I found the application form more promising, as some of the requirements were in more detail of that being worthy to be accepted for a loan. A lot of loan companies I find, often decline yoir app... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I found the application form more promising, as some of the requirements were in more detail of that being worthy to be accepted for a loan. A lot of loan companies I find, often decline yoir app... See more
Company replied
Look I have read most the comments here and if you get declined there is a bad review, people get accepted like me and you get a good review. I think that this company does advanced checks to make sur... See more
Company replied
It's ok for fraudsters from Birmingham to take out loans totalling 2.5k using his company director's details listed on the Companies House website without his knowledge - shambles of a company!!! Firs... See more
Never had an issue with Naylors Finance. Great communication, not pushy at all and they understand real people and personal situations. Very easy to deal with from start to finish, they tell everyth... See more
Naylors Finance specialise in small short term loans. With over 40 years experience of providing affordable credit.
97 Bridge Road, WF4 5NN, Wakefield, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic and load approved
Called to make sure everything was correct and always looking out for you

Reply from Naylors Finance
Easy to fill out the application and quick response time

Reply from Naylors Finance
7 months ago I finish pay my loan. Of course i pay on time
I try borrow again and every singiel month is declined. Always is the same story. Please try next month. Over and over again. No point is call there becouse you always listen the same bulshit. No respect for loyalty customers!!!

Reply from Naylors Finance
Been with this company for years, never missed a payment and yet been refused further credit. Will not be taking out another loan with this company ever again

Reply from Naylors Finance
They resubmitting my claim and then called me to have me explain my expenses. Which was great.
Like most I have been a customer for years ,I pay every single week never miss, I have photo I'd my loans where so low 1 was £38 and was refused !! so I decided to pay them off and start saving the money I paid them ...Guess what better in your pocket....they don't care about loyal customers.

Reply from Naylors Finance
Best lender I have came across so far by a long shot and ideal for credit building
Very helpful and easy to follow application
This company does not encourage customer loyalty avoid like the plague,very disappointing customer service .
Easy application great staff Tracey was fantastic absolutely brilliant very patient and helpful and very nice
Naylor have great knowledge and the loan application is very clever. Only a mug would struggle cheers everyone
Very friendly people easily explained and understood what was needed and what to do would recommend definitely
Very easy to use and efficient service.
Handled seamlessly
This company used to be brilliant, I've been with them around 4 years,but have become really bad in the past months.my comment will mirror so many others on here that state applications are now being rejected as customer doesn't have a passport or driver's license! I have never had trouble before getting loans from this company but I rung up to ask if there was any other I'd I could use and the gentleman who answered just said " no sorry can't help you" and hung up! No trace left of the caring and reasonable company it used to be! Just feel like I've been dumped by them but they don't mind taking rest of payments from my bank monthly still.Our Christmas was quite lame tbh cos we was relying on these loans being renewed to get things for Christmas! Like all the other loan companies they lure you in,then end up going bust because they stop giving a damn about customer service and loyalty,then they fade out into obscurity and it's a shame because if they hadn't gone and messed around with that daft portal and kept changing things when it was fine already it would have continued to be a great company!!
Never had an issue with Naylors Finance. Great communication, not pushy at all and they understand real people and personal situations.
Very easy to deal with from start to finish, they tell everything you need to know before you commit and there are no hidden surprises or shocks! Friendly staff and easy to get in touch with, no automated machines relaying usless info. Highly recommend
I would stay away after 5 years of been a customer several different agents and i went threw a bad personal experience last year and becuase of this i cant use this company for another few years and the gentleman i spoke to wasnt helpful and rude also made a compaint and not heard a thing bad this company used to be a fantastic company i reccomeneded alot i dont think this will he happening any more
Peter Muscroft was very supportive and quick in replying. Thank you Peter.
I have been with Naylors for a long time, always paid on time and never missed a payment and now they will not lend to me! I just dont understand what's going on with this company, they used to be so so helpful and now not at all
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.