My order was supposed to arrive within the next day or two - 4 days later, still nothing so I contacted Needen. Apparently my package was sent out with the shipping address as my email address. Obvi... See more
Company replied
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My order was supposed to arrive within the next day or two - 4 days later, still nothing so I contacted Needen. Apparently my package was sent out with the shipping address as my email address. Obvi... See more
Company replied
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Ross was so quick to get my issue resolved. I emailed in a panic as I own a business and needed to find my lost package. He right away got a new order ready and shipped within hours of us communicatin... See more
Company replied
Not pleased. Shopped with these guys in the past but then a random order popped up on my credit card, and a short I never ordered appeared in the mail. I have emailed Needen trying to figure out w... See more
2780-630 Boul. René-Lévesque O, H3B1S6, Montréal , Canada
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 2 weeks
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He was extremely helpful. There was an error on Wordan's end which caused me trouble and I have
had a few issues over the last few weeks with different things. I almost decided to order from elsewhere however, the way the Adiel handled the situation today made me want to continue to buy from this company. A big thanks to Adiel! Next problem I have I will be asking for him.
There was a problem with my order, but Mig was helpful, friendly, and helped resolve the issue swiftly. I received super quick responses and all around excellent service. Thank you, Mig!
Thanks to Ross who helped me out with a missing item. Definitely will be ordering again due to the customer service received. Thanks Ross.
I ordered 5 mens shirts and received my order within 24hours. however , i received 3 dress shirts and 2 t-shirts in error. I called Needen and spoke to Adiel who asked me to send a photo and report the error. He immediately took action, and had the 2 shirts i was missing shipped and i received them the following day.
great service and good products. thank you Adiel.
Worked with Ross, exceptional service! Great company! Man deserves a raise, keep him around. Good prices, quick shipping, great service.
I was having difficulty in changing my email and fortunate for me MIG came through and her customer service was second to none.
Thank you MIG
Adiel was very helpful. When there was a problem with my order I contacted her and she resolved it quickly. I had the products in my hands within 24 hours! Excellent customer service!
Thank you **ALEJANDRO** for being so helpful and promptly responding to my questions. Excellent customer service!!!!
I want to give Alejandro a big shout-out! I had a deadline with an order, and he went out of his way to help me!! We need alot more people like him in this world, that goes above and beyond to make customers happy.... Thank You Again
Love the Customer service Ross helped me and he went above and beyond super nice and responded every question. It is people like him that I will continue to buy from this company
Spoke to Mig in customer service and was promptly helped and issue resolved. Great service Mig!
Have been ordering for products for a few months - only had one small issue - Spoke to Ross and the situation was solved soo fast and very professional !
Thank you Ross !!
Great customer service! Alejandro has been a great help. Responded quickly and answered all my questions. Fantastic service is definitely appreciated.
Ross was assisting me and I must say that he responded so fast and was extremely helpful. I truly appreciate their service :)
My bulk order arrived with one piece missing so I emailed Customer Service as quickly as possible. Adiel was incredibly quick to help and had my item shipped and at my door step within 24 hours. It was greatly appreciated
Alejandro was very helpful in answering my queries.
I had a slight problem with the shipment I received and Ross was amazing to talk with. He was extremely professional and handled the issue promptly. I am very satisfied with his customer service and the level of service he provided.
Mig was so reponsive to all my emails and question. She helped me with all my orders so far, very polite and knowledgeable. When I needed help for my business she recommended a lot of ideas that I can use. Also, I was able to quickly get my issue with a refund resolved because some of my orders I did not like the product (it was not good for what I needed). I am pleased with how the transaction was handled. I would love to deal with her and order again.
I was missing a shirt from my order and Ross quickly helped me, very satisfied customer every time I order :)
Placed a bulk order with Wordans & all was great ! Had 1 hoodie with a small stain but Ross was able to exchange that for me no problem. Very quick response & friendly service. I will 100% be continuing my business with them !
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