Needen Canada Reviews 238

TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

My order was supposed to arrive within the next day or two - 4 days later, still nothing so I contacted Needen. Apparently my package was sent out with the shipping address as my email address. Obvi... See more

Company replied

Rated 5 out of 5 stars

Your website deserves to rank higher on google search. Our powerful SEO Backlinks service offers the best solution for boosting your website rankings, bringing in more traffic. With our high-qua... See more

Rated 5 out of 5 stars

Ross was so quick to get my issue resolved. I emailed in a panic as I own a business and needed to find my lost package. He right away got a new order ready and shipped within hours of us communicatin... See more

Company replied

Rated 1 out of 5 stars

Not pleased. Shopped with these guys in the past but then a random order popped up on my credit card, and a short I never ordered appeared in the mail. I have emailed Needen trying to figure out w... See more


Contact info

3.9

Great

TrustScore 4 out of 5

238 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

A wonderful experience !

recently, while making a purchase from NEEDEN ,I made an error ordering , and contacted ADIEL at customer service with my problem.The problem was resolved Immediately and courteously and afforded me one of the best experiences ever in relations with a company I had dealt with ! THANK YOU Adiel & Needen for providing such Fantastic service !

December 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great Customer Service from Adiel

I have recently been ordering from Needen and have been really pleased at how quickly I receive my order. I had a question about my last order and Adiel was very quick to respond to my email and make the correction! Thank you Adiel!

December 8, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome customer service

I was concerned about an order not showing up on time for a craft show and it's my own fault for waiting to order, but Adiel was so helpful and let me know that my order has shipped and should get to me tomorrow!
I am very happy with the customer service I received.
Thank you!

November 23, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

I just had an amazing experience with Adiel from customer service! I had a small issue with my last order and in less than 24 hours everything was corrected and taken care of. I highly recommend doing business with them!

November 18, 2021
Unprompted review
Rated 5 out of 5 stars

Great service, fast delivery

My experience with Needen has been excellent. The turnaround times are so fast. As well, the customer service representative Adiel was extremely helpful and went above and beyond for me.
Thank You!

November 18, 2021
Unprompted review
Rated 5 out of 5 stars

awesome customer service rep Adiel!

I had received a damaged Gildan hoodie, nothing major. I wrote in to customer service and got the pleasure of connecting with Adiel, who was more than helpful and very prompt with replies and getting me sent a new hoodie. Within 24 hours I had a new one on the way with no hiccups or issues. Thanks Adiel!

November 12, 2021
Unprompted review
Rated 5 out of 5 stars

They provide great customer service

They provide great customer service. If there are any issues with your order, they are quick to make it right! Will be definitely buying from here again. Thanks Adiel for all your help!

November 2, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing customer service!

Working with Needen has been a blessing from the beginning. They have access to many brands out there, the quality is amazing and they offer fast shipping! Thank you Ross for your great customer service and all your help with our projects. We truly recommend Needen Canada! Keep up the good work guys!

August 19, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent shopping experience

I really liked Adiel's service, I always answer quickly and efficiently. The children's shirts are of great qualities. Punctuality in order delivery! I had a great experience on my first order! Wordans, Congratulations for having team that serve your customers well !!!!

April 1, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing customer service from Adiel

Amazing experience with the customer service representative Adiel, he was extremely helpful, responded quickly and was able to send out a replacement sweater in no time, thank you again Adiel you were not only professional but honestly a refreshing individual to talk to instead of the usual cold nature of service reps! Thanks again will definitely shop here again!

March 31, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Adiel from Wordans was a great help! He initially called to check in on my order that hadn’t been placed and he then happily assisted me in helping me track my refund! He immediately went over and beyond and took it upon himself to email the finance department and got it pushed through so QUICKLY! Kind spoken and was eager to help!

Thank you so much!

March 30, 2021
Unprompted review
Rated 5 out of 5 stars

Adiel has been an absolute pleasure to…

Adiel has been an absolute pleasure to work with. Very helpful and consistent with his services from providing accurate information to helping us resolve our issues.

Will continue to work with this company and ask for Adiel’s assistance ☺️

March 30, 2021
Unprompted review

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