NCC Home Learning Reviews 

2,190
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful tutors, comprehensive course content, and the smooth registration process that makes starting out very easy and enjoyable. Learners truly appreciate the great flexibility to work at their own comfortable pace and the prompt, supportive assistance provided by the team throughout their entire educational journey. Some reviewers were not happy with occasional delays in assignment marking, minor issues with course materials, and unexpected technical difficulties. Those few individuals felt frustrated when experiencing these setbacks and communication gaps during their learning process.

What people talk about most

User experience

People report positive experiences with user experience, highlighting seamless registration, clear system... See more

Staff

Customers had positive experiences with staff, frequently noting that tutors and support teams are... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting prompt and helpful... See more

Product

Clients share positive opinions on product, highlighting interesting course modules, practical content that... See more

Response time

Reviewers mention positive feedback about response time, highlighting that support staff and tutors provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am currently finishing up a diploma in wedding planning, my experience has been nothing but positive. I want to set up my own wedding planning business one day so I decided to enrol on a business s... See more

Company replied

Rated 5 out of 5 stars

I'm currently enrolled in 2 Level 3 courses with NCC Home Learning to gain the qualifications I need to proceed with my new career path. At the age of 51, I was unsure how to learn and become qualifie... See more

Company replied

Rated 5 out of 5 stars

Tutors are really helpful and ready to offer assistance when required. The content of the course is also great. Tutor responded to my submitted assignment within a week and feedback was explicit. Th... See more

Company replied

Rated 5 out of 5 stars

This is my first ever time studying online. I wasn’t too sure about it, but it’s been the best decision I ever made in choosing ncc to study. It’s easy to set up, easy to access the content . Contacti... See more

Company replied


Company details

  1. Educational Institution
  2. also in
  3. Adult Education School
  4. Career and Education Provider
  5. Distance Learning Center
  6. Private College
  7. Study at Home School

About NCC Home Learning

Written by the company

Who are NCC?

NCC Home Learning are an award winning distance learning company which has been supporting learners with educational resources for 25 years.

What do we do?

We provide paper-based and online qualifications which are supported by many awarding organisations, including: NCFE, TQUK, CACHE, Skillsfirst, QLS and more.

Why choose NCC?

- Flexible Online Study

- Personal Expert Tutor

- Unlimited Submissions

- 0% Interest Finance

- Price Match Guarantee

- 14-day Cooling-off Period

- Get recognised with our wide selection of Trusted Qualifications

Popular Topics:

Health & Social Care

Counselling

HLTA / Teaching

Childcare

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For all our customers who have taken the time to view or leave a review, please feel free to use REVIEW15 at checkout for a 15% discount on any of our courses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(2,190)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It. was a fantastic learning curve.

Itxwas a fantastic learning curve.
Thank you for support.
And it is highly recommended.

November 12, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Christine,

Thank you for taking the time to write this 5* review for NCC.
It's great to hear that your course was a very positive experience, and that you felt supported.
Please recommend NCC to your family and friends and we trust that you may return to continue your studies, with a 15% discount as a returning learner for your next course with us.

Kind regards

The NCC Team

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Rated 4 out of 5 stars

NCC Specialist Support for Teaching and Learning (Level 3 Diploma)

I’ve just enrolled on the NCC Specialist Support for Teaching and Learning (Level 3 Diploma). All the guidance is clear and thorough, and the tutor and support team are very attentive and helpful. The course content is practical and really useful.

November 11, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Mimi Mok,

Thank you for your 4* review for NCC. Is there anything that we could do to make it a 5*? We are always keen to improve our service to students.
It's great to hear that you are enjoying your studies and that everything is working well for you.

Remember, we are here to help if you need any assistance, just get in touch!

Kind regards

The NCC Team

Rated 5 out of 5 stars

Though am just starting have not done…

Though am just starting have not done much but with the few view on it shows it’s going to be a wonderful and great course

November 9, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Nik,

We appreciate you taking the time to write this 5* review for NCC. It's great to see that you are looking forward to your studies and that you have made a positive start.
Remember, we are here if you need anything, just get in touch.
Enjoy your studies!

Kind regards

The NCC Team

Rated 5 out of 5 stars

Excellent!

I enrolled for a Level 4 counselling course through NCC and so far I'm really enjoying it. I can work at my own pace and I get feedback from my tutor which is very good. Plus the course is at a price that is well within my budget. I recommend NCC to anyone out there who's looking to enhance their knowledge in mental health counselling.

November 2, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Christopher,

Thank you for taking the time to write this 5* review for NCC.
It's great to hear the Counselling course suits your budget, and that you are enjoying studying at your own pace and that it is enhancing your knowledge of this popular subject. Feel free to recommend us to your family and friends!
The tutor is there to enhance your learning experience and guide you through your course.
Remember, we are here to help if you need anything. You can contact the tutor or the Support Team.
Enjoy your studies with NCC!

Kind regards

The NCC Support Team

Rated 5 out of 5 stars

Only being doing the course a few…

Only being doing the course a few months, but so far so good. Tutor feed back is always very helpful.

November 2, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Lauren,

We appreciate you taking the time to write a 5* review for NCC.

We're pleased to hear that all is going well, and that the tutor is very helpful.
Do not hesitate to contact NCC if you need anything. We are here to assist you.
Enjoy your studies

Kind regards

The NCC Team

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Rated 4 out of 5 stars

Easy to enroll on line

Easy to enroll on line

October 26, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Jacqui,

Thank you for your 4* review for NCC. Is there anything that we could do to make it a 5*? We are always looking to improve the customer experience and are open to suggestions and comments.
Enjoy your studies! Remember we are here to help.

Kind regards
The NCC Team

Rated 5 out of 5 stars

NCC deliver exceptional customer service

NCC deliver exceptional, highly empathetic customer service - thoroughly recommend

October 27, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Paul,


We appreciate you taking the time to write this 5* review for NCC.
You epitomise how we aim to support learners and understand any difficulties that may come along, as happens.
It's great to hear how the service that we provide is adding to your learning experience in such a positive way.
We would be delighted to welcome you to study further at any time.
We wish you every success.

Kind regards

The NCC Team

Rated 5 out of 5 stars

So far I’ve been thoroughly enjoying my…

So far I’ve been thoroughly enjoying my online learning course. As a mum with small children, learning at college wasn’t an easy option, so I enrolled in an online course with NCC instead. My tutor has been brilliant, very helpful and quick to respond to my queries and the platform used is easy to navigate and understand. The support team are also very helpful and help with enquiries quickly and efficiently.

October 24, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Billi,

We appreciate you asking the time to write this 5* review for NCC.

It's great to hear that you are enjoying the course, and that you are able to fit your distance, online, learning around the family commitments. If you have any friends in a similar situation they might be interested to know about NCC.
We will pass your comments to the tutor, thank you. We aim to make the learning platform user friendly, but if ever you need any assistance or guidance then you can get in touch with the tutor or the Support Team. We are here to help.

Enjoy your studies!

Kind regards

The Support Team

Rated 5 out of 5 stars

Knowledgeable course

The course is easy to understand.
Tutor is supportive and always available if you need.

October 17, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Shaista,

Thank you for taking the time to write this 5* review for NCC.
We will pass your encouraging comments to the tutor, and it's good to hear that you are finding the course meaningful and that you are able to navigate through your learning.

If you need any assistance we are here to help. Just get in touch!

Welcome to NCC. Enjoy your studies!

Kind regards

The NCC Team

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Rated 5 out of 5 stars

Great value

Great value, great content and easy to follow. I really feel like I am learning things too.

October 17, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Francesca,

We appreciate you taking the time to write this 5* review for NCC.

It's great to hear that you are learning, and that the course suits you and your pocket!

Remember, we are here to help if you need any assistance. just get in touch.
Enjoy your studies!

Kind regards

The NCC Team

Rated 4 out of 5 stars

Very good

Very good, work is marked by a tutor and feedback given. Cannot just read material and get a certificate, so feel like the qualification feels more validated and standards are expected to pass.

Only downside is there is no practical element or training videos to pull together learning.

October 15, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Tg,

Thank you for taking the time to write this review for NCC.
Yes, students are required to complete the work and submit it to the tutor for marking and feedback to achieve their chosen course.
Courses are validated and/or others moderated, to ensure that the work meets the required NCC standard.
We do have some videos to help students to start the course and upload work.
We are always considering further updates to the learning experience with NCC to improve student experience.
Do not hesitate to get in touch if we may be of further assistance.

Enjoy your studies1

Kind regards

The NCC Team

Rated 5 out of 5 stars

Easy to enroll

Easy to enroll, all the details you need

September 22, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hi Elisha,

We appreciate you taking the time to write this 5* review for NCC.

We are pleased to hear that your enrollment was smooth and that you have everything that you need for the course. we are here to help if you need anything further.

welcome to NCC!

Kind regards

The NCC Team

Rated 5 out of 5 stars

Excellent service

Setting up was straight forward, any queries were responded to very quickly by a very helpful customer service team. Would highly recommend

September 15, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Lorna,

Thank you for taking the time to write this 5* review for NCC.
It's good to hear that enrolling onto your course was a smooth process and that the Team were helpful to you regarding any queries that you had.

Remember, we are here to help if you need any further assistance.

Enjoy your studies!

Kind regards
The NCC Team

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Rated 5 out of 5 stars

Teaching Assistant Level 3 Dilpoma

I enrolled on the course, and my tutor contacted me after I registered. I ordered both the online and paper versions of the book, and I received the book within 4 working days. I am excited to start my journey with NCC Home Learning.

September 19, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Nancy,

We appreciate you taking the time to write this 5* review for NCC.
The tutors are keen to support their students.
The paper course materials are a great addition and many students like to have a hard copy of the course materials to keep, for use during their studies and as a reference book upon completion.
Enjoy your studies!

Kind regards

The NCC Team.

Rated 5 out of 5 stars

Effortless enrollment

NCC has exceeded my expectations with its high-quality courses, intuitive design, and engaging tutors. What impressed me most was the enrollment process, it was fast, seamless, and incredibly easy to navigate, allowing me to register and start learning without any hassle. The simplicity and efficiency of getting started set a positive tone for the entire experience, and I highly recommend this platform to anyone seeking a smooth and effective online learning journey.

September 22, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Hunnington,

We appreciate you taking the time to write this 5* review for NCC.
We aim to meet high expectations of our service and courses, and it's good to hear that we have exceeded yours.
The enrolment process is designed to be easy to navigate, but we are here to help if anyone needs some assistance.
We trust that you enjoy your course with NCC. Do not hesitate to contact us if we may be of any assistance.
Enjoy your studies!
The NCC Team

Rated 5 out of 5 stars

The enrolment was easy and quick.

September 15, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Che,

Thank you for your 5* review for NCC.
It's great to hear that your enrolment was a positive experience.
We are here to help if you need any further assistance.
The NCC Team

Rated 5 out of 5 stars

Quick and Easy Enrolment

I found enrollment really easy, I had just one small issue and the response was fast and guided me through quickly.
The course layout is pretty straightforward and theres lots of useful tips/pointers around how to achieve what is expected to complete and pass the course.

September 8, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Sean,

We appreciate you taking the time to write this 5* review for NCC.
It's good to hear that you found the enrolment process easy, and that your issue was dealt with quickly and to your satisfaction.
We aim to make the course easy to follow and we hope that the tips and additional information help you to navigate the course and achieve completion of it.
Do not hesitate to get in touch if we may be of any assistance. Enjoy your studies!
The NCC Team

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Rated 5 out of 5 stars

Learning made easy

The customer service has been so good. Quick responses, and questions answered thoroughly.
The course layout is easy and i can do it in my own time around family commitments and working.

August 29, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Amy,
Thank you for taking the time to write this 5* review for NCC.
We are pleased to hear that your experience has been so positive and that your learning can be done around your other work and life commitments.
Remember we are here to help if you need anything further.

Enjoy your studies!

The NCC Team

Rated 5 out of 5 stars

This course is very organized

This course is very organized, providing the learner with a high standard of knowledge and a well supported team.

August 30, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Joel,

We appreciate you taking the time to write this 5* review for NCC.
It is good to hear that the course is well supported, and that you feel that the level of knowledge that you are gaining is high, with this NCC course.
We are here to help if you need any further assistance. Just ask!

Enjoy your studies!

The NCC Team

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service! I needed to a course transfer due to personal circumstances my customer service agent Jade provided me with course details that aligned with my current needs and goals! The transfer was smooth and quick.

Excellent customer service, good selection of courses and tutor feedback efficient and effective. Very happy I decided to enroll with NCC!

August 27, 2025
Unprompted review
NCC Home Learning logo

Reply from NCC Home Learning

Hello Sophie,

Thank you for taking the time to write a 5* review for NCC. We will be sure to pass your positive comments to our colleague Jade, and the team.
It's great to hear that all is well, and that your path to continued study has been smooth and helpful.
Remember, we are here to help if you need anything further. just get in touch!

Enjoy your studies.

The NCC Team

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