Navimow Segway Reviews 

The Robot is very reliable

Very helpful made everything easy

Your customer service makes necessary repairs very convenient. Now if they would only send that 11 year old neighbor over to mow while the mower vacations in McKenny, TX. 🤣

Very quick response. Competent and helpful answer. The robotic mower is working very well.

I think it was good value for money. It was easy to install. Easy to program and easy to map the lawn. Has worked well so far.
Kenneth

Customer Service answered questions clearly, politely and very promptly on two occasions early into my Navimow ownership. Also sounded genuinely interested to receive a number of pieces of feedback from me. Could not have been better.
I find that the i2 AWD does not reliably mow quite as close to the edge of my grass as its wire-limited Flymo 1200R predecessor, but is significantly faster to cut the entire lawn with its stripe cuts rather than a 'random walk'. I just have slightly more width to strim periodically!
The app has been slightly more troublesome in that it was not apparent that I could edit schedules if my tapping was sufficiently accurate and, more confusingly, requires occasional log-in. Not having the details to hand, I accidentally created a second account - which would not bind to the mower since it was already bound to the first account. Having found the details, I then had difficulty logging in to the first account until I realised that the required phone number had to lose its leading zero, this being a normal part of the number within the UK. Apart from that, things work well: it's amusing to watch the mower at work, the slightly striped appearance of the lawn is pleasant and it seems a good idea to use some of the weather-related mowing preventions.

Problem with the stearing, front left wheel.

Great, working perfect, easy in setting & use, keep like now & improve

Excellent client service (Viki) and the mower performs beyond my expectations!

Excellent service — fast and convenient. I honestly didn’t expect the delivery to Lithuania to be so quick. It arrived just 3 days after the purchase.

Great product

The customer Service is very good giving Response with 24h.
They help with a work arround last year (navimow steers around small plants and leaves grass standing—which it is not supposed to do) by giving me the hint to define areas with vision fence of.
That was not a real solution of the problem on which almost everybody like my neighbor is confronted with.
A software update, on which the camera detects plants near boarders can be defined to ignore by customers
Best regards
Harald

very good support with fast reaction and good answers

after mobile phone change no manual driving possible

I made a lot of suggestions to have more accu capacity but none of my suggestions have been realized so i am disappointed but the product itself is very good and overall OK for me.
I was not informed what was done in detail of the firmware changes.

Support is very kind and friendly and it's easy to open a ticket. 5 stars for that.

But the solution is very poor. I had to deliver invoice, pictures and information. But the problem is almost the same.

I’ve had the Segway robotic lawn mower for over a year now, and I’m very satisfied with the quality of its work. I haven’t had any problems with the device so far. The service has always been quick and helpful whenever I had questions or wanted to order something.

I have an X430 and it’s been a pretty good experience overall.

The pros for me are:
-The scheduling feature has been excellent. It makes the experience very hands free.
-It gets very close to the edges, which reduces how much I have to weed eat.

The negatives
-Customer service has not been a great experience. Difficult to deal with and not very helpful.
-The cut has been just “ok”… It struggles to cut crabgrass and goose grass. Leaving multiple high spots around the yard.

I would recommend this mower only if you have a very easy lawn like mine… I’m not sure how good it would be on rougher terrain or trees everywhere.

once upon a time ....

My experience with navimow was great from the begining. All works great, the machine work very well, I think I hve the first H3000 in Romania, and was great. All the time customer service was verry helpful, and now when I have a problem, they solve it with profesional skils and urgent respons and very well documentated.