Navimow Segway Reviews 

849
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 363 reviews, reviewers had a great experience with this company. Customers truly appreciate the efficient design, noting that the robotic mowers handle straight lines remarkably well and save plenty of valuable time on routine garden maintenance. Many people also find the initial setup process remarkably straightforward and praise the helpful support team whenever professional assistance is genuinely needed. However, some people mentioned frustrating issues with battery capacity, noting that the devices frequently need recharging during ordinary mowing tasks. Consumers also pointed out that the mowers can occasionally get stuck easily on uneven lawns, or struggle significantly with proper traction and precise edge cutting.

What people talk about most

Product

Customers had mixed experiences with the product; while many reviewers praised its straight-line cutting and... See more

Quality

Consumers find quality to be ambiguous, with reviewers praising straight line cutting and overall lawn... See more

User experience

Customers consistently note ambiguous experiences with user experience, as people find the app... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising helpful and prompt support... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers praising the quick and helpful support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My H3000 is working precisely, seems to be high-end quality. Although I would like a little better traction, as this mower tends to get stuck sometimes on flat but not perfect even ground, even unde... See more

Rated 4 out of 5 stars

Prolongation of 4G-Service was only via Pay Pal offered - and I, as well as many more people - does not use Pay Pal for reasons. So it was challenging for the supplier to offer a solution. Finally I f... See more

Rated 4 out of 5 stars

I ordered the I2 AWD online but after two weeks still no supply. I started an e-mail correspandance with Navimow and they informed me the ordered model was not yet available due to backorders and was... See more

Rated 4 out of 5 stars

Great help from customer service when I realized I’d ordered the wrong unit. Delivery exactly when expected. Very user-friendly, well thought-through app. And the mower itself has now done a fantastic... See more


Company details


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3.9

Great

TrustScore 4 out of 5

849 reviews

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Replied to 19% of negative reviews

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3.9

All reviews

(849)

801 reviews in the last 12 months

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Rated 5 out of 5 stars

The robot is fantastic

The robot is fantastic. I’ve a garden of 300 mq and Segway Navimow i205 AWD work properly. I hope only in a software update with Apple HomeKit integration.

August 4, 2026
Rated 4 out of 5 stars

Works great so far, a good helper

I'm older so keeping up with my lawn has become quite difficult, especially now that I can't afford to hire someone to do it. Because of that, I had been looking into robot mowers for some time.
I have to say I'm quite pleased with this one and would rate it somewhere around 4 stars. It works well for what I need it to do, which is simply keeping the grass in my backyard cut down and under control.

June 9, 2026
Rated 1 out of 5 stars

Really poor

I purchased a Segway Navimow i210 on 05/04/2026 and unfortunately, this has been a very disappointing experience.

I waited months for the item, and after such a long delay I eventually requested a refund. I’m still waiting for my money back today.

I understand that delays can happen, but having to wait months for the product and then still be waiting for a refund is completely unacceptable. Communication and customer service throughout this process have been extremely frustrating.

I would not recommend purchasing from this company based on my experience. I simply want my refund processed and my money returned.

August 12, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a Navimow I206E which is…

I purchased a Navimow I206E which is advertised as 600m2 scheduled cutting.
There is no description to say that 600M2 is the maximum area you can program in. I have 2 lawns both 600m2, which were planned to alternate in order to maintain, however the software in the Navimow restricts the area you can map.
A complete con so as you have to purchase the far more expensive larger unit.
This is not a restriction of the physical machine, but the software within.
I wouldnt recomend Navimow to anyone due to the fact that it is software restricted and controlled by Segway.
Extreamly disapointed as I am nearly £1000 out of pocket with a lawn mower which isnt fit for purpose.
Upon contacting Segway I was told nothing can be done as it is a software restriction, surely the developers can unrestrict the unit to meet my needs

June 28, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience from start until now. Delay in delivery, poor offers of alternative products, terrible waiting time for a simple refund.
I have absolutely no faith in Navimow as a company and will discourage anyone to shop from you in the future.

August 6, 2026
Unprompted review
Rated 3 out of 5 stars

Navimow I105 battery.

Navimow I105,A good mower but hamstrung by its battery capacity, lawn is only small and flat approx 100 square meters but it takes 2 charges to get the job done.

March 19, 2026
Rated 4 out of 5 stars

Perfect and fast delivery

Perfect and fast delivery, easy installation, App works very good

Improvement potential: little branches stop the Navimov and the required clearance to pass is to big

July 1, 2026
Rated 4 out of 5 stars

slow start with good ending

I ordered the I2 AWD online but after two weeks still no supply. I started an e-mail correspandance with Navimow and they informed me the ordered model was not yet available due to backorders and was expected in deveral weeks, they offered a stock model I210 at special price, I then ordered this model and supply was done in 2 days including a free garage. The initial paid first order was credited and the extra credit for the new order was also credited. so after a slow start Navimow performed well.

July 23, 2026
Rated 5 out of 5 stars

issue with timezone

I had issue with something in the time settings, GMT+1 was selected but the real time was about 1 hour too much. I fixed it by switching the time to another timezone then bringinig it back to the one it should be. I got asket to take screens of the situation to let them fix it. Never saw it again after a month.

June 4, 2026
Rated 5 out of 5 stars

My mower of choice was the i210 Lidar…

My mower of choice was the i210 Lidar pro, I bought 2 of to them. One for the back and one for the front lawn. It has been a life changer for me and the best purchase since my retirement. It was very user friendly in setting up and apart from the odd occasion it goes slightly off track I can not really fault it. Where it had a tendency to go off track I have placed flower boxes which act as a visual barrier that has worked ok so far. I accept that with new technology there will be the odd glitch, but that's ok and expected. I have confidence that future software updates will iron out all little problems. A very happy customer 👍

August 3, 2026

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