I have been purchasing from NC Farms for a couple of years now, and I can’t say enough about their outstanding service. Their customer service is truly the best I’ve ever experienced — always re... See more
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Review summary
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Reviews shaping this summary
Great plants as usual! Most importantly, the in-house delivery ensures that plants arrive in perfect condition. So much better than delivery through the usual carriers. Also, the delivery costs are mo... See more
Company replied
Fantastic experience from the first call to order our 630 assorted coleus plants to delivery of them. They were careful to let us know when they would be delivered so we were able to be there to put... See more
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ordering with North Carolina Farms was fast and easy, many selections to choose from. the only comment I have is you use amazon delivery, and many of the plants were flat, they must have placed heavy... See more
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Company details
- #1 of 4 best companies in Wholesale Plant Nursery
Information provided by various external sources
A wholesale starter plant company with more than 40 years of service supplying rooted plugs and unrooted cuttings to the greenhouse industry.
Contact info
Forest Drive 4205, 28079, Indian Trail, United States
- 800-436-6248
- orderinfo@ncfarmsinc.com
- ncfarmsinc.com
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Satisfied Customer
I have been purchasing from NC Farms for a couple of years now, and I can’t say enough about their outstanding service. Their customer service is truly the best I’ve ever experienced — always responsive, professional, and supportive.
The plants I receive are of exceptional quality, healthy, vibrant, and truly ready to sell right out of the box. It’s clear that NC Farms takes great care in growing their plants, they also have a great selection.
I highly recommend NC Farms to anyone looking for reliable, top-quality plants and a team you can depend on.
LaRose Plant Farm
September 16, 2025
Unprompted review
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service! We appreciate this glowing review and will pass it along to the rest of the team. We look forward to continuing to work with you.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Plants arrived in great condition.
September 11, 2025
Unprompted review
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Plants were ready and good quality
Plants were ready and good quality. Staff was most friendly and helpful.
September 4, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Fast Delivery and Well Packaged
My plants came quickly and were well packaged. Could not see any damage related to handling. I usually expect shipped plants to arrive dried out and wilted, but these plants were still mostly hydrated.
September 4, 2025
Unprompted review
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Very friendly and helpful
Very friendly and helpful. Excellent prices and the product was perfect. Better than expected. I’ll be back!
September 2, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Really happy with the quality of plants…
Really happy with the quality of plants we received and how they were packaged and delivered.
June 24, 2025
Unprompted review
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Will be a lifestime customer.
They are awesome, love them! Will be a lifetime customer. I have the best looking plugs and think my customers will love the. UPS even made an error and NC farms fixed it! All worked out perfect. 10 Stars.
August 18, 2025
Unprompted review
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with both our plants and our customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Healthy, Beautiful Plants!
We received healthy, beautiful plants. Some of the plants became unrooted from the plugs and were scattered throughout the plug tray, however this could be due to rough handling during shipping. The overall quality of the plants is fantastic and we are always excited to check out the new plants we have ordered. Aside from the condition some of the plants occasionally arrive in, we are satisfied with the quality of the plants!
August 5, 2025
Unprompted review
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are sorry to hear you had a delay in shipping! Once we give it to the third party carrier, it is out of our control. However, we will stand good for damages sustained to plants because of their delays. Just notify our office and we will take care of you.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Mum delivery
Everything arrived in great condition thanks to the excellent packing of the product.. all are doing well and appreciate it thank you
July 16, 2025
Unprompted review
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants and customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Excellent experience
Excellent experience. Even liked how they threw in a catalog for future use.
July 15, 2025
Unprompted review
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Superb company
Customer service was very helpful. They had my order ready to go when I showed up for pick up. They accommodated with every question I had and even went above and beyond to help make the visit enjoyable. Definitely will be back for more
July 10, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
All the plants make it in great shape…
All the plants make it in great shape except for one tray. It was very in need of water. They were pretty dry. I watered them well and they're all doing great now. The tags I ordered I thought we're going to have the names of the plants on them. They were just a generic, red mum, orange mum and so on. I had to mark on every tag a number so I can keep them all separated.
June 12, 2025
Unprompted review
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants! We're sorry the tags were a suprise. If you ever have questions about ordering tags and how to know which ones are generic and which ones are specific, we have a blog that walks you through that. https://articles.ncfarmsinc.com/ordering-tags-what-to-expect/
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
NC Farms
They are so helpful and encouraging! They have fantastic resources that help with plant knowledge ! All our orders have always been top notch quality!
L&B Nursery
June 19, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants and customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Plants were well packed
Plants were well packed. Only lost 5 plants of nearly 600. It was 100 degrees when they were shipped and arrived healthy.
June 25, 2025
Unprompted review
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants and customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Dead on arrival
WE lost a total of 452 out of 800 some were missing, some had the dirt in the cell but no plant, then most arrived dead or burn up it look like.
Costumer service on the other hand was the best i have ever seen. I call to explain about my order, and they were very regretful and gave us the option to refill the order or a refund. Costumer service was great, we plan to use them again next spring,
June 25, 2025
Unprompted review
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are so sorry to hear that you had a bad shipment but are glad that you had a good experience with our customer service! We appreciate your business and look forward to working with you again.
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
The flowering kale and flowing cabbage…
The flowering kale and flowing cabbage arrived in very poor condition. Over 1/2 of each are dead, and the rest don’t look very healthy either
June 27, 2025
Unprompted review
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are sorry to hear your plant arrived in poor condition! We checked with the office and they said the mums came in good, but the seedlings were in bad shape. It looks like we set up a replacement order to ship the week of July 21st, which was the soonest availability. We hope that everything goes well with the new shipment. If not, please don't hesitate to reach out!
We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
Will definitely be back!
We live a bit over 3 hours away, so we drive to pick up our order. When we got there, I was so incredibly pleased with how beautiful the plants were that I asked if we could buy more while we were there. Everyone was super helpful and made it happen! So so impressed and will definitely be back!
June 16, 2025
Reply from North Carolina Farms
Thank you for taking the time to review North Carolina Farms! We are glad you've had a good experience and were happy with our plants and customer service!
Never hesitate to email or call. We stand by our plants and have a happiness guarantee that even extends to damage done by UPS or FedEx. We are also happy to help with questions about the greenhouse industry, marketing, growing, or pest control. Always feel free to reach out for any reason!
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