviews since that say exactly the same.

UPDATED DUE TO INACCURATE RESPONSE BELOW FROM SALON.

I HAVE BEEN OFFERED A REFUND OF THE £10.00. I TRIED TO EXPLAIN THAT IT IS NOT ABOUT YHE MONEY IT IS ABOUT BEING UPFRONT ABOUT YOUR COSTS WHEN BOOKING. I SAID WE BOTH WANTED INFILLS AND A FRESH COLOUR. THE MANAGER HIMSELF CONFIRMED THE PRICE WHEN I BOOKED. HIS RESPONSE IMPLIES I WAS FULLY INFORMED ALL THE WAY, WHICH IS NOT TRUE, THIS HAS MADE ME EVEN MORE ANNOYED, I TRUED TO EXPLAIN THAT THEY NEED TO BE CLEARER WITH PRICING, I SPOKE TO STAFF TO CONFIRM THE PRICE BIOTH TIMES BEFORE II BOOKED. GREAT THAT HE CALLED TIO TRY TO RESOLVE BUT DON’T NOW CALL ME A LIAR. I INITIAALY GAVE A 3 STAR REVIEW BUT THE RESPONSE HAS MADE ME CHANGE MY MIND.

August 10, 2025
Unprompted review
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Reply from navarabeauty.com

Hi Kim,

As discussed on phone prices of removal are clearly mentioned on website and pricelist and nail technician has confirmed that the price has been mentioned clearly before treatment. It could be a miscommunication and as a good gesture happy to refund you removal price.

Rated 5 out of 5 stars

Viola did a lovely job on my hair

Viola did a lovely job on my hair, really nice and well looked after through the whole experience and got exactly what i wanted

July 18, 2025
Unprompted review
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Reply from navarabeauty.com

Thanks a lot for your wonderful review

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Rated 5 out of 5 stars

First time pedicure customer

First time pedicure customer. Enjoyed the big comfy chairs for pedicure. Was there for an hour, took her time and it was relaxing. Very accommodating and let my small daughter do her colouring by me, and also painted her toe nails at the end for which she was delighted.

July 4, 2025
Unprompted review
navarabeauty.com logo

Reply from navarabeauty.com

Thanks a lot for your review

Rated 1 out of 5 stars

Wouldn't go back

Overcharged me, upsold me without telling me and then expected me to pay the extra. I was a first time visitor so didn't know exactly what to expect and I believe they took advantage of that. I asked for a certain treatment and they gave me something slightly different that was an additional fee and charged me extra for gels when I didn't ask for them. Wouldn't go back.

I was then in a long 'discussion' with them about the fact I wasn't informed of any additional pricing along the way and was told that they apparently did tell me the cost at every step, something I'm sure I would remember since I was there... Not cool.

We managed to come to an arrangement in the end but it still wasn't ideal. I just accepted because the constant back and forth was so frustrating.

March 22, 2025
Unprompted review
navarabeauty.com logo

Reply from navarabeauty.com

Hi Elonare sorry for late response we clearly advice clients about each and every additional treatment. Still however if you think you are overcharged you can compare the price written in pricelist and let us know and we can refund you. Please let us know which branch you went?

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Rated 4 out of 5 stars

Warm welcome good customer service

A warm welcome apon arrival by Heta in the Wellingborough branch
I went for a leg wax.
Heta was very nice and did a good job she went the extra mile as I asked if she could do a removal and re application of gel for my toes which wasn't a problem...thank you Heta.
The only reason I didn't give a 5 star review is that the wax wasn't completely removed from my toes.
I definitely will return

April 10, 2025
Unprompted review
navarabeauty.com logo

Reply from navarabeauty.com

Thanks for your review and we will make sure wax is removed properly all the time.

Rated 5 out of 5 stars

Very happy!

Great care was taken with my nails at Milton Keynes Navara - staff super welcoming & friendly, would recommend! 😊

April 6, 2025
Unprompted review
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Reply from navarabeauty.com

Thanks for your review

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