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Rated 1 out of 5 stars

I paid £285.98 for a Nebra HNT Indoor Hotspot Miner in April 2021 and never received the product. I followed up for years and was repeatedly told it was coming, but it never arrived and I was not... See more

Rated 1 out of 5 stars

I bought two Helium hotspots from these scammers in April 2021 and none of them was delivered, nor refunded. They kept telling me they were not issuing refunds anymore because they had overcame their... See more

Rated 1 out of 5 stars

sae as every other person. Promised a miner delivered by August of 2021 & it is now halfway through 2023 and they are still replying with the same excuse that "they just shipped my order and are unabl... See more

Rated 1 out of 5 stars

I ordered in april 2021, it will soon be april 2023 and I have not yet received a product, nor an ETA, following countless emails. I've asked for a refund more than I can count and threatened legal... See more

Company details

  1. Computer Hardware Manufacturer
  2. Computer and Accessories Store
  3. Electronics Company
  4. Electronics Store
  5. Software Company
  6. Telecommunications Equipment Supplier

Written by the company

Nebra is an industrial and IoT solutions provider and reseller based in the United Kingdom and shipping worldwide.


Contact info

1.2

Bad

TrustScore 1 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

SCAM

I ordered 2 pcs from them in 2021 April. I didn't get it so far. Please don't trust them. I think all my money just went down on the toilet. 3 years of waiting. Which court should i go? Worst investment ever....

April 29, 2024
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Rated 1 out of 5 stars

Scammed

Bought a miner in April of 2021 and still nothing. Kept giving me the runaround on it will ship Q4, then sorry now Q1 of next year etc... Even gave me a "free" upgrade. AKA thanks for your money

April 8, 2024
Unprompted review
Rated 1 out of 5 stars

purchased a miner from Nebra with high…

purchased a miner from Nebra with high hopes, only to find myself still waiting after two long years. As a customer in batch 4, the lack of delivery or refund is unacceptable. Even more frustrating is the complete silence from their support team, leaving me feeling ignored and cheated. Unfortunately, I have no choice but to label Nebra as a scam company, as they have failed to deliver on their promises and provide basic customer support. Proceed with caution if considering purchasing from them.

March 18, 2023
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Rated 1 out of 5 stars

Any other company is better than this one.

At first took about a year to send miners out which was horrible and way past predictions and then refused to refund.

Now they are selling miners advertised with onboarding fee paid but its not paid, they will not pay and will not help or fix the onboarding issue. Essentially scamming people selling items that are not what is advertised.

February 26, 2024
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if I could

I would give zero stars if I could. I bought a miner almost three years ago and have basically been given the run around since then. Like many others, I tried to contact them for a refund but got the same thing as many others that they weren't giving refunds. Of course, they fed us enough lies that PayPal wouldn't do anything about it and now here we are. A year ago I emailed them about my order and was told it would ship in Q2. I emailed them again as a reply to that email and got the same thing "It will ship Q2". I am not holding my breath. This company is a SCAM.

February 19, 2024
Unprompted review
Rated 1 out of 5 stars

Failure to Deliver

Ordered a product of theirs, and have been told every few months to wait a bit more.

It's now been a few years and they have stopped sending updates (presumably they are having some trouble). Sadly so much time has now passed I cannot claim my money back from PayPal, so this money is essentially lost.

Nebra has essentially taken an interest free loan off its customers for 3 years. I look forward to a refund, but i somehow feel this is unlikely. Stay away from this scammy company.

February 13, 2024
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Rated 1 out of 5 stars

They are a SCAM

Wish I could give them ZERO stars. I ordered a miner from them in April 2021 and I still haven't received it. When I contact them, they say they can't refund my order because they are actively shipping my batch, but that has been the same story for about 2.5 YEARS at this point. Such a SCAM. If anyone is pursuing a lawsuit, I would be happy to join in at this point.

February 13, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a Nebra indoor hostpot and…

I ordered a Nebra indoor hostpot and paid for it in 2021. Still have not received it and the answer form customer support is always the same: it's being uploaded. Must be the biggest container in the universe. That's purely scandalous, they refuse to refund and still no ETA.
I'm ready to group with other customers who are facing the same as me to shem.

February 2, 2024
Unprompted review
Rated 1 out of 5 stars

Deleting privat keys even after paying on time

I did an upgrade on my Sensecap for multiple mining with Nebra/ THIX. It started with a 14 days free trial, and I paid after 14 days. But: Nebra deleted the private key. They claim that I paid too late, and I should have made a backup. Unfortunatly, I have made a backup, but that backup did not take the private key for THIX.
Nebra does not answer my question for paying back the license fee for the miner. Also, I had to pay again for onboarding.
My advice: never ever do business with those guys. You are not a customer, you are someone with money for them.

July 1, 2023
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Rated 1 out of 5 stars

-100 STARS

When be here -5 stars. I give it.. the wlrst company EVER! Dont buy everything from this company... still scammed peoples, lol, we waiting for miners about 3 years.. still waiting lol.. not good company. Trust me.

January 19, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a pure scam

This company is a pure scam. After 2 1/2 years I still hadn’t received my miner. I asked for a refund and they refused. I threatened small claims court and a week later a miner shows up. The miner didn’t work. They took a month to respond to emails and each time just fobbed me off. There is an official investigation into this company. Go through small claims to get your money back. SCAM!

January 7, 2024
Unprompted review
Rated 1 out of 5 stars

This is the way.

Sadly as many people before me I am also a victim of Nebra LTD. I did my miner on april 11th in 2021. 
You get no updates on your orders. I asked a couple of times for a refund but they refused to refund. Even when they give you a choice according to their blog of december the 7th 2021.
They say it was a small time period but that is not what the page said.

Judge Jacqui(Nebra) did not want to answer my question why Nebra wont give me a refund based on their blog without a time window. From a legal point of view they know that I am right.
I'll ask the question a couple of times why they didn't want to refund my money based on the blog. They keep closing my ticket without any answer. And then they blocked me.
I received my minder after 27 months but it doesn't work. I did send it back with a RMA. They will scrap it until I pay approx. sum of £30 (strange that it is almost double of the first shipment cost)
I made a report at the UK’s national reporting centre for fraud (actionfraud police uk).
Report for justice if you are a Victim of this company.Company details can be found at the bottom of the about us page of nebra.com

January 4, 2024
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Rated 1 out of 5 stars

This company should be closed down

This company should be closed down. They have made life a misery for thousands of customers by taking full payment for a mining product and delaying delivery for over two years, some deliveries still pending. Excuse after excuse on the delays. I took them to the small claims court and recovered all my costs including the court application fee. I wish the UK government could be involved with shutting down companies like this as they should not be allowed to operate and practice fraudulent activities as they do and continue to do. Take a look at a facebook group called Where is my Nebra, and you will see many many people fighting with Nebra for their money back for a product they purchased years ago!

December 11, 2023
Unprompted review

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