NCC Home Learning Reviews 

2,190
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful tutors, comprehensive course content, and the smooth registration process that makes starting out very easy and enjoyable. Learners truly appreciate the great flexibility to work at their own comfortable pace and the prompt, supportive assistance provided by the team throughout their entire educational journey. Some reviewers were not happy with occasional delays in assignment marking, minor issues with course materials, and unexpected technical difficulties. Those few individuals felt frustrated when experiencing these setbacks and communication gaps during their learning process.

What people talk about most

User experience

People report positive experiences with user experience, highlighting seamless registration, clear system... See more

Staff

Customers had positive experiences with staff, frequently noting that tutors and support teams are... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting prompt and helpful... See more

Product

Clients share positive opinions on product, highlighting interesting course modules, practical content that... See more

Response time

Reviewers mention positive feedback about response time, highlighting that support staff and tutors provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am currently finishing up a diploma in wedding planning, my experience has been nothing but positive. I want to set up my own wedding planning business one day so I decided to enrol on a business s... See more

Company replied

Rated 5 out of 5 stars

I'm currently enrolled in 2 Level 3 courses with NCC Home Learning to gain the qualifications I need to proceed with my new career path. At the age of 51, I was unsure how to learn and become qualifie... See more

Company replied

Rated 5 out of 5 stars

Tutors are really helpful and ready to offer assistance when required. The content of the course is also great. Tutor responded to my submitted assignment within a week and feedback was explicit. Th... See more

Company replied

Rated 5 out of 5 stars

This is my first ever time studying online. I wasn’t too sure about it, but it’s been the best decision I ever made in choosing ncc to study. It’s easy to set up, easy to access the content . Contacti... See more

Company replied


Company details

  1. Educational Institution
  2. also in
  3. Adult Education School
  4. Career and Education Provider
  5. Distance Learning Center
  6. Private College
  7. Study at Home School

About NCC Home Learning

Written by the company

Who are NCC?

NCC Home Learning are an award winning distance learning company which has been supporting learners with educational resources for 25 years.

What do we do?

We provide paper-based and online qualifications which are supported by many awarding organisations, including: NCFE, TQUK, CACHE, Skillsfirst, QLS and more.

Why choose NCC?

- Flexible Online Study

- Personal Expert Tutor

- Unlimited Submissions

- 0% Interest Finance

- Price Match Guarantee

- 14-day Cooling-off Period

- Get recognised with our wide selection of Trusted Qualifications

Popular Topics:

Health & Social Care

Counselling

HLTA / Teaching

Childcare

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For all our customers who have taken the time to view or leave a review, please feel free to use REVIEW15 at checkout for a 15% discount on any of our courses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

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Replied to 20% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(2,190)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple enrollment process

Simple enrollment process; a pleasure to learn with NCC.

January 23, 2026
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Dominika,

Thank you for taking the time to make this 5* review for NCC.
It's great to hear that your learning is going well. Remember we are here if you need assistance, just get in touch.
Enjoy your studies!

The NCC Team

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Rated 5 out of 5 stars

I am currently finishing up a diploma…

I am currently finishing up a diploma in wedding planning, my experience has been nothing but positive. I want to set up my own wedding planning business one day so I decided to enrol on a business start-up course. My tutor has been amazing and the customer support team are always there if you need them. I feel that NCC have helped me gain my confidence back and they have helped me find my new start. If you are thinking about enrolling with the NCC then don't hesitate.
Thank you NCC 🙂

January 22, 2026
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Grace,

We appreciate you taking the time to write this 5* review for NCC, thank you.
It gives us great pleasure to hear how well it is all going, and that your experience is so positive with us all.
The confidence boost is going to set you up for you the new start that you wished for.
Remember, we are here to help.
Enjoy your studies.

The NCC Team
We look forward to welcoming you back

Rated 1 out of 5 stars

Very very poor service

Very very poor service. It takes ages to review and mark assignments sometimes and they won’t even send a message to say why it’s taking that long for your assignment to be reviewed, No standard!
Finished my course since October 2025, and no sign of my certificate. I had to ring them this morning and their excuse was that the issuing body had a system breached by December but again, they don’t have the decency to contact me to say why the issuance of my certificate is taking longer than expected, No standard. I don’t know how they are rated 4.7 on Trustpilot.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

As a returning learner I can highly…

As a returning learner I can highly recommend studying with NCC. The course materials are accessible, the assignments are relevant and interesting and the support and communication with tutors is fantastic!

January 12, 2026
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Beth,

Thank you for taking the time to write this 5* review for NCC. It's great to hear that you have returned for further studies with us.
It seems that the course materials and the tutors meet with your approval, and that the course keeps you interested and you are able to communicate fully with your tutor.
Remember, we are here to help!
Enjoy the course.

The NCC Team

Rated 5 out of 5 stars

Tutors are really helpful and ready to…

Tutors are really helpful and ready to offer assistance when required. The content of the course is also great. Tutor responded to my submitted assignment within a week and feedback was explicit. The support team was also of great help when I paid for the wrong course. I look forward to taking more courses with ncc

January 10, 2026
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Yemisi,

We appreciate you taking the time to write this 5* review for NCC.
It's good to hear that you have had the appropriate support and advice from the Teams. remember, we are always ere to help.
We will be delighted to welcome you to continue your studies with NCC. We are able to offer as returning learner discount!

Enjoy your studies!

the NCC Team

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Rated 5 out of 5 stars

NCC encouraged me to do for myself what…

NCC encouraged me to do for myself what i needed to have done long time ago but kept on procrastinating. i am glad i have started studying presently. my dream is coming through. thanks NCC

November 13, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Emmanuel,

We appreciate you taking the time to write this 5* review for NCC.
It's good to hear that you have been encouraged to enrol and that it is all going well. Let's hope your dream comes true!

We are here to help, just get in touch.

Enjoy your studies!

The NCC Team

Rated 5 out of 5 stars

I appreciate the value for money

I appreciate the value for money, the online delivery and the official qualification.

December 29, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello IM,

We appreciate you writing this 5* review for NCC.

It's great to hear that the course is good value for money and that the online course materials and learning suit you, and you will achieve a qualification upon completion of your course.

Enjoy your studies!

The NCC Team

Rated 5 out of 5 stars

Would recommend

Finding the right course the funding options and enrolling were all very simple steps. My course materials arrived a couple of days later. A very quick and convenient experience.

December 17, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello RD,

Thank you for taking the time to write this 5* review for NCC.
To hear that you have found the best course for you at the right price and that the process has been easy for you is very encouraging.
The course materials will enable you to have away from the screen time, and you can keep the book as a reference document.

Remember, we are here to help if you need anything.

Enjoy the course

The NCC Team

Rated 3 out of 5 stars

Use of CopyLeaks is problematic

Several disappointing points, the most significant being the use of CopyLeaks app to audit work. I have been referred for plagiarism as the CopyLeaks app does not recognise the references I have used (the original research documents) and instead highlights 'paraphrasing' from alternate sources like flashcards.com, ivypanda, essay writer etc. etc. I have opened some sentences, for example, with "According to Section XX of the UK Firearms Act XXX, xxx" and this has been highlighted as plagiarism from a website where you can make flashcards. I have raised this multiple times. They have replied to me, but not taken me seriously as yet and thus this is dragging. I have been told to review the referencing advice on the website, but they have evidently not reviewed their own 'evidence of plagiarism' sent to me. (Hope that doesn't come across as too sassy - just frustrated!!)

Minor grievances would be the spelling and grammatical errors in the course content which detract from the professionalism of the course. Also, the key phrases in questions are not as you would expect from the usual exam question format. E.g., I was asked to 'List' and therefore (in accordance with Oxford key terms guidance) provided the list with no description and no references. This was sent back, requiring two-three paragraphs per element of the list and references. I don't particularly mind this, but if so, NCC need to create their own key word guidance for questions. It wastes a lot of back and forth.
Finally, there is little requirement to critically examine or analyse anything in this course. It is primarily the direct regurgitation of information from the course content, which is a shame.

To balance these points, overall the website is easy to use and the range of case studies was genuinely interesting to review. Submission is easy, and my assessor was always very quick and answered questions promptly. He gave good advice throughout. It has only been the quality assurance phase which has frustrated me.

December 21, 2025
Unprompted review
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Rated 5 out of 5 stars

I love the way it’s been designed to…

I love the way it’s been designed to study, it’s easy and quick to start up. I found it to be very nicely explained contents, that also help to understand your subject. I’m so happy being a part of NCC for my learning journey.

September 4, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Umme,

Thank you for taking the time to write this 5* review for NCC.
We're pleased to hear that getting started with the course was easy and that your learning journey is off to a great start.
We are happy to have you with us. Remember, we are here to help if you need any assistance.

Enjoy your studies!

The NCC Team

Rated 4 out of 5 stars

Decided to do an online course

Decided to do an online course, and went with NCC due to them being more accredited courses as quite afew other online ones aren't, course looks good at the moment, only reason I have only give 4 stars and not 5 is because the course seems to be only a booklet style work, but don't let this put you off.
If they done a couple of videos I probably would of given 5 star, but in all it's good, I'm doing the family support worker course, after this course I do plan on doing another one.

December 12, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Amy,

We appreciate you taking the time to write this review for NCC. We are keen to get 5* reviews, and I can tell you that we are looking at introducing new features to enhance the learning experience with us.
Your valued comments have been noted and passed on.
If you need any assistance we are here to help.
Enjoy your studies!

The NCC Team

Rated 1 out of 5 stars

The course was good but I ended up with…

The course was good but I ended up with 3 different tutors which in itself was fine but each tutor wanted you to do things differently there was no consistency I ended up giving up the course because my work was good enough for one tutor but my last tutor was pinikity and kept declining to pass my module even though I did the same Referencing with other tutors and that was acceptable I'm annoyed because the get the £480 I paid for my course and I get nothing because the tutors show no consistency with each other

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Support Materials

I am currently entolled on level 4 award in External Quality Assurance and Iam enjoying it partly because of the support materials and guidance provided to help complete my assignment. I hope to come back here when I received my certificate to share my overall experience. The materials are excellent and it has taken nearly 4 days to put all my tasks together which is something I would not be able to achieve with other providers

December 6, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Patrick,

Thank you for taking the time to write this 5* review for your NCC course.
It's great to hear that your learning experience is positive and that you will also return to write a further review.

Remember, we are here to help if you do need any assitance or guidance.

The NCC Team

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Rated 5 out of 5 stars

Great price, and brilliant content

Great! Very accessible, the portal is user friendly and content is brilliant. Good price and accreditation.

December 1, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello there,

Thank you for taking the time to write this 5* review for NCC.
It's great to see that you have find everything easy to use on the portal, and the price and accreditation meet with your approval.
Remember we are here if you need to ask any questions.
Welcome to NCC. Enjoy your studies!

Kind regards

The NCC Team

Rated 4 out of 5 stars

Loving my Criminology Course!

I am loving my course which is the Criminology Advanced Diploma Level 4. The flexibility is invaluable for me, and the encouraging tutor feedback is appreciated. Did not give 5 stars as the Study Pack (course notes) could be better. They were published in 2019 and a lot has moved on from then in terms of criminal justice - not necessarily in a good way but here's not the forum for that debate!
I would not hesitate to recommend NCC and would like to do another course with them in the future.

December 1, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Walker,

Thank you for taking the time to write this comprehensive and positive review for NCC.
As a distance learning provider we aim to be flexible and I will pass on your tutor comments, as they will be well received.
I understand your comments regarding the course materials and that your outlook was very mature. The comments will be passed to the appropriate team, and any necessary actions taken.
We will be delighted for you to continue studying further courses with NCC, and will be able to offer you a 15% discount for your next course upon completion of this one.

Remember we are here if you need any assistance.

Kind regards

The NCC Team.

Rated 5 out of 5 stars

This is my first ever time studying online

This is my first ever time studying online. I wasn’t too sure about it, but it’s been the best decision I ever made in choosing ncc to study. It’s easy to set up, easy to access the content . Contacting the tutor is great. Support is always available like any college or uni. You learn on your own pace, which is brilliant since I have young children. I absolutely love getting the feedback.

September 4, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Sayed,

We appreciate you taking the time to write this 5* review for NCC.
It's great to hear that as a first time learner you are having a positive experience and that you are able to learn at your own pace to fit around your other work and life commitments.
Yes, the tutor is available to support you, online.
Do not hesitate to contact NCC if we may be of further assistance. Enjoy your studies!

Kind regards

The NCC Team

Rated 1 out of 5 stars

Terrible the marking

Terrible the marking, take 3 weeks for a check, and when they finally check they rejected for a very small thing

November 23, 2025
Unprompted review
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Rated 5 out of 5 stars

I have just enrolled on my level 3 nvq…

I have just enrolled on my level 3 nvq and found it extremely easy to navigate and well laid out. The courses are very helpful to follow

November 21, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Amy,

Thank you for taking the time to write a 5* review for NCC. It is appreciated.
It's good to hear that you are able to navigate your course and it is easy to follow.
We wish you every success. Enjoy your studies!

Just get in touch if we may be of further assistance.

Kind regards
The NCC Team

Rated 5 out of 5 stars

I just started this courses and I am…

I just started this courses and I am really enjoying the process.

November 13, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Abisola,

We appreciate you writing this 5* review for NCC.
It's great to hear that it is all going well and that you are enjoying the course.
Remember, we are here to help if you need any assistance.

Have a great day!

Kind regards

The NCC Team

Rated 5 out of 5 stars

I love their compassion towards…

I love their compassion towards students and response time.

November 12, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Isaac,

Thank you for your valued 5* review for NCC.
We aim to offer a great student experience, and timely responses to enquiries and the submissions of work. Compassion is part of the complete package that we offer. However, it is encouraging to read about it as part of your great review.
Enjoy your studies!
Kind regards

The NCC Team

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