Navi World Reviews 

534
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products and services, highlighting their reliability and value. Many people appreciate the excellent customer service and guidance provided by the staff, noting their quick responses and helpfulness even on weekends. The user experience is often described as smooth and efficient, with many finding the installation process straightforward and the updates working perfectly. However, some customers experienced issues with products not working as described or difficulties with installation, sometimes requiring replacements. A few other people also felt that communication was unpleasant or that customer service was unhelpful, particularly when dealing with product descriptions or technical problems.

What people talk about most

Product

Consumers find products to be positive, with many reviewers wholeheartedly recommending them and expressing... See more

Service

Customers consistently note positive experiences with service, describing it as very good, fast, and helpful... See more

User experience

Clients share positive opinions on user experience, with many reporting that updates and installations ran... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising the team's professionalism, helpfulness,... See more

Customer service

People report positive experiences with customer service, highlighting its speed, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have a Mazda CX-3 and, foolishly, I formatted the map SD card thinking I would update it. Later I discovered that after formatting it no longer worked.. I was hesitant to buy from an onli... See more

Rated 5 out of 5 stars

Maps in the integrated navigator of my Toyota Auris were seven years old. The Finnish dealer of Toyota did not have licence for this navigator any more. Luckily Navi World had uptodate software with m... See more

Rated 5 out of 5 stars

Ordered the downloadable data for my Mazda navigation SD card. I received the files along with clear instructions on how to update the card, and everything worked perfectly. The maps were updated with... See more

Rated 5 out of 5 stars

I have a w212 ntg 4.5 system. Purchased the map update as well as video in motion. I had a little issue and messaged Jonathan via WhatsApp and he was extremely helpful and fast at replying. I highly r... See more


Company details

  1. Auto Machine Shop

Written by the company

Only latest Sat Nav map updates for all makes and models including Audi, Mazda, Mercedes, Jaguar, Land Rover, Ford, Toyota, Lexus, Opel, Chevrolet, Seat, Skod, Volkswage, Smart, Renault, Peugeout, Suzukim Nissan.. Update your maps today with Navi-World!


Contact info

4.8

Excellent

TrustScore 5 out of 5

534 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(534)

128 reviews in the last 12 months

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Rated 5 out of 5 stars

Have a go at something new

Bought the latest South-Asia Navigation Map, installed and works perfectly with their (Navi World) guidance and support.
A great experience for me as I’m totally unfamiliar with IT, internetworking, soft/hardware…
Highly recommended for those who are interested.

October 7, 2024
Unprompted review
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Rated 5 out of 5 stars

Great people to deal with

Great people to deal with , answered my questions promptly without hesitation , Sent me my order via email and I followed the instructions to the letter and now have been updated and with 3 years subscription on my 2018 Mazda CX5

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

Mazda CX-5 SD Card updates to latest published map

I purchased the North American updatable navigation SD card for a 2023 Mazda CX-5. The card arrived in a week and worked fine from initial placement in the CX-5's SD slot. However, I could tell from recent local housing developments that the map content was 4-5 years old. I was delighted to find that when I followed Mazda's map update process my SD card was updated to the latest North American map (published by Mazda May 2024). I'm also finding that navigation is easier because Mazda's map better utilizes the Mazda Commander knob than Google Maps or Waze. Definitely worth the $70 investment!

September 11, 2024
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Rated 5 out of 5 stars

I'm very satisfied!

I highly recommend using the company Navi World! Very helpful staff! I contacted them via email and WhatsApp and they responded after few minutes always.

September 11, 2024
Rated 5 out of 5 stars

Ordered for the Mercedes-Benz W205

Ordered for the Mercedes-Benz W205, a Full Version. Worked perfectly - but especially the customer service was great because initially it was my fault and I ordered the wrong version. Support helped quickly and solved my issue. Thanks a lot. Good to have you around!!

September 1, 2024
Unprompted review
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Rated 3 out of 5 stars

Not 100%

I waited quite a while for this to arrive. Does not show new roads that changed in 2018, or round abouts. Will make do

August 12, 2024
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Rated 5 out of 5 stars

A little bit --- complicated for me a…

A little bit --- complicated for me a young girl and I understand what downloads and running programs are. But if it's an older person's than the steps are very complicated. may be you can send a single link and make it easier. probably in the near future. thank you so much for everything. They have been very attentive and understanding. good luck!

August 13, 2024

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